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Excelente 8,5
com base em 4716 avaliações

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Excelente



a partir de 4716 comentários
  • Condições/Limpeza do hotel 8,9
  • Instalações 8,1
  • Localização 9,2
  • Conforto/Equipamentos do quarto 8,6
  • Desempenho do pessoal 8,6
  • Qualidade-preço 8,1
  • Alimentação/Restaurante 7,7

Lee O.
Estados Unidos da América
19 julho 2016
Good location for shopping
Expansive

Koh H.
Singapura
17 julho 2016
Good location nice rooms
very comfortable stay with great location

Jackson G.
Singapura
17 julho 2016
Family holiday
Staff were friendly & helpful. Rooms are very clean. They even provided free babycot for my toddler. Will definitely stay in this hotel on my next visit.

Beng L.
Malásia
16 julho 2016
So far so good
Will stay at this hotel again in the future

Vicky S.
Singapura
15 julho 2016
Unpleasant Check-in Experience
Despite standard rooms check-ins being at 2pm, we were told to return to collect our keys at 4pm, when we got to the counter at 1.30pm. However when we returned at 4pm, we got keys to a set of rooms that were not what we booked. The staff claimed that the hotel was fully booked. However only after we kicked up a fuss they got us rooms in 15 mins to a higher floor and the right rooms according to our booking.

Karin B.
Singapura
15 julho 2016
Good stay
Overall a very good stay. Breakfast spead is good. The only negative comment is the wifi. Not good signal at all. If we Wan a better signal of wifi, we still need to pay which I think a bit ridiculously as other hotel I stay wifi is very good. From hotel to Isetan, now there Is a shelter walkway that is link so if it's raining still not a big problem. Will stay there again .

Khoor C.
Malásia
14 julho 2016
Fantastic location with friendly staff
Second time stay in Novotel. Is expensive if compare to other hotel . Yet the location is very good, starbucks, 24 hours mcd, just next to platinum mall, very convenience for shopping. When check in time, reception actually gave me wrong wifi password, tried few time cannot, after call concierge then they gave me a correct password. Staff at level 1 lobby was very very helpful, whenever we ask for cab to go somewhere, the staff will help us print out the address and map for the driver,sometimes even help us negotiate with the driver for the price.

Kang E.
Singapura
13 julho 2016
Wonderful stay.
It's a wonderful stay. Service of the staff was excellent. Excellent location. Only thing that disappointed me was waited too long for checking in to our room. But the staff did went up personally to check whether is the room ready for us.

Tan L.
Singapura
13 julho 2016
Disappointed with the rooms and services
I made the booking with a note saying that its for our birthday but yet no decoration or birthday cakes. This is the most likely the last booking of plat novotel for me. They give me a corner room with speaker in the washroom n not from the tv itself... Mute button for the tv is unable to work. Toilet flush is weak. Called up the front desk and they don't understand . Instead tell me to use the remote when I mention the remote is not working . The toilet is too dark and it's totally diff from what I see in the pictures and unlike my other booking . No taxi available most of the time. The only thing that make me feel not so bad is most likely the connecting bridge that novotel plat build and their bellboy named A is always very helpful.

hendra W.
Indonésia
13 julho 2016
location clean new
good and clean , and spacious, will be back again