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Excelente 8,2
com base em 2753 avaliações

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Excelente



a partir de 2753 comentários
  • Condições/Limpeza do hotel 8,6
  • Instalações 7,2
  • Localização 8,6
  • Conforto/Equipamentos do quarto 8,4
  • Desempenho do pessoal 8,2
  • Qualidade-preço 8,0
  • Alimentação/Restaurante 7,4

Helen R.
Reino Unido
11 julho 2016
Great location, needs a bit of TLC
Really like the hotel and facilities. The staff that we interacted with were great. The room this time hadn't been cleaned properly which was a shame. The pool also needed a clean and the bar/towels didn't seem to be staffed when we were there despite it being open. Overall would definitely go back but would be nicer with a few small changes.

Shiau W.
Malásia
09 julho 2016
dissappointing
breakfast very disappointing, housekeeping is very slow, room not ready during check in, not worth for what I paid

Ryan M.
Canadá
06 julho 2016
Awful
Dirty run down rooms.

CHOON C.
Malásia
05 julho 2016
Good Locations
Startegic locations, friendly staff

chuan L.
Malásia
04 julho 2016
No comment
No comment

Looi M.
Malásia
04 julho 2016
Good and comfort stay
The breakfast in Restaurant Puzzle need to be improve

WAI Y.
Malásia
03 julho 2016
Clean & Comfortable
It's one of the best business hotel in Kuching. Clean & comfy rooms.

alex C.
Malásia
03 julho 2016
just adequate
rooms are spacious, internet is slow but feels bit creepy

Law H.
Malásia
30 junho 2016
bad experiences.
First, the toiletry was bad, shampoo wasn't clean at all and the conditional quality is super bad. The toothbrush have to request myself, not sure if the cleaner forgot to refill or what. The most unacceptable thing was there was a big stain on the pillow and it looks like either chocolate or blood....so disgusting!

Simon V.
Malásia
28 junho 2016
Maintenance !
Maintenance, Maintenance, Maintenance !! Housekeeping can do a better job in highlighting the problems that needs to be fixed in each rooms. There are many that I can think off but do they have an eye for perfection or is it just another job ? For a 5 star hotel, you need to look into your maintenance in order to remain 5 stars but its questionable at this moment..