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Prudential Hotel

222 Nathan Road, Kowloon, Jordan, Hong Kong 00852 (Show on map)

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Area: Jordan Number of Rooms: 432

Recent customer reviews

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Very Good

7.8

from 399 reviews

Value for Money
7.6
Location
8.9
Staff Performance
7.7
Hotel Condition/Cleanliness
7.9
Room Comfort/Standard
7.8
Food/Dining
6.8
Families with older children (399)
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Lam Y. Families with older children Malaysia, June 30, 2015
Nice location but service is jus average.

location ,location ,location
6.3
wifi got problem ,even we pay more ,inside room wifi still very lousy, only location is good nothing special ,the staff service is just slightly below average, check out still need to queue !
Chua M. Families with older children Singapore, June 9, 2015
Poor baggage service personnel

1) Customer service officer Ms Carmen 2) very friendly and polite chambermaids who smile and serve earnestly 3) its location
4.7
The luggage counter at the Ground level was just horrendous. Rude and brash service greet you even before you reach the hotel lobby. Enquiries were met with short, unfriendly and dismissive replies. Even if they aren't satisfied with their pay or job, there is no need to be mean and unfriendly to guests who came from afar to visit Hong Kong. No initiative to help with luggage. Perhaps it's because we didn't require them to help with our luggage on our day of check-in & they remembered us. Perpetually glum and giving unhappy expressions on their faces at guests entering and exiting the hotel via the escalator. My remarks were targeted at the staff on duty on the evening of 8 June 2015. The younger guy was just rude, the older one just wanted to lecture people.
Lim A. Families with older children Singapore, June 2, 2015
Excellent location

Location
10
This hotel was near to city area and after coming out from hotel, buses, taxi, cafe , MTR train and even shopping centers are all around. Can easily find anything you want.
Liew Y. Families with older children Malaysia, May 19, 2015
Very good

Convenient, good location and value for money
8
Very comfortable and nice. However, no wifi in room is very imconvenient.
Peggy Y. Families with older children Malaysia, May 4, 2015
Convenient

strategic location (walk along Nathan Rd u can reach tsim sha zhui or towards north u can reach mong kok), comfy, friendly staff
8
1st time in Hong Kong and expected rooms to be small But it was not. u get what u paid for. The room size (deluxe) is considered big enough for two person. Staff are friendly here. And they do speak English to visitors (Even though I can speak cantonese). De location of hotel Is strategic. It's on Nathan road itself. If u r willing to walk, u can reach Tsim Sha Tsui Avenue of Stars (south) or towards the north u can even reach Mong Kok. Not very far tho (tourist walks more.. ^^) If u have ur luggage with u and taking MTR to de hotel, be prepared u need to go up to de hotel lobby via the shopping mall escalotor, Unless u willing to carry ur luggage up de staircase. (MTR is at basement and the hotel entrance is at 3rd floor of shopping mall)
Kristin A. Families with older children Singapore, April 20, 2015
less than average

location is ok
4
Service staff at ground level needs to be more helpful and not just stand behind counter
Kamonrat H. Families with older children Thailand, April 18, 2015
Tidy hotel with great location

Room Location Clean
7.3
It was a very wonderful time.
Oh L. Families with older children Malaysia, March 19, 2015
Perfect Location!!

Location! Location! Location!!
8.3
I choose this hotel simply based on ONE reason. The location! Just a few street away form the Temple Street, few steps away from the Jordan MTR, surrounded by countless of eateries, and right in the central location of Jordan.
Mee Y. Families with older children Malaysia, March 18, 2015
Clean and tidy

Good location, good service.
7.7
Stayed here several times, hotel is always clean and tidy. Bigger rooms than other HK hotels, superb location.
Wai Y. Families with older children Philippines, January 31, 2015
Good

Location good, very convenient. Clean and comfortable.
8
Nice, the only problem is that the wifi is not free. Even apartel has free wifi in Hong Kong, do not understand why this hotel do not provide wifi free.

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Customer Reviews - Prudential Hotel, Hong Kong

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