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Park Inn by Radisson Berlin Alexanderplatz

Alexanderplatz 7, Mitte, Berlim, Alemanha 10178 (Ver mapa)

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Área Mitte Número de quartos: 1012

Comentários recentes de clientes

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Muito Bom

7,7

a partir de
430 comentários

Qualidade-preço
7,4
Localização
9,2
Desempenho do pessoal
7,3
Condições/Limpeza do hotel
8,1
Conforto/Equipamentos do quarto
7,5
Alimentação/Restaurante
6,9
Todos os comentários (430)
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Fernando F. Casal Brazil, 8 de junho de 2015
Decepcionante,

localização e só
6,3
Cobram caro por uma internet ruim, pior que a do Brasil. Cobram caro por um café da manhã ruim, mesmo com o valor alto das diárias. Atendentes na recepção e principalmente no restaurante extremamente grossos. Cobram pra hóspedes utilizarem o banheiro no hall. Nunca mais entro nessa fria.
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Maria D. Viajante solitário Portugal, 1 de março de 2015
Hotel muito bem situado e acolhedor

A situação geográfica, a proximidade de serviços diversos, e o facto de, historicamente, se situar numa zona apelativa.
7,3
Foi muito boa. A localização do hotel permitiu-me, com facilidade e a pé calcorrear a cidade de Berlim. Está tudo ali ao lado, espaços chiques bem como os alternativos, de boa qualidade, e baratos. Só tive pena da marcação online não possuir a opção pequeno almoço incluído.
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Maria L. Grupos Portugal, 29 de outubro de 2014
Agradável

Localizçao
8
Agradável
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Sonia G. Casal Switzerland, 6 de fevereiro de 2012
Excelentes quartos e localização

Bom serviço e bom restaurante
10
Tudo correu bem e com qualidade. Tudo correu bem e com qualidade.
Dica de visita turística/atracções: Imperdível o Hamburguer Bahnhof Museum
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Hildegard F. Família com crianças mais velhas Switzerland, 16 de julho de 2015
Great location, small rooms

Location was great. Lots of great places to eat in mitte. Incredible view.
9,3
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Sarah G. Casal Australia, 16 de julho de 2015
Enjoyable stay

Location, helpful staff and great room
9,7
Fantastic stay at the hotel, location is great for public transport. Getting around Berlin is easy using the trains, trams and underground. Shops are just there for a quick shop too!
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Daphne B. Casal Australia, 13 de julho de 2015
Great location but service not so great

Location, room cleanliness
7,3
When checking in the queues were often very long and though there were staff members behind the counter, it seemed to take a long time for them to deal with the queues. A single queue for checking in/out and any other queries is just bad organisation. They should differenciate so guests who are already checked in do not waste time in the queue together with large groups trying to checking in. The staff at reception and concierge were generally not very warm or friendly. It seemed to be a bit of pot luck as to who you got and the type of service they provided. I read in the room information brochure that you could ask for extra pillows and blankets. Why were these not available in the room already? One pillow per guest???? It made it very uncomfortable when wanting lie down to read or watch television for a bit. I did not request extra pillows as I expected to be charged for anything extra. Most modern 4 star hotels would offer their guests free wi fi. Not so at the Park Inn! We had to pay! Really? In Australia this would be a given. I feel that a 4 star hotel should offer better quality amenities.
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William H. Viajante solitário United States of America, 13 de julho de 2015
over rated

arriving, sleeping
4,7
over-priced underwelming
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Willem V. Viajante solitário Netherlands, 29 de junho de 2015
very disapointing hotel in a good location.

location, location, location
5,7
They try to make money out of everything. Even for the toilet in the lobby you have to pay. One hour internet is Euro 6,-- and for one night Euro 10.-- whereas in most hotels these days it is for free. To go on the roof terrace is another Euro 4,-- The Galeria Kaufhoff Shop next door serves a nice breakfast for Euro 5.50 and has free internet!! (just not at Sundays) When I finally had time to use the sauna it was closed ''for renovations''. But there was noone working there at all and I came back several times to check. They are under staffed so check in/out takes forever as there are up to 70 guests in line. They close one enterance of the building in the evening so you have to walk around the building, Staff knoks on your door early in the morning because they want to do the room. At 7.30 and 7.45 and 8.00 0n a Sunday morning is not nice. The shower and the toilet are in the bedroom with some glass around it, not practicle at all. All in all a vey bad experience!
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Josefine N. Casal Sweden, 14 de junho de 2015
Not professional staff in the reception

The wiew, the central position and the breakfast
6
A hotel that need to Fresh up. The rooms and corridors need to be renovated. The panorama bar on the roof was not good, to pay 4 EUR although you are a hotelguests and the condition of the panoramabar felt like a joke. The staff in the reception where not serviceminded and with empathy. They had not enough knowledge. We wanted to order a taxi on the day before we were flying home. They then talked about a bicycle race that would almost close every street in Berlin the next day. They made us just worried about that and were not professional. They could not guarantee that we would reach the Airport and rekommended us to Go to a new hotel near Tegel. We had to pay for 2 taxitrips, 1 new hotel room in a place near the Airport, despite that we already had paied for a room and breakfast at park inn Berlin. We didn't get our money back. On the next day other people told us that there were no bicycle race, only a demonstration. No one other had problem to reach the Airport from Berlin city. This costed us the positive feeling of our trip and a whole nights sleep. It also costed us more than 116 EUR extra. We will never stay at park in in Berlin again.
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