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Grupos (493)

Bom
7,4
a partir de 3920 comentários
Condições/Limpeza do hotel
7,8
Instalações
7,1
Localização
7,3
Conforto/Equipamentos do quarto
7,5
Desempenho do pessoal
7,6
Qualidade-preço
7,5
Alimentação/Restaurante
6,5

6 Kelvin L.
Hong Kong
24 junho 2014
Say Bye to this hotel
Nothing is good to tell.
Impression Firstly, the first impression is NO WELCOME FEELING upon arrival at the hotel... The hotel staffs have unpleasant faces at all. Smiling was hardly found on them during my stay. Service Check-in and out is normal. Toilet problem / Closet problem Water came out of the bathtub's edges even though the shower curtain was carefully used. Therefore, the floor became wet. Poor renovation! It has been renovated for a year long. The closet door is broken once I got in the room. But the staffs had no idea about the broken closet door. Room inspection is not fully done prior to serving incoming guests. the room is quiet. This is one good thing. Overall, the customer care on room quality is weak. Room quality is still behind the 4 stars hotel. The room rate should be lower in this case I found.

7,7 WAI C.
Hong Kong
21 junho 2014
Nice hotel
Grandview
Nice

9 Grace S.
Singapore
28 junho 2014
Comfortable
The hotel has English speaking staff, close to many eateries and Cotai Strip areas.
It was a pleasant stay in Grandview. It is close to Cotai area so it is very convenient to get to the various hotels for a drink, dining or activities. There are also many varieties of eateries around, local, Korean, Portuguese, Japanese, Spanish, etc, and some of them close late, past midnight. There is also a huge supermarket next to the hotel so it is very convenient to get stuff. The only setback I feel is that there is no access to free wifi in the room. Customers could only access the wifi at the hotel lobby and there were always a big group of people hoarding the sitting area at the lobby because of that. That is my only complaint.

9 Hazrin A.
Brunei Darussalam
20 junho 2014
friendly staff
comfortable bed, friendly staff and quiet surroundings
the room was superb, most of the workers are from phillipines and understand english. friendly staff. Love to stay in this hotel again

6 Kit C.
Hong Kong
18 junho 2014
nice for a short trip
restarurants around the hotel, reasonable pricing and not to far away from galaxy

8,3 CHON T.
Macau
07 outubro 2014
good
cheap, clean, comfortable

2,7 Napalai S.
Thailand
16 junho 2014
terrible
Easy access to public transport
Must improve their service immediately especially for English language skill and service mind

5,7 Shuk Y.
China
09 junho 2014
customer, oriented, accessible
efficient checkin and checkout, quality of swimming pool is good
free wi fi at the lobby ONLY is not convenient to some customers

7 Ryan G.
United States of America
12 junho 2014
Better than Average
Big Bed, Dim Sum,
First you have to know that Macau is kind of a grimey, dirty city that is grey even when the sun shines. There's no green grass anywhere. The nicest things around are the casinos. Most hotels in Macau are lower than my expectation - or wildly expensive for a nice hotel. Considering that this was Macau, I found that the hotel was OK. The staff was nice, and the room was big, and had a big bed. Additionally the pool was surprisingly good. Not amazing, but good. The room itself had a "lived in" feel, and the casino attached to the hotel is old and sad feeling. Generally, though, the hotel was better than average, a good deal for the location. But don't expect much and you wont' be let down. Oh - good dim sum on the 2nd floor restaurant. This was worth getting. Cheers.

4 NELLA R.
Thailand
27 setembro 2014
Very convenience and cleaned
Cleaned , nice and flexible
Superb