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Recent customer comments

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All reviews (5480)

Business travelers (1303)

Couples (1613)

Solo travelers (799)

Families with young children (739)

Families with older children (463)

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Very good
7.8
based on 5480 reviews
Hotel Condition/Cleanliness
7.9
Facilities
7.3
Location
9.0
Room Comfort/Standard
7.7
Staff Performance
7.6
Value for Money
7.6
Food/Dining
6.8

7.2 Ai-Ling L.
Taiwan
April 09, 2016
Ok
Ok

8 CHUNG W.
Singapore
April 05, 2016
Solo traveller
For leisure

8.4 Edith G.
Singapore
April 04, 2016
The location is superb!
Literally a short walking distance away from Jordan station. Amenities and malls are close by too!

7.6 XIAO W.
Singapore
April 04, 2016
Stay in prudential
Very conveniently located hotel. Near tsim sa tsui and mongkok. Room is fairly decent in size. Toilets were mostly the problem. Noisy and at one time there was no cold water. The water no matter how you adjust was hot. Sound proving also quite bad. When neighboring rooms are using the toilet it is very noisy. Likewise when people are talking loudly at your room corridor.

6 priscilla B.
Singapore
April 02, 2016
services can be improved upon
air con break down twice in 2 nights stay . for a 4 stars is below expection.bussiness centre need to paid wh is the normal service by 4 star hotel .

6.4 Eric H.
Singapore
April 04, 2016
Just for the location
Stayed for a total of 4 nights. The room is rather small and standard but I believe as most other hotels in Hong Kong would offer something similar at this pricing. Cleanliness and overall condition of the hotel is satisfactory and expected to be. The hotel is located right above Jordan MTR which is excellent or convenient. The roof garden, swimming pool and observation deck is currently closed and under maintainence. This is a major disappointment for my stay. I booked the hotel as it is one of the few that have a swimming pool. They did not inform or state that the pool will be closed! Disappointing! Do not think I will return to this hotel.

8.3 Khoan T.
Australia
March 30, 2016
Staff were extremely nice and accommodating
Location , clean, and comfortable
Staff was extremely nice and accommodating in giving us a connecting room. Recently renovated, and found location very convenient to everything. Only suggestion is to have a soap dish in the bathroom

8 Lay S.
Singapore
April 01, 2016
Great location
Just beside MTR station but cleaniness need to improve

7.6 Lik Y.
Singapore
March 28, 2016
Good location!
Loved the location. It is absolutely weather-proof because there is no need to walk out of Jordan mtr to get back to hotel. Hotel walls not exactly sound proof though, so if you have a guest next door with irritating alarm, you'll hear it too. The housekeeping staff is prompt and always asking if you need anything along the corridor. The downside is the lifts. The hotel is pretty old so are their lifts and they are a little slow.

7.6 Lik Y.
Singapore
March 28, 2016
Good location!
Loved the location. It is absolutely weather-proof because there is no need to walk out of Jordan mtr to get back to hotel. Hotel walls not exactly sound proof though, so if you have a guest next door with irritating alarm, you'll hear it too. The housekeeping staff is prompt and always asking if you need anything along the corridor. The downside is the lifts. The hotel is pretty old so are their lifts and they are a little slow.