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Very good 7.8
Based on 5683 reviews

Recent customer comments

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Very good

based on 5683 reviews
  • Cleanliness 7.9
  • Facilities 7.2
  • Location 9.0
  • Room Comfort/Standard 7.7
  • Service 7.6
  • Value for money 7.6
  • Food/Dining 6.8

Anna M.
March 24, 2016
A hotel where they really want you to feel at home
We had some business in HK and we have opted for this hotel, what turned out to be an excellent choice. The location of the hotel is very good - above a subway station- the room was very comfortable and clean. The room had all the necessities that make your stay comfortable, and was supplied with things that other hotels make you pay for, e.g. European style connector plug, newspaper etc. The staff was more than kind, very helpful and considerate. It was a mere pleasure to go down to breakfast each morning, it was a real treat!. Everyone could find what he or she was longing for; fresh juices, different congees, Japanese noodles, local Dim Sum, English muffins or American pancakes together with different cheeses, sausages and others, you name it. It gave our days an excellent start and the caring of the staff made our whole stay very enjoyable. We’ll definitely come back!

jeongmin Y.
South Korea
March 23, 2016
this hotel is perfect for sisters!
I stayed at Prudential hotel with my sister. The room was clean, big enough for two girls. But even around 11' in the morning you can hear drilling other rooms. I guess they had to renovate some other rooms. that was the only bad thing. The location was really good and they were nice.

Lindy S.
March 22, 2016
Good location
Good location, comfortable to stay and transport convenient.

Ling H.
Hong Kong
March 20, 2016
good location
good location, 1 min to mtr. walking distance to tsim sha shui. the room is big,

Stanley L.
March 20, 2016
They are renovating
My room was's much better than before. Location is to jordan MTR. A21 bus stops there.

Toong P.
March 20, 2016
Location is okay, room condition a bit old
Location is okay. Transportation is convenient. Roof top garden is cosy.
In order to be rated as 4 star, renovatation is required.

Nigel S.
United Kingdom
March 19, 2016
A good choice
Room, food.

Alison T.
March 18, 2016
Hotel with good location
The location, the only hotel that can promised us inter connecting rooms & newly renovated rooms
As usual, the check in was slow. Rooms were always not ready even when we checked in at 3.45 pm. The newly renovated rooms were great but the bathtub screen (no shower curtain) was unable to block the water when you stood up to bathe.

March 17, 2016
Fantastic location, super location
If you are looking for a place to sleep and a centralized location to do shopping and eating, then this maybe your 1st choice. It was raining on the day of my arrival but i arrived at the hotel front desk without being wet at all. I took Bus service Number 21A from the Airport all the way to the Hotel. The bus stopped in front of the shopping mall (I think it is called Prudential Centre) & has a link way to the hotel entrance. Though location is very good but the service is not that great; The staffs are efficient but not friendly except the lady who cleaned the room. No mineral water in the room though kettle and tea bags are available. The room size is good for 2 adults with just enough space for 2 big luggages. Since my visit here is to shop and eat, we spent very little time in the hotel; which is a good thing as the hotel is having a major renovation. Being centrally located, I walked from one street to another street. Many popular food stalls are within walking distance ( max 20 mins of easy walk). Opp Prudential Hotel is Shamrock Hotel which is cheaper, I may consider checking in the next time. But I still think Prudential Hotel is still a better choice because you can get into the Train Station without getting out of the building , and the Airport Bus just stop right in front.

Yi T.
March 16, 2016
Spacious room for Hk standard
Spacious room, location, that's all
Overall good But the hotel doesn't provide water.