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Hanoi Ciao Hotel

No 8 Tho Xuong lane, Au Trieu street, Hoan Kiem district, Distrito Hoan Kiem - Catedral Ha Noi, Hanói, Vietnam (Ver mapa)

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anteriormente : Splendid Star Classic Hotel

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Hanoi Ciao Hotel Hanói - Interior do Hotel

Hanoi Ciao Hotel Hanói - Exterior do Hotel

Localização: Distrito Hoan Kiem - Catedral Ha Noi

Número de quartos: 20

Wi-fi gratuito

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Todos os comentários (128)

Viajante solitário (42)

Casal (56)

Viagem de Negócios (5)

Família com crianças mais novas (2)

Família com crianças mais velhas (6)

Grupos (17)

Bom

7,3

a partir de 128 comentários


Qualidade-preço		7,5
Localização		8,2
Desempenho do pessoal		7,1
Condições/Limpeza do hotel		7,2
Conforto/Equipamentos do quarto		7,0
Alimentação/Restaurante		6,5

Todos os comentários (128)

Arnoldy A. Casal Indonesia, 20 de Fevereiro de 2013	Near St. Joseph Cathedral Hotel in Old Quarter Room with balcony 7 Hanoi Ciao Hotel first used name Splendid Star 2 Hotel, location in an alley near St. Joseph Cathedral, quite small room, ordinary and ordered breakfast (not a buffet breakfast), we were dissapointed for hotel when we booked One Day Halong Bay Tour and bus ticket Hanoi to Vientiane because overprice and the bus not as described (sleeping bus with toilet) but actually an ordinary sleeping bus without toilet. Dica de características do hotel: Don't buy tour and ticket from this hotel - Fraudulent
Minning Q. Viajante solitário China, 20 de Janeiro de 2013	Watch out! The photo is cheating you! No. 4,3 I thought I've booked a twin bed room, because the photo is displayed with 2 bed in the room, finally I have to pay 10 USD for an extra bed when I checked in and the staff told me that I have actually booked a single room! The staff is not friendly, they didn't provide the breakfast in the morning which they promised to. The environment seems dangerous because there're gangsters hanging out at night and touch your belongings impolitely, though it's near the church. Dica de vida nocturna: The environment seems dangerous because there're gangsters hanging out at night and touch your belongings impolitely, though it's near the church.
Kimberly Z. Casal United States of America, 4 de Janeiro de 2013	great location, room ok room, cleanliness 6,7 we booked a superior and the room itself was nice. it was also clean, but the bed took up most of the room. don't believe the pics of the bathroom, because you will not get anything close to that. the actual bathroom is small. we were on the 3rd floor and still had a view of the wall. the street is not very quiet and people are out there until 1am, and start waking up about 6am, and the sound carries in the alley. perhaps it would be quieter if you were further up or your windows weren't closed using tape like ours was. service wasn't good. i was sick the second day and we tried to buy soup from them, but were told it was only for breakfast, which was fine. however, when my husband brought me back some soup, they wouldn't even let us use a bowl. we checked out the night before and the manager said he would have someone make us breakfast, despite our early departure. we woke up early anticipating breakfast, and no one brought it up. we called and no one answered. when we left everyone was still asleep downstairs. the location is great. if you are a light sleeper then the cathedral bell may wake you. Dica de visita turística/atracções: Right near the cathedral and old city. Exit the hotel and go left, then turn down the left alley to get on the backpacker street for cheap restaurants. Recommend Red Gecko restaurant for options and taste!
Jeff B. Casal United States of America, 4 de Novembro de 2012	Great Rooms, Terrible Breakfast Comfortable Bed, Good Wifi, Quiet, Good Location 5,7 i stayed at 5 different places in hanoi and this was one of the best. the bed is comfy and i think they upgraded our room for free the first couple nights. our room had a computer in it which was great because my girlfriend had her laptop stolen at our previous accommodation. the staff was rather unfriendly and spoke little english. the breakfast was quite bad. don't get anything with bacon in it, it's very tough. fruit, cereal, and yogurt are safe choices. even the fruit juices are quite bad though, especially the orange juice.
Patricia F. Viagem de Negócios United Kingdom, 30 de Setembro de 2012	Friendly helpful staff & good location Friendly helpful staff, good location, quiet lane 7,7 The staff at this hotel are great, the hotel is in a great location - near the lake, good restaurants and lots of shops, easy access to buses to all parts of Hanoi. I made a mistake with my booking dates and they changed it for me at the desk with no charge - they had no obligation to do so. The room, bathroom and bedding are clean. Another review mentioned paint flaking off the walls - well there was around the window area - but with the humidity in Hanoi that happens everywhere. Standard rooms have no window or an internal window; superior rooms on the lower floors look out at a wall that is quite close but the upper floors have a view of the city; Deluxe rooms on the lower floors look out on buildings across the street, on the upper floors they have a view of the church tower.
Patricia F. Viagem de Negócios United Kingdom, 24 de Setembro de 2012	Good location Nice friendly staff, good location 8,3 Hotel is in a quiet lane near the church, deluxe rooms on the upper floor have a nice view of the church tower. Rooms are quite small but they are clean, bedding is also clean. There's a safe and a fridge in the room, there's also a lift.
Yu O. Grupos Japan, 31 de Agosto de 2012	great staff , great tour , great value ... friendly staff ( give smiles service ) , great value ... 10 we stayed at Splendid Star for 2 nights.There are not enough words to describe how great the splendid star Hotel is william, ruby , and the rest of the staff can not do enough for you. They genuinely care about making your stay the best ever. From the moment we arrived, to the moment we left they were so accommodating. They recommended restaurants which were always right on, they booked our city tour, Halong Bay trip,sapa trip booked our flights to Danang and Ho Chi Minh, arranged hotels in Hoi An, Hue and Ho Chi Minh city, along with drivers and hotel pick-up, then followed up with a phone call to us in Hue to make sure everything was OK. These are awesome people and very genuine. As for the hotel itself, it is in a great location in the Old Quarter. Everything is within easy walking distance - shopping, restaurants, etc. The rooms are beautifully decorated. We stayed in a deluxe room for the first 3 nights and then moved to a suite after our Halong Bay trip which was larger, both were good choices. Free computer in the room is also a nice plus that you don't get anywhere else. Do not hesitate to book your stay at the splendid star Hotel. They will make it one of your most memorable stays ever. We hated to leave, it felt like we were leaving old friends behind. Dica de visita turística/atracções: visit halong bay , sapa ...
Bernard Y. Casal Malaysia, 25 de Agosto de 2012	good n clean room staff were helpful 7 near to some eating place. not far away from the lake which is a popular place . there were some eating place near the lake as well. nothing much at the night market. sight seeing - halomg bay & city tour is good. perfume pagoda sight seeing is not for elderly people. Dica de restaurante: Some of the food recommended were not to our liking. So don't have to try all the food. Keep to what you prefer.
Bernard Y. Casal Malaysia, 25 de Agosto de 2012	Value for Money Beautiful Clean Room near to tourist spots and famous Lake 7 Staff was friendly although they do not speak English well. Helpful at times. Dica: Can find many tour agents around this area and therefore, no hurry to conclude any deal until you get the best deal. Worth going to HaLong Bay. You can go on your own for City tour. The Perfume Pagoda is not for the elderly if they are not fit.
Lindya W. Viajante solitário Indonesia, 17 de Agosto de 2012	small hotel but quite okay Small hotel but have an elevator is the best thing. easier to reach top floor without loosing breath. 6,3 some of staff was very kind, but some were not smile at all. but that is common what you get is what you have paid. Dica para compras: near Intimex supermarket,and beautiful Cathedral just around the corner