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About Pudong Shangri-La, East Shanghai


Being one of Shanghai's top rated hotels, Pudong Shangri-La, East Shanghai offers luxuriously appointed rooms and suites in two distinct signature towers. The Grand Tower offers experience of sophistication for all residents with exclusive services. The classic River Wing fuses old-world elegance with Oriental touches to evoke a cozy and relaxed ambience. The hotel's location allows convenient access to both the Hongqiao and Pudong International Airports. With its close proximity to famous landmarks, tourist attractions, restaurants, and shopping areas, the award-winning hotel is an excellent venue for both business and leisure travelers. As for dining options, guests don't have to look any further as the hotel offers up to 11 restaurants and bars to cater to any dining preference. CHI, The Spa is a tranquil spot for a pampering session towards the end of the day.
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  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • valet parking
  • car park
  • airport transfer

Fitness & recreation

  • spa/sauna
  • gym/fitness
  • fitness center
  • sauna
  • spa
  • massage
  • steamroom

Swimming & soaking

  • swimming pool
  • hot tub
  • indoor pool

Land sports

  • tennis courts

Food & beverage

  • 24-hour room service
  • room service
  • restaurant
  • coffee shop
  • poolside bar
  • bar

Cleaning services

  • laundry service
  • dry cleaning

Guest services

  • express check-in/check-out
  • babysitting
  • newspapers
  • tours
  • concierge

On-site facilities

  • facilities for disabled guests
  • elevator
  • executive floor
  • salon
  • shops
  • smoking area

Health and security

  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • meeting facilities
  • business center
  • ATM/cash machine on site

Languages Spoken

  • English
  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • Japanese
  • Korean
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Child and extra bed policy
Infant 0-2 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-12 year(s) Stay for free if using existing bedding.
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 980 CNY
Breakfast Charge (when not included in room rate): 273.7 CNY
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 5. Km
Distance to Airport: 45. Km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 36
Number of Restaurants: 6
Number of Rooms : 951
Room Voltage: 220
Time to Airport (Minutes): 45
Year Hotel Built: 1998
Year Hotel Last Renovated: 2009
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Recent customer comments

Filter by traveler type

  • Hotel Condition/Cleanliness 8.9
  • Facilities 8.5
  • Location 9.0
  • Room Comfort/Standard 8.7
  • Staff Performance 8.8
  • Value for Money 7.6
  • Food/Dining 8.4

10 Chee N.
May 11, 2016
Excellent Hotel & helpful staff
Excellent Hotel & helpful staff

10 Nasha J.
April 16, 2016
Perfect stay!
Love the attentive service here! The staffs are very capable of every help needed!

4.3 Rakesh S.
March 27, 2016
Too complacent behaviour not very coordial
Not very pleasant

8.3 Mohit S.
January 15, 2016
Overpriced Different than other Shangri-La's
1) Indian Vegetarian is available in the Buffet Lunch at Cafe. 2) Good Room View's 3) Accessible Electrical points where Most needed
Normally, you at a Welcome Drink and some Fruit Platter in other Shangri-La's (Beijing for Eg.) However, Nothing Pudong Shangri-La Offers. The toiletries were unbranded unlike others. They dont understand the word "Hair Oil" and couldnt provide one. There is a serious language issue while ordering Room Service or any other service. This is really tough.

9 Tan H.
December 09, 2015
Good location nice bedroom
Have an enjoyable stay at the hotel Location was good near to shopping mall and train station

8 OH J.
South Korea
June 23, 2015
good location, nice, food

9.3 Pang C.
Hong Kong
June 13, 2015
Staff is professional
Good location, nice staff &

10 Audrey P.
August 22, 2015
Awesome for Business
I was in Shanghai for business. Not only is this hotel within close proximity of my meeting venue, but it has everything I needed for a comfortable, convenient business trip. Loved my stay here.

8.3 Josephine S.
March 28, 2015
a business traveller's perspective
staff, view, space
The staff were very eager to assist and patient unlike many other chinese we encountered elsewhere. We had club access and there was always something for us to drink and eat which is convenient for in between meetings quick bites.

7 Radhika G.
United Kingdom
March 31, 2015
conference facilities not great