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Grupos (313)

Excelente
8,5
a partir de 2581 comentários
Condições/Limpeza do hotel
8,7
Localização
8,2
Conforto/Equipamentos do quarto
8,7
Desempenho do pessoal
8,7
Qualidade-preço
8,7
Alimentação/Restaurante
7,8

7,7 Foong C.
Malaysia
17 abril 2013
Nice quiet hotel with friendly staff and good food
Quiet location, friendly helpful staff and good location
Enjoyed my stay at this hotel. The staff are most friendly and helpful. The restaurant food is delicious. And although it's near to the busy streets and main attractions, it is pretty quiet. However, I would not book any tours or buy Vietnamese Dong via this hotel. You can find cheaper tours elsewhere from tour agents in Old Quarter and get better rates from the bank.

9,3 Zhang Y.
China
14 abril 2013
It is an amazing hotel with very nice staff.
The breakfast is wonderful, the good service.

6,3 Jessica C.
United Kingdom
14 abril 2013
Great location, poor hygiene
Location, room size, polite staff
Staff were friendly and great location but received a shock when we saw a rat run in to the kitchen. The hotel is definitely not 4 star. When we complained the manager didn't seem that shocked

7,7 Deborah H.
Australia
08 abril 2013
A friendly hotl in the centre of the Old Quarteel
Meals, Friendly staff, spa & massage

7,7 MA. R.
Philippines
07 abril 2013
Clean rooms, friendly staff, good restauran
The rooftop restaurant served really good, authentic Vietnamese dishes. Staff were very courteous, friendly and fluent in English.

8 Camilo G.
Colombia
07 abril 2013
great value for money
cheap and nice staff
Great value for money.....hanoi´s old quarter is crazy busy and it would be impossible to have a large hotel there. Food was really good

8 Toh L.
Malaysia
04 abril 2013
Really comfortable environment and friendly staffs
Affordable, clean, helpsul staffs

8,3 Hayley T.
Australia
05 abril 2013
Great, centrally located hotel in Hanoi.
location, price, roof top restaurant.
Fantastic hotel! Great location in Hanoi, very helpful staff and really good value for money!

10 lara B.
United States of America
15 abril 2013
The BEST staff, comfortable room, great manager
Staff, comfort, accessibility
My stay here was FANTASTIC! The staff here are 5-star. They speak english very well, are incredibly helpful, kind, and always have a smile on their face. The manager as well is a pleasure! From the moment i walked into the hotel, i was taken care of with superb service. I was only supposed to stay for one day, and my one day turned into 2 weeks, on three separate occasions!! One day I had shown up with no reservation and one of the hotel staff brought me over PERSONALLY in a cab to their sister hotel and put me in one of the best rooms they had available. Talk about service. Beyond the service, the rooms are incredibly stylish, comfortable, spacious and adorned with roses and all the extra amenities such as razors, toothbrushes, etc. The bed is one you don't want to get out of, and on some days i wouldn't, so i know the room service is quick and the food delicious. I could go on and on about this hotel and how they make you feel at home....see for yourself, you won't be disappointed. So clean and new as well!

8 Toh L.
Malaysia
04 abril 2013
Affordable stay with great pleasure
the friendly staffs, the location, the spacious rooms