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Pulai Desaru Beach Resort & Spa

P.O Box 29, Bandar Penawar, Kota Tinggi, Desaru, Desaru, Malaysia 81900 (Show on map)

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Pulai Desaru Beach Resort & Spa Desaru - Standard Room Pulai Desaru Beach Resort & Spa Desaru - Standard Superior Room Pulai Desaru Beach Resort & Spa Desaru - Superior Room Pulai Desaru Beach Resort & Spa Desaru - Lobby Pulai Desaru Beach Resort & Spa Desaru - Lobby Area Pulai Desaru Beach Resort & Spa Desaru - Interior Pulai Desaru Beach Resort & Spa Desaru - Palm Brasserie Restaurant Pulai Desaru Beach Resort & Spa Desaru - Restaurant Pulai Desaru Beach Resort & Spa Desaru - Restaurant Pulai Desaru Beach Resort & Spa Desaru - Teppan Restaurant Pulai Desaru Beach Resort & Spa Desaru - Lobby Bar Pulai Desaru Beach Resort & Spa Desaru - Lobby Bar Pulai Desaru Beach Resort & Spa Desaru - Spa Pulai Desaru Beach Resort & Spa Desaru - Bubble Kid Room Pulai Desaru Beach Resort & Spa Desaru - Swimming Pool Pulai Desaru Beach Resort & Spa Desaru - Swimming Pool
Pulai Desaru Beach Resort & Spa Desaru - Main Entrance Pulai Desaru Beach Resort & Spa Desaru - Beach Activity Pulai Desaru Beach Resort & Spa Desaru - Exterior Pulai Desaru Beach Resort & Spa Desaru - Exterior Pulai Desaru Beach Resort & Spa Desaru - Exterior
Area: Desaru Number of Rooms: 196

Recent customer reviews

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Good

7.0

based on
1682 reviews

Value for Money
7.0
Location
7.4
Staff Performance
7.2
Hotel Condition/Cleanliness
7.0
Room Comfort/Standard
7.2
Food/Dining
6.0
All reviews (1682)
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Cynthia W. Families with young children Malaysia, March 30, 2014
Lousy and slow service

private beach
3
Awful. Rooms were not ready until 4pm and that was after a few time complain
Cynthia W. Families with young children Malaysia, March 30, 2014
Lousy & slow serive

nothing
2.7
Rooms were not ready till 4pm !!! rooms was not clean, no hand tower and floor mat. Awful will sum up right!
Ivan W. Couples Malaysia, March 30, 2014
Spacious room, comfy bed, Nice location

The room was big and spacious. The bed was comfy but unfortunately they gave us a twin bed for couple like us. The Resort was easy accessible to beach. Seafood dinner was not so attractive.
8.3
Jaslin A. Families with older children Singapore, March 29, 2014
Late Check in, unpleasant stay

Nice beach
5.7
This is my 2nd time staying here and I booked 2 room. We only managed to check in at 4pm and the other room at 5pm.(Their official check in time is 3pm) and no FREE WIFI It was totally unacceptable with so long waiting hours especially after long hour drive. They upgraded our 2nd room which have got air-con issue that wasn't cold after 2 times getting them up to fix. Our 2 days stay was totally disaster with a warm room. Room was not made until the 2nd evening at 5pm. Breakfast is not fantastic with flies around. Will consider staying here again.
Poon T. Couples Malaysia, March 29, 2014
It was a nightmare

Nothing..
5
The food is really bad, the room is not clean,there was no staffs at the reception counter,I need to ask someone to call the staffs and wait about 20 minutes to come and do the check in.the service is really bad.
Boon T. Families with young children Malaysia, March 28, 2014
Bad service for Check-in

Slow Check-in
8
Muhammed S. Families with young children Malaysia, March 28, 2014
will not come again

pool
4.3
very bad..i have to wait 1 hour to chech in.
Chon W. Families with older children Malaysia, March 28, 2014
sunshine, swimming pool, relax

sunshine, swimming pool, relax
6
Took quite a while to check in at the make shift lobby and the service staff does not seems to be able to communicate much in English. Room key cards were not configured and had to be replaced without any apologies. Room wise its renovated but bathroom still looks old. WIFI not working. Food at the hotel restaurant is very very poor, avoid at all cost (not cheap anyway). Breakfast buffet which was part of the cost was poor in selection as well. Swimming pool was fine. Service is almost non existent. Overall not worth the price.
Francis L. Couples Singapore, March 27, 2014
Good location for sea sports

Clean and efficient checkin
10
Overall my stay was good and the front desk personnels are very friendly. Room cleanliness were very clean also i would definitely recommend my friends to stay here
Natalie T. Couples United Kingdom, March 26, 2014
Could be amazing

Close to the Beach, near the Desaru Fruit Farm, Spacious Room
6.7
The Pulai Desaru Beach resort has a premium location on the Desaru beach. For what you pay it is great value for money, but they could make it even better by cleaning up the beach, giving the hotel a fresh lick of paint and improving customer service. The room was lovely, overlooking the beach and we had a great meal in the Japanese restaurant. If you have children it is a great get away as it has lots of activities for kids. The pool is a bit strange to swim in, feels like you are in a fresh water lake as you can't see the ground.

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Pulai Desaru Beach Resort & Spa DesaruPulai Desaru Beach Resort & Spa Desaru - Standard RoomPulai Desaru Beach Resort & Spa Desaru - Standard Superior RoomPulai Desaru Beach Resort & Spa Desaru - Superior RoomPulai Desaru Beach Resort & Spa Desaru - LobbyPulai Desaru Beach Resort & Spa Desaru - Lobby AreaPulai Desaru Beach Resort & Spa Desaru - InteriorPulai Desaru Beach Resort & Spa Desaru - Palm Brasserie RestaurantPulai Desaru Beach Resort & Spa Desaru - RestaurantPulai Desaru Beach Resort & Spa Desaru - RestaurantPulai Desaru Beach Resort & Spa Desaru - Teppan RestaurantPulai Desaru Beach Resort & Spa Desaru - Lobby BarPulai Desaru Beach Resort & Spa Desaru - Lobby BarPulai Desaru Beach Resort & Spa Desaru - SpaPulai Desaru Beach Resort & Spa Desaru - Bubble Kid RoomPulai Desaru Beach Resort & Spa Desaru - Swimming PoolPulai Desaru Beach Resort & Spa Desaru - Swimming PoolPulai Desaru Beach Resort & Spa Desaru - Main EntrancePulai Desaru Beach Resort & Spa Desaru - Beach ActivityPulai Desaru Beach Resort & Spa Desaru - ExteriorPulai Desaru Beach Resort & Spa Desaru - ExteriorPulai Desaru Beach Resort & Spa Desaru - Exterior

Customer Reviews - Pulai Desaru Beach Resort & Spa, Desaru

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