Good 6.9
Based on 2284 reviews

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About Pulai Desaru Beach Resort & Spa

Description

This beachside hotel, situated in the heart of Desaru, offers panoramic views of the South China Sea. The hotel is a 90-minute drive from Kulai or Johor Bahru in Malaysia and can also be accessed via ferry from Changi Ferry Terminal in Singapore just 35-kilometers away, allowing guests easy access to this venue. Guests will have unhindered access to one of the world's most beautiful and unspoiled beaches. The seaside is composed of 22 kilometers of immaculate beach, the most amazing in the Peninsular of Malaysia. The verdant tropical surroundings offer guests an ideal holiday location that is closely positioned near a variety of amazing recreational areas. Pulai Desaru Beach Resort & Spa is a holiday oasis, perfect for families that want luxury and unfettered beach access.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • taxi service
  • car park

Fitness & recreation

  • fitness center
  • spa
  • massage
  • games room

Swimming & soaking

  • outdoor pool

Water sports

  • private beach

For kids

  • kids club
  • pool (kids)

Food & beverage

  • 24-hour room service
  • room service
  • restaurant(s)
  • coffee shop
  • poolside bar
  • bar
  • restaurant [halal]

Pets

  • pets allowed

Cleaning services

  • daily housekeeping
  • laundry service

Guest services

  • luggage storage
  • tours
  • concierge

On-site facilities

  • gift/souvenir shop
  • wheelchair accessible
  • facilities for disabled guests
  • family room
  • garden
  • elevator
  • smoking area

Health and security

  • 24-hour security
  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • photocopying
  • fax machine
  • currency exchange

Languages Spoken

  • English
  • Chinese (Mandarin)
  • Malay
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s) Must use an extra bed
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 03:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 96 km
Distance to Airport: 96 km
Internet Usage Fee: 31.50 AED
Number of Floors: 5
Number of Rooms : 196
Room Voltage: 240
Time to Airport (Minutes): 90
Year Hotel Built: 1996
Year Hotel Last Renovated: 2011
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Important notice

The property is undergoing renovation from June 17, 2016 to September 30, 2016. There will be some areas affected by the noise during this time.
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Verified traveler reviews

Filter by traveler type
  • Hotel Condition/Cleanliness 6.9
  • Facilities 6.3
  • Location 7.4
  • Room Comfort/Standard 7.2
  • Service 7.2
  • Value for Money 6.9
  • Food/Dining 6.0

Michelle T.
Malaysia
July 26, 2016
Good resort but room to grow
Location is good, the resort is quite facilitated. However, there is more room for improvement. There are still small areas of construction within the resort. Beach bar had just fully build and open, just in time during my visit. Overall it's a good relaxing place to getaway for a weekend.

Maslinda M.
Malaysia
July 22, 2016
worn down
need to be refurbished

Mon N.
Malaysia
July 14, 2016
Friendly staff , Cleanliness
Young children is enjoy the facilities , cleanliness , good location

Steffi T.
Malaysia
July 11, 2016
Well done Pulai!
Love the breakfast buffet spread. Was told that renovation will end in September , will definitely come back again.

Khurram S.
Malaysia
July 11, 2016
Nice location, Good Staff below average food
We were three families travelling together with young children. Rooms were satisfactory not great, facilities were OK, food was awful with very less choices in buffet breakfast and dinner. We also tried A la Carte but that was also equally disappointing. Nice and clean beach. Only three facilities like Banana Boat, Jet Ski and Beach Buggy. You cannot drive Beach Buggy in the Beach but have to drive on a designated track only. We were hoping to get some Para-Gliding activity also, but that wasn't available. Over-all decent and cheap place to be if you are on tight budget.

MUSAB K.
Malaysia
July 10, 2016
Family Holidays
It was a good holiday and the facilities was good.

shenna K.
Philippines
July 04, 2016
Nice room
nice room, clean and spacious but no internet connection inside the room.

Wong L.
Malaysia
June 20, 2016
Really need improvement!!!
1. Almost all facilities damage 2. All bathroom very bad condition and old look 3. Got bugs at my mattress ...kena gigi!!! 4. Breakfast food - No hot and no fresh some food. Thanks!

Hue K.
Singapore
June 19, 2016
Overall is ok except for the bathroom and smell in the room
Bathroom condition is bad, water drainage is very slow, toilet seat is spoilt (almost fell a few times when sitting on it)

Chuang C.
Malaysia
June 11, 2016
Lack of maintenance
Lot of ants inside the room; wondering whether they do pest control; towel looks dirty; poor bathroom; some facilities out of service or faulty.


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