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Prudential Hotel

222 Nathan Road, Kowloon , Jordan, Hong Kong (Show on map)

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Area: Jordan Number of Rooms: 432

Recent customer reviews

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Very Good

7.7

based on
479 reviews

Value for Money
7.4
Location
9.0
Staff Performance
7.5
Hotel Condition/Cleanliness
7.8
Room Comfort/Standard
7.6
Food/Dining
6.8
Families with young children (479)
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Alison T. Families with young children Singapore, June 26, 2014
Perfect for a good break

Hotel location, many restaurants and shopping nearby
9
We were upgraded to the deluxe room and check in staff were friendly. There was no ironing board in the room and when we asked for it, the condition of the board was terrible. However, the rest of the good things like location (just above Jordan MTR), dim sum restaurants nearby and many good shopping around the hotel already made up for the stay. You may take airport bus A21 to stop just outside the hotel. Then, go into Prudential shopping mall to get access to the hotel.
Cheng S. Families with young children Singapore, June 24, 2014
FAntastic

Location and comfortable.
8
The only lack is the no free wifi available and pay channel such as unable to see the World Cup live telecast.
Tan W. Families with young children Singapore, June 18, 2014
Wonderful Hotel

Great breakfast, room is big and friendly staff
8.3
Wonderful
Zhang X. Families with young children Singapore, June 16, 2014
Centrally located...near the mtr.....

centrally located ...neart to mtr...many tea house and easy assissble
7.3
the check in was the longest that i could imagine despite i have send many emails to the customer service telling them about my extra bed and inter- connecting room...they say they will prepare but ended up i still have to wait for hours to Q up for check in..and guess what time is my check 245Pm when i reach at 12pm....
Chee K. Families with young children Singapore, June 15, 2014
unbearably cold. Very stroller unfriendly.
4.7
The aircon was very cold even when turned to warmest, the temperature was 19 degrees celsius. Told staff to fix it after first night and ask for extra blanket. They gave us the extra blanket. After second complaint, they moved us to another room on the third night. There are too many stairs and very stroller unfriendly.
Tan W. Families with young children Singapore, June 13, 2014
Family and Shopping Hotel

Friendly staff, good location and nice breakfast
8.3
The room is big and clean. Friendly staff.
Kunlawadee T. Families with young children Thailand, June 12, 2014
feel like home

location , price , care
9.3
absolutely convenient
Jason L. Families with young children Canada, June 12, 2014
Most convenient Hotel i've found in HK so far

Location, Location, Location
8
My stay at the Prudential Hotel went surprisingly well. From the Airport, you can take the A22 bus which stops almost directly to the hotel (A21 to the airport, across the street). Having a MTR station entrance beneath the hotel was useful as well (E exit)- however, around 22:30 the escalators for the shopping mall/hotel stop working - take D exit and you'll be across the street from the hotel entrance. Unfortunately, the Gym isn't 24 hours, so I didn't have time to check it out (closes at 22:30 or something like that) and the pool is closed around lunch time for 1.5 hours. Pool depth was 130 cm, which was perfect for our kid. Didn't have time to try the hotel food, but honestly, in Hong Kong, there's food everywhere. Highly recommended as this is at Jordan station, and going anywhere is just a few stops here and there from the MTR.
Vicente E. Families with young children Philippines, June 9, 2014
Centrally located

Spacious room for HK standard. MTR accessible. Average cleanliness.
6.7
Average. Happy with the spacious room, with huge window. Don't expect much from their staff to accommodate all your questions or request. No elevator for strollers from the street to the lobby. Free WiFi access in the lobby.
Kai Y. Families with young children Singapore, June 6, 2014
Great location!

Friendly staff, great location and clean rooms
7.7
Great location as the Jordan MTR is just below the hotel. Hotel rooms are small and a bit old but clean and comfortable. Friendly staff, especially the staff at the concierge were extremely helpful. I understand why the wifi is only free in the lobby, but it would have been great if it was also free in the rooms even for 1-2 hours as a value-add for the guests.

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Customer Reviews - Prudential Hotel, Hong Kong

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