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Kempinski Seychelles Resort

Baie Lazare, Mahé Island, Seychelles Islands, Seychelles

Comentários recentes de clientes

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Excelente

8,2

a partir de 100 comentários

0 comentários em Português

Qualidade-preço
7,6
Localização
7,8
Desempenho do pessoal
8,7
Condições/Limpeza do hotel
8,9
Conforto/Equipamentos do quarto
8,8
Alimentação/Restaurante
7,3
Todos os comentários (100)
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Jessica L. Casal United States of America, 25 de abril de 2016
5 Star Location, with 2 Star Service
4
Though the location is fantastic, this is not a 5-star resort. The Four Seasons is a 5-star resort, and this pales in comparison. The rooms were unclean to a 5-star standard: we had to request twice they change the sheets after we found sand in two of our beds, they replaced the toilet paper rolls with 1/2 used rolls, film of dirt still on the floor after service was received, and a used wine glass with lipstick marks replaced as if it were new back in to rotation. Also, the attention to detail is severely lacking: we had to request multiple evenings to replenish the coffee supply, replenish the shower gel, replenish the face wash cloths, and request turn-down service. Their bath towels are also the quality of those you would find in a road-side motel. Would I stay at this resort again? No.
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Rohit M. Casal India, 22 de março de 2016
A Calm and delightful Holiday

Location, Food and Rooms
8,3
It was great experience and a really nice view of the hill on one side and the sea on the other side and the food was really nice. I even enjoyed the coconut how and the various different kinds of cuisines.
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Nenad O. Casal Serbia, 15 de janeiro de 2016
review

location, room size, cleanliness
9,7
perfect, very professional staff, clean rooms, fantastic beach, decoration in rooms very nice, beautifully tended gardens only complaint we have is prices of food and beverage which are exceptionally high
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Andreas M. Casal Cyphrus, 3 de dezembro de 2015
Fantastic beach

Beach, ambience, snorkeling
7
Very good, lots of positives such as the beach, the nature surrounding the hotel, the snorkeling and the overall ambience. Good can definitely be improved, especially with the price tag it carries . Also, staff was quite disappointing. Took the lady 20mins to check us in and on check-out our bill was completely messed up
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Adib A. Casal Saudi Arabia, 22 de novembro de 2015
Great time

Staff was verrrry friendly and the property was amazing .
9,3
Wonderful
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Syed O. Casal Pakistan, 27 de setembro de 2015
Great stay

Value for money
9,3
Perfect stay
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Fahad S. Família com crianças mais novas Qatar, 24 de julho de 2015
Calm place

The hotel was nice and calm with a clean room, the staff was professional and helpful and food was good.
8,7
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Kevin V. Família com crianças mais novas Malta, 8 de abril de 2015
Agoda - What a let down

Room, Location
6,3
Agoda was a huge let down and they did not honour their Best Price Guarantee. Fourth time in Seychelles and Kempinski was by far the worst experience.
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Kent M. Família com crianças mais velhas United States of America, 28 de fevereiro de 2015
We had higher expectations for food&service

location,recreational activities.
6,7
It was average. Specially the facilities for breakfast. Service and Buffet were not very good. The terrace in the buffet area was always crowded . The manager was not courteous. Expectations for a Kempinski are high, there was not enough space & privacy during breakfast. The front desk & managment were friendly but not very knowledgable. During our week stay we heard every day, sorry "it is not possible" we came across as the Hotel does not care about Costumer service.
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Abdulla A. Família com crianças mais novas United Arab Emirates, 30 de novembro de 2014
poor rating because of staff
2,7
Este cliente limitou-se a classificar este hotel e não enviou quaisquer comentários.
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