Good 6.9
Based on 2291 reviews

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About Pulai Desaru Beach Resort & Spa

Description

This beachside hotel, situated in the heart of Desaru, offers panoramic views of the South China Sea. The hotel is a 90-minute drive from Kulai or Johor Bahru in Malaysia and can also be accessed via ferry from Changi Ferry Terminal in Singapore just 35-kilometers away, allowing guests easy access to this venue. Guests will have unhindered access to one of the world's most beautiful and unspoiled beaches. The seaside is composed of 22 kilometers of immaculate beach, the most amazing in the Peninsular of Malaysia. The verdant tropical surroundings offer guests an ideal holiday location that is closely positioned near a variety of amazing recreational areas. Pulai Desaru Beach Resort & Spa is a holiday oasis, perfect for families that want luxury and unfettered beach access.
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Features

Internet

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • Taxi service
  • Car park

Fitness & recreation

  • Fitness center
  • Spa
  • Massage(s)
  • Games room

Swimming & soaking

  • Swimming pool [outdoor]

Water sports

  • Private beach

For kids

  • Kids club
  • Swimming pool [kids]

Food & beverage

  • Room service [24-hour]
  • Room service
  • Restaurant(s)
  • Coffee shop
  • Poolside bar
  • Bar
  • Restaurant [halal]

Pets

  • Pets allowed

Cleaning services

  • Daily housekeeping
  • Laundry service

Guest services

  • Luggage storage
  • Tours
  • Concierge

On-site facilities

  • Gift/souvenir shop
  • Wheelchair accessible
  • Facilities for disabled guests
  • Family room
  • Garden
  • Elevator
  • Smoking area

Health and security

  • 24-hour security
  • 24-hour front desk
  • Safety deposit boxes

Business & money services

  • Currency exchange

Languages spoken

  • English
  • Chinese (Mandarin)
  • Malay
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s) Must use an extra bed
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 03:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 96 km
Distance to Airport: 96 km
Internet Usage Fee: 31.50 AED
Number of Floors: 5
Number of Rooms : 196
Room Voltage: 240
Time to Airport (Minutes): 90
Year Hotel Built: 1996
Year Hotel Last Renovated: 2011
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Announcements

The property is undergoing renovation from June 17, 2016 to September 30, 2016. There will be some areas affected by the noise during this time.
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Recent customer comments

Filter by traveler type
  • Cleanliness 6.9
  • Facilities 6.3
  • Location 7.4
  • Room Comfort/Standard 7.2
  • Service 7.2
  • Value for money 6.9
  • Food/Dining 6.0
Sort by

Nur F. from Singapore
Groups
Stayed one night in June 2016
Very much preferred.
Great experience. Cleanliness of rooms need to be improved though. I have ants crawling in when there is no food. overall experience still acceptable and pleasant.
Reviewed August 24, 2016

Beng G. from Singapore
Couples
Stayed one night in June 2016
The stay was okay
Do not try the spa! Its a waste of money.
Reviewed August 15, 2016

Wu P. from Singapore
Families with young children
Stayed one night in September 2015
Overall satisfied
Huge and spacious room. Quite environment
Reviewed August 14, 2016

LOH B. from Malaysia
Families with young children
Stayed one night in July 2016
Environment
Nothing much can do during night time
Reviewed August 12, 2016

LOH B. from Malaysia
Families with young children
Stayed one night in July 2016
With friends
Travelling with two group of friends which having young children. They are disappointed with room facilities
Reviewed August 12, 2016

LOH B. from Malaysia
Families with young children
Stayed one night in July 2016
Experinces
1.The water system on bath tub not working thus water do not flow out. 2.Drop an email to hotel to arrange for queen bed otherwise two singles bed to be joined, sadly we have to do it ourselve
Reviewed August 12, 2016

xianyun W. from China
Couples
Stayed one night in January 2016
Good
Good service
Reviewed August 03, 2016

NOEMI W. from Taiwan
Families with young children
Stayed 2 nights in December 2015
The beach and pool are wonderful!
Staff are very friendly, and the 1-day trip the hotel held were awesome, such as the fireflies trip, the fruit farm, etc.!
Reviewed July 31, 2016

Rachel L. from Malaysia
Couples
Stayed one night in August 2015
Okay.
Not more comment. But the price so expensive and don't have any entertainment play. Food also normal.
Reviewed July 31, 2016

Michelle T. from Malaysia
Couples
Stayed 2 nights in June 2016
Good resort but room to grow
Location is good, the resort is quite facilitated. However, there is more room for improvement. There are still small areas of construction within the resort. Beach bar had just fully build and open, just in time during my visit. Overall it's a good relaxing place to getaway for a weekend.
Reviewed July 26, 2016



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