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Grupos (159)

Excelente
8,3
a partir de 1686 comentários
Condições/Limpeza do hotel
8,2
Instalações
7,7
Localização
8,7
Conforto/Equipamentos do quarto
8,3
Desempenho do pessoal
8,6
Qualidade-preço
8,5
Alimentação/Restaurante
7,6

7,7 raz F.
Israel
21 janeiro 2014
good location, great breakfast, OK room
good location, great breakfast, OK room
The staff was very friendly (almost too friendly), and the breakfast was very good and varied. However, the room was without a window, a bit small, and not extreamly clean (we even saw a few ants).

9,7 vuiyong A.
Canada
20 janeiro 2014
I like the safe surrounding of the hotel.
Friendly staffs, very cozy, the price is right for the value.
The owner of the hotel is very attentive to all the customs. He offered to let one of his staff to take us out for shopping in the busy, attractive, local merchants. We have a great time shopping because of the owner's generosity. The staff who took us shopping was very cheerful and out going. We did tiered her out at the end of all the bargaining with the local merchants. The experience with thaison hotel was fantastic because of the staffs who make us feel at ease since this is our first trip to Vietnam. I, therefore, definitely recommended Thaison Hotel to all of my friends and would come back to Hanoi.

10 Arthur H.
Australia
01 fevereiro 2014
So good hotel in best location
Everything was perfect and perfect
We stayed here on our way to starting a 15 day tour around Vietnam. This was a magnificent Hotel that was beautifully. In the hub of Hanoi and very close to the Hoan Kiem lake, it was only a short walk in the morning down to the lake to watch local people start the day. The staff was excellent & couldn't do enough to help. We booked the Hanoi City tour and Hoa Lu- Tam Coc tour via mr. Joe and got excellent quality. I would definitely recommend Thaison Palace Hotel if you come to Hanoi. TIP: Pay a little more to get Deluxe room for much better quality. Pick up service was at good quality and comfortable. Travel Desk at lobby was useful and good quality.

7,7 FREDERIC P.
France
18 fevereiro 2014
nice location in the old Hanoi
attentive staff, clean room, good value for money
Nice stay in Thaison ... but we had to move for the end of our stay in a "sister" Hotel ... Amanda Hotel. Not bad too and centrally located in the old Hanoi. So it seems that there is sometime overbooking.

6 SEAW O.
Australia
28 janeiro 2014
Quiet room. Very old place but clean.
Quiet clean good breakfast
Can get better hotel for this price. Very old, need renovation. Bathroom one of the worst I have been in.

9,7 Patrick A.
Australia
21 janeiro 2014
Excellent Staff
Staff,location,Room
The staff were excellent,with a great Aussie sense of humour as well.Very well located Hotel,walking distance to the centre of the Old Quarter.Rooms were clean and spacious,and quiet.I would definately recommend this hotel,and would stay there again.

7,7 Der F.
Taiwan
14 janeiro 2014
Comfortable, quiet, friendly, helpful staff
Quite close to city center, Shower water pressure was a bit low, friendly staff

10 Marcela N.
Portugal
14 janeiro 2014
So now Thaison Palace is the best hotel in Hanoi
Fantasic hotel. Great experience from the moment you were collected from the airport
We loved this hotel! The staff were all very helpful & friendly. With only once telling us the wrong opening times for a attraction. Our room was so lovely & had a small balcony & a computer in our room to use! The hotel decoration like a five star hotel than a 3 star hotel. Buffet breakfast was hot and varied and you could pick what you wanted & made to order. Location was good too. Amazing with trip to Halong bay 2 days 1 night which arranged from Hotel on Glory Cruise ( Should ask Mr. Kenny or Joe for free upgrade and better offer). Would stay here again!

10 saudin Z.
Germany
13 janeiro 2014
Suite hotel and luxury service
Very friendly, accommodating staff. The staff puts out a complementary breakfast everyday with local and continental fare.
Located in the heart of old quarters and most of the places of interest are at walking distance from the hotel. The room was very clean,tidy and neat with all the facilities one could expect from a three star hotel in Hanoi. The staffs were always smiling and willing to render any assistance to the guests. I booked all my tours from the hotel and the rates were very reasonable. The breakfast was good. No reason to complaint. I will be staying in this hotel if and when I go to Hanoi for the next time.

8,3 Preeti P.
Thailand
20 janeiro 2014
Nice hotel, good location near Hoan Kiem Lake
Location, friendly staff, big room
The hotel is located near Hoan Kiem Lake. There're shops and restaurants around. Shopping area around the lake area is in walking distance. The room is fine. We were upgraded to a family suite which's big and comfortable. Not many choice of food for breakfast but overall is ok.