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Pulai Desaru Beach Resort & Spa

P.O Box 29, Bandar Penawar, Kota Tinggi, Desaru Beachfront, Desaru, Malaysia 81900 (Show on map)

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Area: Desaru Beachfront Number of Rooms: 196

Recent customer reviews

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Good

7.0

from 2001 reviews

Value for Money
7.0
Location
7.4
Staff Performance
7.2
Hotel Condition/Cleanliness
7.0
Room Comfort/Standard
7.2
Food/Dining
6.0
All reviews (2001)
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Manuel R. Families with young children Mexico, September 24, 2014
all good in general

service weather location
8
incredible all good all familly very happy
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Yi M. Couples Singapore, September 22, 2014
relaxing stay.

Friendly staff. clean room. relaxing place.
7.7
A great place for a relaxing stay.
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Daniel W. Couples Singapore, September 21, 2014
Nice hotel with a beach front

Nice room, pleasant surroundings and beach front
6.7
Pleasant stay but could not get a room with sea view despite booking reservations made few weeks in advance. Breakfast at coffee house good with decent choices.
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Daniel W. Couples Singapore, September 21, 2014
Pleasant hotel with beach front

Pleasant room, nice surroundings and beach front
6.7
Pleasant room but could not get sea view room despite booking reservations made a few weeks ahead. Nice breakfast at coffee house with decent choices.
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Heidi S. Families with young children Singapore, September 21, 2014
desaru trip

friendly n prompt
6
It was good. Staff were efficient to confirm n ammend additional changes for early check in n late check out. Less hassle. Comply to my request and u just feel relax
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Teo E. Couples Singapore, September 21, 2014
Bad service attitude

Room is spacious.Swimming pool also only very few people,.
3.7
Angry and frustrated!Front desk manager very bad service attitude!.Last minute we couldn't stay overnight so requested for early check-in.as we had to leave by 10pm.We were there at 12pm.,Manager insisted that check-in is at 3pm.He say he'll try and ask us to leave behind our contact number.We waited at the restaurant until 3pm. without the phone even ringing!I marched to the front counter and imagine my anger when I saw them checking in a group of hotel guest!I demanded my room and no apology was given at all by the manager!Inside the room ,we were thirsty but couldn't find any bottle of water and had to boil from the tap!Imagine our anger again when we open the room door to find 3 bottles of water hanging by the door knob!Dinner buffet is expensive and boring!We saw big prawns at 7pm.before taking a walk at the beach.We went for dinner at 8.15 and the prawns are already gone!I ordered a glass of beer and it took 15 mins. to arrive as they had to get it from the pool bar counter !
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David S. Couples Singapore, September 21, 2014
Always love this place

Sun, Sand and Sea
9.3
It is close to the beach and the resort is quieter. The bar, food and staff were great. Will come again.
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Phaik S. Groups Malaysia, September 21, 2014
Location

Location, location and location
4.3
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Phyllis L. Couples Singapore, September 21, 2014
Good location

Good location, spacious room, Nice view
6
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Chiew H. Solo travelers Malaysia, September 20, 2014
Hope can do some renovation ...

Nothing
5
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Customer Reviews - Pulai Desaru Beach Resort & Spa, Desaru

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