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Susana G.
Casal
Portugal,
28 de Fevereiro de 2013
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Lovely resort and really nice staff
Wonderful swimming pool area, big rooms, nice restaurant with good food and live music, very helpful staff
9,3
Very cozy and pleasant resort. The rooms were big, breakfast and other meals were very good and all the staff was really nice. My favourite area was the swimming pool (the main one, because there are two) and the gardens around it.
Not so positive: there is no wi-fi in the bedrooms, only in the restaurant area and the private beach is very small (but so are all the beaches in Mactan).
Dica de visita turística/atracções:
The hotel has a good island hopping service. We went snorkeling in a really beautiful area and then had a great barbecue lunch at the lovely Sulpa island.
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Haksu K.
Família com crianças mais novas
South Korea,
15 de Junho de 2013
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I'd like to find other.
Close to the public transportation, supermarket and beach.
5
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Craig B.
Viajante solitário
United States of America,
7 de Junho de 2013
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Good, but not a 4 star hotel stay
Excellent restaurant staff. Breakfast buffet.
7
Overall, it was okay. The Restaurant staff provided excellent service and the best part of my stay. I judge them separate from the room and the Bathroom. this is where I judge management. The room was okay, but it had ants in it. Also, the bathroom was not as clean as I expect from a 4 star hotel. The area between shower tile needed a good cleaning and did not look like it was clean for a good while. The tub drained slowly on some days and the toilet did not seem to have enough power to flush at times. The sink was okay. House keeping did come by timely to straighten up the room, but did what I consider basic cleaning. They did not touch the patio furniture that was outside on the terrace unless I informed them. Also,they did not mop the floor since the room did not have any carpet. finally, The fridge that house the minibar was not cleaned properly. I was concerned about the that insulation around the fridge door. That should be part of the things the housekeeping should do. Most hotels in the US have an iron and ironing board, this hotel had none. The room itself did not have a strong WIFI signal. You might be able to pick up a faint signal, but overall, you had to be in the lobby or in the restaurant.
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John B.
Casal
Italy,
7 de Junho de 2013
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I keep going back everytime I get a chance
relaxiation, beautiful surroundings, and nice pool
8
It is the third time that I go Cebu and for three times I have stayed at this hotel.
It is a very nice place to stay far enough from the city but close enough to be well isolated
place. Ideal for honeymooner and also for people that wants a peace away from the stress of the city.
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Louie Z.
Família com crianças mais novas
Philippines,
6 de Junho de 2013
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Good relaxation
They had good breakfast, nice swimming pool and a great spa
8
Nice resort but during our stay there was some construction for expansion going on so it was a bit noisy. They have good buffet breakfast
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Cullen T.
Casal
United States of America,
5 de Junho de 2013
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Friendliest staff ever!
Great breakfast buffet. Amazing staff. Nice, big pools
8,7
The whole experience was amazing. The staff was super friendly, and we got lucky, our Courtyard room was upgraded to a suite, which is much more spacious and had "wood" floors compared to large tiles. There were some minor annoyances, though: the showerhead holder in the shower was faulty so the water aimed toward the wall, some MacGyvering on my part made it better. The water pressure was low. The toilet had some trouble flushing. And there were just so many mosquitos...I guess that's Cebu in general, but I wish the hotel had some sort of available solution. Finally, the AC was noisy. Other than those things, we really enjoyed our stay!
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Michael J.
Família com crianças mais novas
United Kingdom,
5 de Junho de 2013
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Good location & staff but needs refurbishing
Size of Room, friendly staff, fun for kids
6,3
Whitesands could, and should be, a great place however it had a very tired & dated feel about it. Pool was not too clean however staff were great and kids enjoyed their stay.
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Ana F.
Casal
Philippines,
3 de Junho de 2013
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very nice and comfortable,perfect for relaxation
good buffet breakfast.very clean surrounding,have fun
8
i love it...so much fun and enjoy...plan to comeback again...so terrific
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James J.
Viajante solitário
Canada,
2 de Junho de 2013
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fantastic time ..
View of the garden, pool and beach
10
We only stayed 1 day and 1 night but it was great experience and would definatily come back
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Christopher T.
Casal
Australia,
2 de Junho de 2013
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Great stay, with affordable activities,
8,7
Good other than the lack of credit card facilities with the tour operator. It would have been appreciated if the Hotel was to add the charges onto my hotel bill as a gesture.
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