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Phuket Graceland Resort & Spa

190 Thaweewong Road, Patong, Phuket, Tailândia (Ver mapa)

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Phuket Graceland Resort & Spa Phuket - Vista

Phuket Graceland Resort & Spa Phuket - Piscina

Phuket Graceland Resort & Spa Phuket - Exterior do Hotel

Phuket Graceland Resort & Spa Phuket - Restaurante

Phuket Graceland Resort & Spa Phuket - Kid’s club

Phuket Graceland Resort & Spa Phuket - Instalações Recreativas

Phuket Graceland Resort & Spa Phuket - Sala de Fitness

Phuket Graceland Resort & Spa Phuket - Centro de Negócios

Phuket Graceland Resort & Spa Phuket - Sala de Reuniões

Phuket Graceland Resort & Spa Phuket - Salão de Baile

Localização: Patong

Número de quartos: 460

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Comentários recentes de clientes

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Todos os comentários (254)

Viajante solitário (28)

Casal (134)

Viagem de Negócios (9)

Família com crianças mais novas (21)

Família com crianças mais velhas (27)

Grupos (35)

Muito Bom

7,9

a partir de 254 comentários


Qualidade-preço		7,7
Localização		8,4
Desempenho do pessoal		7,7
Condições/Limpeza do hotel		7,9
Conforto/Equipamentos do quarto		7,7
Alimentação/Restaurante		7,8

Todos os comentários (254)

Wai F. Família com crianças mais novas United Kingdom, 6 de Maio de 2013	Money worth and feel relax. A good place to enjoy. Nice swimming pool. Nice clean big room and good food 9 I'll come back and stay at the same hotel next time
Li G. Família com crianças mais novas Singapore, 6 de Maio de 2013	Nice New Room. Poor Front Desk. 1. Nice room. 2. Nice pool 3. Good location 6,3 Nice room with big balcony. However, we struggled with the overflowing bathwater from the shower area to the toilet. Towels had to be placed between the shower area and the toilet area to prevent wet floor. I presented a electronic copy of the booking to the front desk. However, they insisted on either a printed copy or I have to email them. Unfortunately, they do not have wifi at the front desk area and i've to walked to a lobby area where there was supposed to have free wifi. After 15 minutes of trying still no wifi. I have to used my mobile service provider to send out the booking to the hotel front desk. In order to have wifi, I have to go the front desk to 'buy' assess time. Which is inconvenience. During checkout which was very early in the morning, 2 men were processing my checkout. Their service level were non existence. No greeting (which by they way, they were polite to the 2 men in front of me at least there were 'Good morning sir'). It was 5:40am when I presented the room keys to the front desk. Took them 20 mins before they could print the invoice and it was wrong. Another 10 mins to do a new invoice. In between these 30 mins I was totally ignored by the staff. Questions were met with blank faces. However, they explained at length to a male friend from the swim team when he came to check on me. I was paying the bill, I speak reasonably good English. The only difference is that I a female.
Tammy H. Casal Australia, 4 de Maio de 2013	Very enjoyable. Can't wait to visit again. Friendly service, beautiful room and great view. 8,7
Tammy H. Casal Australia, 27 de Abril de 2013	Beautiful room and friendly staff. 5 star!! Pool Access Room, Friendly Staff and Bowling Alley. 8,7 FABULOUS!! Can't wait to go back. Will be recommending to all friends and family.
Rebecca H. Família com crianças mais velhas Australia, 24 de Abril de 2013	Relaxing and refreshing service, breakfast, pool 9 Very pleasant. Better than expected even though our room window overlook the staff carpark. Rather where we were then in front where it could be noisy with constant traffic.
Marnie P. Casal Australia, 23 de Abril de 2013	Adequate, close to beach and slightly noisy Proximity to beach, restaurants and shopping 5,7 Felt like a number in this large hotel. The staff seemed disinterested. Rooms were adequate although had a musty smell. Staff allowed us to change rooms when available due to lots of street noise.
Michael T. Casal Australia, 12 de Abril de 2013	Great facilities great location poor service The swimming pools were outstanding, the location was central and close to everything and the hotel is kept up to standards 8 Overall was a good hotel though Disappointed in the level of service provided from the staff
Anita M. Viajante solitário United States of America, 8 de Abril de 2013	Quiet hotel close to Patong The room staff are fantastic, Variety of foods at breakfast, variety of activities at hotel including ten pin bowling. 7,3 The hot water in showers was not particularly efficient however due to the hot climate is was not a big issue.
Graham R. Família com crianças mais velhas Australia, 5 de Abril de 2013	Graceland has some serious issues Pools, pool bar staff, massage place nearby 3,7 This resort has some very serious hazards, staff are exceptionally rude, aggressive and lack training and the whole place is in dire need of customer service guidance and building maintenance.
Choon H. Viajante solitário Hong Kong, 29 de Março de 2013	horrible nice swimming pool, great location, has many facilaties 2,7