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Pulai Springs Resort

20Km Jalan Pontian Lama, Pulai, Johor Bahru, Malaysia (Show on map)

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Area: Pulai Number of Rooms: 204

Recent customer reviews

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Good

7.1

based on
2425 reviews

Value for Money
7.5
Location
7.1
Staff Performance
7.2
Hotel Condition/Cleanliness
7.2
Room Comfort/Standard
7.2
Food/Dining
6.6
All reviews (2425)
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Chai H. Couples Malaysia, August 10, 2014
Location and enviroment

Location, enviroment and Price
5.3
overall satisfy . But take a long time during check in . Need to improve.
Huang Y. Couples Singapore, August 10, 2014
nice environment and friendly staff

the bed is big, toilet is clean and big and friendly staff
6.7
Over all a short and pleasant stay. Nothing much to play there but quiet, clean and relaxing environment
Sl L. Families with older children Singapore, August 10, 2014
A few shortcomings

Size of room, pleasant surroundings, away from the city crowd.
6
Overall, satisfactory. Definitely room for improvements in the following areas: 1) Room was supposed to accommodate 4 persons, but only 1 toothbrush set was provided and only 1 shampoo bottle and 1 bath gel bottle for 4 persons. 2) Toiletries holder in the shower cubicle was not screwed on properly, causing it to angle downwards so that it could not hold the toiletries and they kept sliding off and falling to the floor. 3) Toilet did not work properly. We had to call the maintenance dept after each "heavy" use of the toilet as the contents could not be flushed away. However, we were promptly given another room when we requested for it, and were upgraded to a Deluxe 2-bedroom apartment. 4) There was a sanitary napkin at the bottom of the pool on Level 2. When we informed the pool attendant, he did not seem to do anything as no-one came to remove it even after about 20 minutes later. I then called the Operator from the poolside to inform management. When I left the pool area about 10 minutes later, still no sign of anyone coming to clear it away. 5) There were no towels available at the pool on Level 2. Had to wait about 30 minutes to get new towels, and when they came, pool attendant at first said he could only give 4 of us three towels as there were not enough! He only gave me the 4th towel when I insisted.
Andy G. Families with young children Indonesia, August 10, 2014
A nice and quite resort. value for money

Superb location. great view. nice room
6.7
There was a rat in my bed room. Kept us awake by chewing our biscuit
Joyce L. Couples Hong Kong, August 10, 2014
cheap and good and relax and spacious

cheap and good and spacioius
6.3
great stay with great peace
Halimah S. Families with older children Singapore, August 10, 2014
Great Family shortTrip Holiday.

Room, Pool..& Breakfirst.
10
Great short trip wth my Family members. kids having lots of fun wth the pool. breakfirst was serve with lots of variety. will sure cum again. you have great staffs (Room service)
Jess L. Couples Singapore, August 9, 2014
Not bad

Room big, carpark free, staff friendly
5.3
The room is not that clean got stains and hair , the toilet same. But room was big. Overall not that bad but location is not good too.
John P. Couples Philippines, August 9, 2014
Not bad if for a trip away from the busy city life

Place is quiet as it is away from the city center, the room is clean, friendly staffs
6
It was ok. For a traveller who wants to get away from the busy city life, this place is for you.
Librawati M. Couples Singapore, August 8, 2014
a nice peaceful holiday

scenery, pool and atmospher
7.3
Super relaxing and very peaceful
Ali A. Families with older children Oman, August 8, 2014
Improvements for the Pulai Springs Resort

1. Staff were very freindly 2. Privacy 3. Close to entertaiment areas and singarpore.
6.3
My stay at the Pulai Springs was fine. However, they need to improve the internet facilities and speed. The breakfast buffet is need to be improved and have more varieties of food and tropical fruits.

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Customer Reviews - Pulai Springs Resort, Johor Bahru

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