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About Pulai Desaru Beach Resort & Spa

Description

This beachside hotel, situated in the heart of Desaru, offers panoramic views of the South China Sea. The hotel is a 90-minute drive from Kulai or Johor Bahru in Malaysia and can also be accessed via ferry from Changi Ferry Terminal in Singapore just 35-kilometers away, allowing guests easy access to this venue. Guests will have unhindered access to one of the world's most beautiful and unspoiled beaches. The seaside is composed of 22 kilometers of immaculate beach, the most amazing in the Peninsular of Malaysia. The verdant tropical surroundings offer guests an ideal holiday location that is closely positioned near a variety of amazing recreational areas. Pulai Desaru Beach Resort & Spa is a holiday oasis, perfect for families that want luxury and unfettered beach access.
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Features

Hotel Facilities

  • 24-hour front desk
  • 24-hour room service
  • 24-hour security
  • bar
  • coffee shop
  • concierge
  • currency exchange
  • daily housekeeping
  • elevator
  • facilities for disabled guests
  • family room
  • fax machine
  • gift/souvenir shop
  • halal restaurant
  • laundry service
  • luggage storage
  • meeting facilities
  • photocopying
  • poolside bar
  • restaurant
  • room service
  • safety deposit boxes
  • smoking area
  • taxi service
  • tours
  • wheelchair accessible

Sports and Recreation

  • fitness center
  • games room
  • garden
  • kids club
  • massage
  • outdoor pool
  • pool (kids)
  • private beach
  • spa

Internet

  • Wi-Fi in public areas

Parking

  • car park

Languages Spoken

  • Chinese (Mandarin)
  • English
  • Malay
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Policies

Children and extra beds
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s) Must use an extra bed
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 03:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 96 km
Distance to Airport: 96 km
Internet Usage Fee: 31.50 AED
Number of Floors: 5
Number of Rooms : 196
Room Voltage: 240
Time to Airport (Minutes): 90
Year Hotel Built: 1996
Year Hotel Last Renovated: 2011
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Verified traveler reviews

Filter by traveler type
All reviews (2235)

Business travelers (47)

Couples (798)

Solo travelers (61)

Families with young children (968)

Families with older children (211)

Groups (150)

Hotel Condition/Cleanliness
6.9
Facilities
6.2
Location
7.4
Room Comfort/Standard
7.2
Staff Performance
7.2
Value for Money
6.9
Food/Dining
6.0

6.4 Wee K.
Malaysia
April 25, 2016
Bath tub not clean
Overall is ok, average spa is around 120-200++. A bit pricey though. Bath tub have some stain. We clean it ourselves. Hotel stuff friendly. Bed is clean. Overall we had a pleasant stay

6 Kenneth P.
Singapore
April 11, 2016
Re: Good hotel but needs a lot of improvement
The hotel is comfortable and rooms are big. However the breakfast buffet is disappointing as the variety is limited. We enjoyed our time on the beach and also enjoyed the room which is simple but comfortable. We however had very bad service at the Spa during our massage. I was attended to by a lady who was not interested in massaging and had a bad attitude and service. We left the spa upset and disappointed.

2.4 Rema K.
Malaysia
April 14, 2016
no double bed given.only 2 single bed.same price r
no double bed given.only 2 single bed.same price room but king size bed limited

8.4 fana N.
Malaysia
April 04, 2016
Spacious, Food and Staff
3 person in a group, we booked for standard room for two, but staff at reception gave us room for 3. no extra charges. Room worth-money. Damn Good! Breakfast was so NICE. Pool and Beach awesome! Gonna stay here again soon.

7.2 NUR S.
Singapore
April 03, 2016
Never dissapoint me
Some of the rooms are undergoing renovation but never this resort dissappint me in terms of checking in,helpful friendly staff and cosy rooms

4 Christina T.
Singapore
April 06, 2016
Desaru is just bad
The hotel was okay because the room is big. but location is just horrible. East coast sea is cleaner. Food is horrible. Nothing to do. Sands on the bed. Will not recommend anyone to Desaru. Not even to other resort.

8 Muhd S.
Singapore
April 01, 2016
Good place for a getaway
It's a perfect getaway to spend private time with family. However this may also be that we check in on a weekday which is not a school holiday, hence not many people to share the facilities. The beach is just a few metres from the resort hence very convenient to go for a morning walk after breakfast. However there is no major shopping centre much around the vicinity of the resort and you'll need a car to drive to a nearby supermarket or eateries out of the resort. Overall a perfect getaway if there is no crowd.

6 Angie O.
Malaysia
April 04, 2016
Weekend staycation - average
I find that it's a bit overprice for the price we paid - kind of disappointed especially no WIFI in the room and weak connectivity in the lobby area. Food was SO DISAPPOINTING! (I cant believe this is happening in Malaysia) To be fair, the only meal we had is the breakfast, however everything was terrible for a Malaysia standard. We had to walk to the nearby resort for our meals. One good note is the staffs are very helpful and friendly. Environment is quiet and peaceful, near to the beach, which is good. There are upgrading works going on (pretty ok, not disturbing) but i believe this resort has a lot more potential.

7.7 Kenny S.
Singapore
March 28, 2016
Very good
Seaview, rooms,
Not trying

6.4 Vijay C.
Singapore
March 29, 2016
Review
Could be cleaner

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