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Prudential Hotel

222 Nathan Road, Kowloon, Jordan, Hong Kong 00852

Recent customer reviews

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Very good

7.8

based on
5179 reviews

3236 reviews in English

Value for Money
7.5
Location
9.0
Staff Performance
7.6
Hotel Condition/Cleanliness
7.9
Room Comfort/Standard
7.7
Food/Dining
6.8
All reviews (5179)
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Amit M. Solo travelers India, June 11, 2015
VFM at good location

good room, good location and great staff!
10
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Ka Y. Groups Hong Kong, June 10, 2015
Why I don't even entilited to a breakfast ?
5
No wifi , no USB plug, no breakfast
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Andrew L. Families with young children Malaysia, June 9, 2015
Great location but Chargeable Room WIFI

Big room, great location with easy access to Jordan MTR which is just at the Undergrd, but disappointing with no free Wifi on the room for superior type
8
Very helpfully receptionist with good communication language, was given a big room & high floor but some renovation job everyday 9-6pm, accepted as they got informed us upon check in! Only thing is pls consider if you wish to search Internet at hotel lobby only?! Else, pay for hoursly rate in the room!!
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Chua M. Families with older children Singapore, June 9, 2015
Poor baggage service personnel

1) Customer service officer Ms Carmen 2) very friendly and polite chambermaids who smile and serve earnestly 3) its location
4.7
The luggage counter at the Ground level was just horrendous. Rude and brash service greet you even before you reach the hotel lobby. Enquiries were met with short, unfriendly and dismissive replies. Even if they aren't satisfied with their pay or job, there is no need to be mean and unfriendly to guests who came from afar to visit Hong Kong. No initiative to help with luggage. Perhaps it's because we didn't require them to help with our luggage on our day of check-in & they remembered us. Perpetually glum and giving unhappy expressions on their faces at guests entering and exiting the hotel via the escalator. My remarks were targeted at the staff on duty on the evening of 8 June 2015. The younger guy was just rude, the older one just wanted to lecture people.
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Nor A. Families with young children Malaysia, June 9, 2015
location

location, easy access to MTR
6.3
ok, location 4 stars
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Wong K. Couples Singapore, June 8, 2015
good and value for money

convenient and good location
9.3
I will choose this hotel for my next trip.
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Ka C. Solo travelers Hong Kong, June 8, 2015
Always stay in this hotel

Location mtr restaurants
9.3
Always stay in this hotel when visit to hong kong location is good easy access to mtr very convenient to travel from kawloon to hong kong island
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Ong B. Couples Singapore, June 6, 2015
location was very good

location, room comfort
7
Pleasant. Would be better if complimentary wifi was provided in the room.
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Shirley N. Groups Singapore, June 3, 2015
Hongkong Trip

Location, Cosy, Clean
10
Excellent.
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Hwee T. Couples Singapore, June 2, 2015
Good location

Excellent location, very near to MTR station, clean room
8
Pleasant and comfortable stay
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