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About Pulai Springs Resort

Description

Pulai Springs Resort is a golfing haven with two 18-hole championship USGA-class golf courses, The Pulai and Melana Courses. There are three resort-pools, Jacuzzis, a gymnasium, cineplex, billiard, a library, a kid’s club, steam rooms and sauna rooms, tennis, table-tennis, squash courts, and The Pulai Spa. With so much to offer, it should come as no surprise that Pulai Springs Resort has won several awards and accolades including the 2000 World FIABCI Prix d’Excellence Award for the World's Best Resort Development, acknowledged by the Wall Street Journal to be “the most prestigious real estate award in the world”. Enjoy Szechuan, Cantonese, and Fuzhou cuisines at the award-winning Qing Palace Chinese Restaurant, or go for local and international delights at Gleneagles Terrace. With the spectacular view of the finishing 18th holes of both courses, this Scottish-themed restaurant also presents live performance and dinner buffets during the weekends. For a thoroughly relaxing and wonderful stay, make the Pulai Springs Resort your accommodation of choice.
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Features

Internet

  • Wi-Fi in public areas

Transportation

  • valet parking
  • car park
  • airport transfer
  • bicycle rental

Fitness & recreation

  • spa/sauna
  • gym/fitness
  • fitness center
  • sauna
  • spa
  • massage
  • steamroom

Swimming & soaking

  • swimming pool
  • hot tub
  • outdoor pool

Land sports

  • golf course (on site)
  • tennis courts
  • squash courts

For kids

  • kids club
  • pool (kids)

Food & beverage

  • 24-hour room service
  • room service
  • restaurant
  • coffee shop
  • poolside bar
  • bar

Cleaning services

  • laundry service

Guest services

  • luggage storage
  • newspapers
  • tours
  • concierge

On-site facilities

  • facilities for disabled guests
  • family room
  • elevator
  • library
  • shops
  • smoking area

Health and security

  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • meeting facilities
  • business center

Languages Spoken

  • English
  • Chinese (Mandarin)
  • Malay
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Policies

Child and extra bed policy
Infant 0-2 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-11 year(s) Must use an extra bed
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 3:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 15 km
Distance to Airport: 9 km
Internet Usage Fee: 20
Number of Floors: 7
Number of Rooms : 204
Time to Airport (Minutes): 30
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Recent customer comments

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Very good



  • Hotel Condition/Cleanliness 7.3
  • Facilities 7.6
  • Location 7.1
  • Room Comfort/Standard 7.3
  • Staff Performance 7.2
  • Value for Money 7.6
  • Food/Dining 6.7

8.8 XIN O.
Malaysia
May 30, 2016
Very nice gateway and clean room
We booked 3 BR apartment. Very clean room and facilities is good as well. Very nice gateway for families during weekend.

8.4 Yiew T.
Malaysia
May 29, 2016
Relaxing short trip
This is my second visit and the staff are more friendly and helpful. However, the swimming pool is not very clear as visitor did not wear swimming attire and spit in the pool.

8.4 LEE T.
Malaysia
May 29, 2016
Good
Relax

8 Wee L.
Singapore
May 24, 2016
Nice environment
Nice and relax surrounding. On check in day, found that there was no towel and safe box in room. Called the staff and the items were replaced promptly. Good place for a relax holiday.

7.2 Hazliza H.
Singapore
May 26, 2016
NIL
NIL

4.8 Yee K.
Singapore
May 27, 2016
Poor Hygience, Dirty floor, dirty aircon-not cold,
We stayed in the resort for one night. We went there in a big group and purchased a number of suite rooms during our trip. The living room and master bedroom are very spacious. You have to call housekeeping if you need towel. Hygiene their is very poor. In all the suite we had, if you walk around the suite barefooted, you foot will be all black with a layer of dirt. We had an additional bed in our room and my daughter complained her blanket is very dusty. I came home having 5 bug bites on both of my legs. My sister came back having itchy foot. In one suite, water was leaking from the air conditioners and the air conditioner is not cold at all and the people in the room cant sleep well at all. For the other suites, we tried to wash the dust and dirt filled air filter of the air conditioners. Otherwise the air con is not cold enough. We paid RM75 for bbq dinner. They have most of the standard stuff but no crab or oyster or nice fruits. Just very simple bbq stuff. Very expensive. We had no choice because we were too tired to move elsewhere for dinner. Frankly speaking, we felt we should get a refund for the suite which has water leaking and not cold at all because the people in the suite actually suffered as the weather is very hot. Besides doing a regular maintenance of its aircon to keep it clean and cold. This resort needs to improve on hygiene. They should clean the floor and reduce the amount of dust in the suite. Otherwise more customers will get bitten by bugs. My sister also complained that the water in the swimming pool is stinky.

10 Nur K.
Singapore
May 29, 2016
Love
The hotel was clean. The room was spacious. The scenery was beautiful. Breakfast was super yummy. Will definitely be back.

8.8 chong W.
Malaysia
May 24, 2016
wedding occasion
Nothing much. Ask for some deco but nothing was done on my special day. Feeling dissapionted.

6.8 Khazir M.
Malaysia
May 24, 2016
A satisfactory place for a Short Getaway
We were grateful to be given a unit with the pool view.. The kids had a blast in the pool & playground. The room and some places has musky smell.

6 emma A.
Malaysia
May 22, 2016
Wait 1 hour for check in
3rd time stay at pulai spring. But this time a bit dissapointing because i did request earlier during reservation online to have room beside pool and cafe due fo i am just post operation.i am mother with 2 kids with 2 months baby.unfortunately pulai spring give me room behind cafe.we also have to wait 1 hour to check in due to room not ready.


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