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Novotel Surabaya Hotel

Jl. Ngagel 173-175, Centro de Subaraya, Surabaya, Indonésia 60246 (Ver mapa)

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Novotel Surabaya Hotel Surabaya - Coffee Shop/Café

Novotel Surabaya Hotel Surabaya - Restaurante

Novotel Surabaya Hotel Surabaya - Exterior do Hotel

Novotel Surabaya Hotel Surabaya - Piscina

Novotel Surabaya Hotel Surabaya - Quarto Suite

Novotel Surabaya Hotel Surabaya - Quartos

Localização: Centro de Subaraya

Número de quartos: 209

Wi-fi gratuito

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Todos os comentários (764)

Viajante solitário (125)

Casal (194)

Viagem de Negócios (219)

Família com crianças mais novas (100)

Família com crianças mais velhas (78)

Grupos (48)

Bom

7,4

a partir de 764 comentários


Qualidade-preço		7,5
Localização		7,1
Desempenho do pessoal		7,6
Condições/Limpeza do hotel		7,5
Conforto/Equipamentos do quarto		7,7
Alimentação/Restaurante		7,2

Todos os comentários (764)

C Y. Viagem de Negócios Singapore, 14 de Maio de 2013	short and sweet.... nice breakfast, relaxing environment, and friendly staffs 8 everything was fine except that the pillows in my room, was square in design, personally, feel it is difficult to sleep with a square and big pillow.
Farida K. Família com crianças mais velhas Indonesia, 12 de Maio de 2013	comfortable easy to find, good receptionist, fine area 7 I like the service, they gave us room up grade without charge added
Andrew P. Viajante solitário United Kingdom, 12 de Maio de 2013	Great pools, modern room facing pool Swimming Pool, Modern design, Quiet 7,7
Very Y. Família com crianças mais novas Indonesia, 12 de Maio de 2013	Just proper Big room, Clean, and more than enough room illumination 6,3 Room size, cleanliness and amenities are great, unreliable internet connection.I think more smile and friendliness from women officer at front desk wont cost anything. And it is too much to charge Rp.3000,- to a taxi for dropping guests.
Gig S. Viajante solitário Indonesia, 11 de Maio de 2013	Good Hotel for Family vacation..... Clean and confortable hotel..... 6 Swimming pool need to cleaning more offten and change the water with fresh water every week. Water sliding is not working, please fix it for make children's more fun.
Elizabeth S. Família com crianças mais novas Indonesia, 10 de Maio de 2013	great service comfortable, clean and great service 9,3
Anggara P. Casal Indonesia, 9 de Maio de 2013	nice and comfortable hotel food, room and staff 7,7 novotel surabaya is a nice hotel to stay. with a comfortable room, good food and helpfully staff.
Felix B. Viagem de Negócios Indonesia, 8 de Maio de 2013	Good Hotel clean room, nice service, international standard 6
Agus J. Viagem de Negócios Indonesia, 8 de Maio de 2013	Great location the pool, new room, and the location 7,3 It was okay, they gave me the new refurbished room. The problems I experienced were: I could not the internet access, the wash basin was clogged, the phone was dead, the A/C was too noisy but I like the pool and the friendly staffs.
Henry W. Viagem de Negócios Indonesia, 7 de Maio de 2013	Good deals which turns out to be unrenovated rooms Design big rooms and nature 7 What I thought was a good deal, turns out the rates apply only for old, run-down rooms.. Was upset, but in the end, they were nice enough to "upgrade" me to their new renovated rooms. I don't understand why would they, since they have the new rooms available, let the guests into old rooms, which is totally run down, smelly and even have doors which can't open. When they could have made guests comfortable and happy with their new rooms. I mean it's not like the old rooms are the only ones left available? Let customers try the new ones, so they know better the new standard of quality and come back again next time.