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The Exchange Regency Residence Hotel

Exchange Road corner Meralco Avenue, Ortigas-Pasig, Manila, Filipinas 1605 (Ver mapa)

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Localização: Ortigas-Pasig Número de quartos: 216
Wi-fi gratuito

Comentários recentes de clientes

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7,6

a partir de 477 comentários

Qualidade-preço
7,7
Localização
8,0
Desempenho do pessoal
7,9
Condições/Limpeza do hotel
8,0
Conforto/Equipamentos do quarto
7,8
Alimentação/Restaurante
6,2
Todos os comentários (477)
Kenz J. Família com crianças mais novas Philippines, 6 de abril de 2014
Clean, new and comfortable

Clean, new and comfortable
7,7
Very comfortable stay. Clean and spacious rooms. Nice pool too.
Yvonne T. Grupos Malaysia, 1 de abril de 2014
Clean Neat Relax

Clean Friendly Satff Close to Airport
7,7
Its was centrally located in the city Pasig Ortigas. Close to shopping mall Shangrila Mall and Mega Mall. hotel ambience was good and suitable for family to stay =D
Timothy L. Viajante solitário Singapore, 1 de abril de 2014
No frills stay

Fast internet, easy to catch taxi, 24hr convenient store besides
7,7
ok
Francie P. Casal Philippines, 29 de março de 2014
good

centallay located to major shopping centers
7,7
pleasant
Anna P. Viagem de Negócios Philippines, 29 de março de 2014
Ok hotel

Nice design
6,3
Getting better, staff was accommodating. Again, goo that there was a family mart and coffee shop at the GF. Ample parking but a little hassle to get out after check out.
Nancy C. Família com crianças mais novas Philippines, 28 de março de 2014
satisfied

accessibility to transpo & shopping malls
7,7
Had a wonderful time staying in this hotel becoz of the nice room, high speed internet and accessibility to shopping malls & & business district though d twin deluxe room is too small
Divine L. Viagem de Negócios Philippines, 27 de março de 2014
Good hotel still but needs some work

tastefully decorated room, fitness center, housekeeping staff
7,7
First: room and bathroom size/layout are inconsistent for same room type. Last year’s room was smaller and the toilet tiny, so I assumed that all deluxe twin rooms are similarly small. I discovered during this stay that some rooms are bigger BUT have poor view (due to construction next door), or bigger BUT have poorly laid out toilet. The room this year was bigger, but layout of shower area was a waste of space—shower area was tiny yet there was much empty space between shower and sink. Two inches of space would have made a difference. TIP: Ask for room with city view and bathroom with wider shower. All rooms are tastefully decorated (contemporary style) and conducive to mental work then restful sleep after. Second: Shampoo/conditioner were good quality (not like usual hotel stuff that leaves hair dry), dental kits not automatically given (I had to make a request), and most important, towels were greyish and ratty looking. Even when I asked for a change of towels, they gave me similarly greyish and ratty looking towels. Third: Front desk was the worst, especially compared to last year's stay. Check-in and out were fast, but some front desk personnel displayed poor customer service. When an issue arose with the free parking that I availed of, rather than apologizing to my sister (who had stayed with me), front desk tried to explain away the gaffe and argued with my sister (as if to prove they were not wrong), causing my sister to elevate the matter to the Manager who promptly apologized. Front desk staff needs training in taking responsibility for customer complaints. Fourth: housekeeping staff was courteous, worked well. Front desk staff could learn a lot from the room attendants. Fifth: fitness center is great, small but good range of equipment. Lastly: Breakfast still buffet but this time around, I only liked 1 viand and fruit selection was smaller. Bottomline: book a stay if you like no-frills service but don't like to stay in a stark, sterile room.
Geoff B. Casal Australia, 27 de março de 2014
Good Stanard Hotel

Location, staff, swimming pool
6
Anna P. Família com crianças mais novas Philippines, 21 de março de 2014
Ok stay

modern design with nice colors
6,3
This was better than the last time. Staff was ok. Getting out of the parking is a little hassle, you will have to get a ticket and after checking out at the lobby, the parking cashier will still need to ask Security to verify the check out. Ample space for parking though. There's a family mart and coffee shop at the GF
Marilet D. Viagem de Negócios Canada, 21 de março de 2014
Awesome!

Location, Cleanliness, friendly Staff
9,3
Great! I would most likely recommend Exchange Regency Hotel to families and friends. The location is fantastic, very close to shopping malls and restaurants, and very accessible to public transportation. Hotel staff is very friendly and room service is excellent. High speed internet and well-equipped gym and nice swimming pools also add to my satisfaction. I will definitely choose to stay in this hotel on my next visit to the Philippines.

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