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Excelente 8,5
com base em 588 avaliações

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Excelente



a partir de 588 comentários
  • Condições/Limpeza do hotel 8,6
  • Instalações 6,6
  • Localização 9,0
  • Conforto/Equipamentos do quarto 8,7
  • Desempenho do pessoal 8,7
  • Qualidade-preço 8,5
  • Alimentação/Restaurante 7,5
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desmon G.
Malásia
30 julho 2013
hard to find hotel
near to lake and near to culturer market
the hotel was ok, however, it is hard to get a taxi that know how to get there. We have a hard time as we have changes 3 x taxi driver in order to there to the hotel for check in. The hotel overall is clean, and is near to the culturer market where can visit and walk around.

Suen M.
Hong Kong
27 julho 2013
One stop service centre & hotel
Strategically located, very friendly & attentive staff and quiet hotel
The hotel was about an hour away from the airport. It was not the easiest of hotels to find especially being your first trip. Referencing key landmarks and you find your way back to the hotel. The hotel was about 5 mins walking distance to the lake and the night market, thus making it very convenient. Within Hanoi the hotel was strategically located as it was from the near the train station if you plan to head to Sa Pa and easy to pick up if you are on your way to Ha Long Bay. You could either book all your tours at the hotel or pre-book your hotels, train & cruise and let them link the transfers and tour guides for you. The service from the staff is impeccable and unlike other places they really go all out to make your stay a wonderful experience. Although we stayed at the hotel only 1 out of our 7 nights, we used the hotel as our pit stop transiting from Ha Long to Sa Pa and back again. The staff were always ready to receive us and make sure that we hard a wonderful trip.

Gary W.
Austrália
25 julho 2013
Close to Old Quarter
Clean rooms. Attentive staff. Good price
Proximity to the old quarter cannot be beaten. Great restaurants close. Plenty of shops. Staff will help you with taxis, find restaurants or where to shop for gifts. Will arrange tours and offer places of interest for you to visit and how to get there with a hotel map of the area. Wonderful restaurant on 8th floor with views of city and lake. Well worth staying for the price they charge

Jodie S.
Nova Zelândia
15 julho 2013
Beyond amazing. Staff went over and above
The tour operator, the bathroom and the roof top bar
Hotel was fabulous, staff were so friendly and helpful. Lovely view over the lake. I would recommend this hotel to everyone. The staff are so fantastic.

Chee H.
Singapura
04 julho 2013
Convenience and easy located
Clean and comfortable
Generally comfortable for short trip stay and walk around for dinning

Bari S.
Malásia
03 julho 2013
Staff were excellent !! Will recomend to friends.
Walking distance to Hoan Kiem Lake/Shopping area/Near tourist attractions.
The hotel was charming and clean. Staff were polite and very helpful especially Miss Huyen and Miss Hoa. It was easy to get around the city from the hotel and only a walking distance to Hoan Kiem Lake. Less traffic on the street leading to the hotel.

Melvyn L.
Singapura
02 julho 2013
Nice stay in a small boutique hotel
Quite, convenient

Michael A.
Austrália
26 junho 2013
A great last minute stay with fantastic staff
Staff, location and high level bar

Felisitas W.
Indonésia
23 junho 2013
Value for money
New hotel, good location, friendly staff
Walking distance to Hoan Kiem lake and night market. Couple of good restaurants nearby. If you want to go to Halong Bay, can get recommendation from the receptionist staff.

Felisitas W.
Indonésia
23 junho 2013
Value for money
New hotel, good location, friendly staff
Stayed in this hotel for 1 night before leaving to Halong Bay. The hotel is new, room is clean and bath room is quite big. Location is very good, near to restaurants and walking distance to the night market and Hoan Kiem lake.