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Very good 7.8
Based on 5674 reviews

Recent customer comments

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Very good



based on 5674 reviews
  • Cleanliness 7.9
  • Facilities 7.2
  • Location 9.0
  • Room Comfort/Standard 7.7
  • Service 7.6
  • Value for money 7.6
  • Food/Dining 6.8
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Pui N.
Australia
June 13, 2015
Tired and old
Location, location location
The hotel is tired and minimum, while many hotels provides provide compliment water and free Wifi, it provides nothing. All towers and bed sheets is very old need replacement.

Lop H.
United Kingdom
June 13, 2015
Spacious room .. hotel located above Jordan MTR
Spacious room, above Jordan MTR and walking distance to Temple St market
Always great to stay at Prudential purely for its location. If taking Airport Express, free bus shuttle stop is 5mins walk to the hotel. Hotel is directly located above Jordan MTR and 5mins walk to Temple St market. There are nearby local places that do laundry, much cheaper than hotel itself yet still professional. It is 15min walk to TST along Nathan Road or to the Ladies market. There is no free wifi at this hotel, but if you sharing room with someone and splitting costs, the 3day wifi package is worth the cost. There is an in room safe, comfy beds but the rooms are tad outdated. Prudential is always my first choice when coming to HK and one I recommend to friends.

Lop H.
United Kingdom
June 13, 2015
Great location .. always my first choice
Directly above Jordan MRT, walking distance to Temple St market.
Always great to return to the Prudential. Located above Jordan MRT, walking distance to Temple St market, local food places and for local laundry. 10-15mins walk to TST. 5min walk from Airport Express bus stop.

Tan J.
Singapore
June 13, 2015
Superb Location, Wonderful Hotel
Superb location. Very spacious room, tight security.
It was a wonderful experience staying at Prudential. It has a direct link to the subway Jordan Exit E2 and you don't even have to worry about getting drench if it's raining. Room is also rather spacious. There's even a nice comfy sofa. Felt safe even when returning back to the hotel late at night as the security is pretty tight. You will see security guards partrolling around the building. Will definetely be my first option if I'm coming back to HK for holidays.

BAN C.
Singapore
June 12, 2015
Prudential Hotel (Hong Kong) - Strategic Location
(1) Strategic location at Kowloon

ka C.
Hong Kong
June 11, 2015
Why I don't even entilited to a breakfast ?
No wifi , no USB plug, no breakfast

Wong C.
Singapore
June 10, 2015
good and value for money
convenient and good location
I will choose this hotel for my next trip.

Chua M.
Singapore
June 10, 2015
Poor baggage service personnel
1) Customer service officer Ms Carmen 2) very friendly and polite chambermaids who smile and serve earnestly 3) its location
The luggage counter at the Ground level was just horrendous. Rude and brash service greet you even before you reach the hotel lobby. Enquiries were met with short, unfriendly and dismissive replies. Even if they aren't satisfied with their pay or job, there is no need to be mean and unfriendly to guests who came from afar to visit Hong Kong. No initiative to help with luggage. Perhaps it's because we didn't require them to help with our luggage on our day of check-in & they remembered us. Perpetually glum and giving unhappy expressions on their faces at guests entering and exiting the hotel via the escalator. My remarks were targeted at the staff on duty on the evening of 8 June 2015. The younger guy was just rude, the older one just wanted to lecture people.

ANDREW L.
Malaysia
June 10, 2015
Great location but Chargeable Room WIFI
Big room, great location with easy access to Jordan MTR which is just at the Undergrd, but disappointing with no free Wifi on the room for superior type
Very helpfully receptionist with good communication language, was given a big room & high floor but some renovation job everyday 9-6pm, accepted as they got informed us upon check in! Only thing is pls consider if you wish to search Internet at hotel lobby only?! Else, pay for hoursly rate in the room!!

WARODOM W.
Thailand
June 08, 2015
Good as always
Easy Clean Comfort