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2015
Very good 7.2
Based on 3532 reviews

Recent customer comments

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Very good



based on 3532 reviews
  • Hotel Condition/Cleanliness 7.3
  • Facilities 7.5
  • Location 7.1
  • Room Comfort/Standard 7.3
  • Service 7.3
  • Value for Money 7.6
  • Food/Dining 6.7
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muhammad A.
Singapore
August 20, 2016
BRAVO!
This resort will be the best so far, with much fun and laughter with it. Nice and awesome layouts with nice structure of the resort. The pools is fun too. The staff are very friendly and helpful. AWESOME! coming back with larger family this September. :)

KAIQING Z.
China
August 19, 2016
Excellent
good service, facilities, value for money

Ravin K.
Malaysia
August 18, 2016
A wonderful relaxation
I was very astonished by the staffs which welcomed me.Even my fiancee like the hospitalty which they provide for us.the only thing comes to my mind the location its not strategic ,if its near to the city it would be better.thats all i can say ,one more thing kudos to you all i really appreciated my stay in your hotel

Becky E.
Singapore
August 16, 2016
Comfortable stay
It is a comfortable stay however the floor is quite dusty.

Siti J.
Malaysia
August 15, 2016
Fantastic
Swimming pool is the best

Senthilkumar P.
India
August 13, 2016
Nice place to relax , gym & pool was good
Very big and spacious rooms but no fun activities or attractions nearby

Nik M.
Malaysia
August 12, 2016
Need improvement
Food less variety.At night, a lot of cockroach appear in bathroom.First night i killed 1 cockroach but second night i manage to kill 6 cockroach in bathroom. Please do something about it. When i want to checkout, i call reception for luggage pickup n waiting for 30 minutes but no one came. At last i need to bring some of my luggage to my car than they realised i call to ask pickup luggage.

Feliciano A.
Philippines
August 12, 2016
Good
None...

NOOR N.
Malaysia
August 11, 2016
WORTH IT
Worth the price. Good in location, lots of green, friendly & responsive staff.

Fareeda M.
Singapore
August 10, 2016
Very Disappointed
Not very satisfied..Upon Arrival, guests have to Carry their Own luggage to their Rooms..Huh! is this a 5 Star treatment?? While booking the 1 Bedroom Suite, the Room details showed us as One King Size Bed,but we were given Rooms with Two single Beds!! We were Four couples and All of us had to settle with what we got. The receptionist was not willing to hear what we said and told us that you have to take this only.Of cos we had No Choice since All eight of us were already there!! Another shock..After the long journey. we decided to freshen up and to our surprise, No towels in the Rooms!!! when we called Housekeeping , we were told that we have to wait 20-25 mins as Towels are not back from the Laundry !! Third shock...The Bathroom sink was Clogged in Two rooms out of the 4 rooms that we had!! Shock No. 4.. The Safes in two of our friends rooms were locked and our valuables could not be put inside!!! And if this was Not enough..The next day when we had to check out, we find that one Of our rooms cannot be opened!! It is locked. We came back from our swim and clothes were Wet and my wife was shivering..The staff tried and tried for a good 45 mins to get our room open. We had to wait outside, in wet clothes all the time..Not to mention that the other Six people are wasting their time waiting for us. Our lunch plan was delayed as it was already12.45pm when we got entry in our room...By the time we showered and checked out was 1.30pm. thanks to the poor management!!! The Massage rooms were so dirty and looked as if they were not used since years. Also, we were looking fwd to playing tennis and we had carried All our gear..To our disappointment, the receptionist told us that "Sorry, we do not have Tennis Courts". My reply .."your website showed Tennis courts as one of outdoor facilities " Anotherr girl answers "Yes, we do have, but you need to book". When we took a tour of Tennic Court , there was long grass grown All over the court and No markings at all..I think it was