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2015
Very good 7.9
Based on 372 reviews

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About Pullman Hanoi Hotel

Description

Guests to the Pullman Hanoi Hotel not only will be provided with comfort, but will also be conveniently placed as this hotel is within reach of the government, diplomatic, and business complexes. It is also only a 10-minute drive to the traditional charm of Old Hanoi. For all these reasons, the hotel’s strategic location indeed offers convenient access to explore the city. With the varied choice of 242 refurbished rooms, the Pullman Hanoi Hotel provides luxury excitement for guests with the Signature Pullman bedding in deluxe and executive rooms. An all-day dining restaurant and bar adds to the comfort guests here will be privy to. For business purposes, superior meeting facilities are available for up to 700 delegates with a 24-hour Fit Lounge and Wi-Fi connection at no additional charge.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • car park
  • airport transfer

Fitness & recreation

  • yoga room
  • fitness center
  • sauna
  • spa
  • massage
  • steamroom

Swimming & soaking

  • hot tub
  • outdoor pool

Land sports

  • golf course (on site)
  • tennis courts

For kids

  • children's playground

Food & beverage

  • grocery deliveries
  • convenience store
  • 24-hour room service
  • room service
  • restaurant
  • coffee shop
  • bar

Pets

  • pets allowed

Cleaning services

  • daily housekeeping
  • laundry service
  • dry cleaning

Guest services

  • private check in/check out
  • express check-in/check-out
  • luggage storage
  • newspapers
  • tours
  • concierge
  • smoking allowed

On-site facilities

  • wheelchair accessible
  • gift/souvenir shop
  • fireplace
  • casino
  • facilities for disabled guests
  • family room
  • elevator
  • executive floor
  • salon
  • shops
  • smoking area
  • shared lounge/TV area

Health and security

  • 24-hour security
  • 24-hour front desk
  • safety deposit boxes
  • lockers

Business & money services

  • printer
  • photocopying
  • fax machine
  • meeting facilities
  • business center
  • ATM/cash machine on site
  • currency exchange

Languages Spoken

  • English
  • French
  • Vietnamese
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Policies

Child and extra bed policy
Children 0-12 year(s) Stay for free if using existing bedding.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 1265000 VND
Breakfast Charge (when not included in room rate): 391000 VND
Check-In From: 02:00 PM
Check-In Until: 12:00AM
Check-Out Until: 12:00 PM
Distance from City Center: 3 Km
Distance to Airport: 40 Km
Internet Usage Fee: 00 USD
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 14
Number of Restaurants: 1
Number of Rooms : 240
Room Voltage: 220
Time to Airport (Minutes): 45
Year Hotel Built: 1998
Year Hotel Last Renovated: 2012
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Important notice

From July 1, 2015 to June 30, 2016, citizens of Britain, Germany, France, Spain and Italy are exempt from Vietnam visa.
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Agoda Verified Reviews

Filter by traveler type
Very good



  • Hotel Condition/Cleanliness 8.3
  • Facilities 8.1
  • Location 7.6
  • Room Comfort/Standard 8.2
  • Staff Performance 8.2
  • Value for Money 7.8
  • Food/Dining 7.5

8 Wonsok S.
South Korea
June 15, 2016
Good memory
Nice breakfast

8.4 HYUNJI L.
South Korea
June 13, 2016
Decent hotel for business travellers
Decent place to stay for business trips. I loved their mattress and pillows and the gym was the best I've seen in the recent travels. They were very flexible with the cancellations of some spontaneously cancelled rooms, which was very kind. Found some strands of hair in the shower and the English level of the hotel staff was not sufficient.

6 PANKAJ K.
India
June 03, 2016
Average, definitely not 5 star
This is definitely not a 5 star property, average 4 star is a better standard. I was allocated a room on 2'nd floor, which look like haunted floor and awkwardly old and ill maintained. If they allocate you rooms on lower floors, plz do not accept, you will regret it. After complaint, a silly excuse given that i requested room with bathtub, which was a complete lie and unprofessional. Finally got a room on higher floor, which were better. But, the room on 2'nd floor and the response from front desk was good enough for me not to return back to this hotel again. Facility wise basic.

10 Amy Y.
Canada
May 22, 2016
Tourist
Great service. Great place.

8.8 Nathaworn H.
Thailand
May 19, 2016
Good hotel and location
Will recommend

8 Chinh L.
Australia
May 18, 2016
Good stay
Should have some live music/piano at the lounge

9.6 NITTAYA J.
Thailand
May 18, 2016
Good & Clean
Lovely Hotek

7.2 Kok B.
Singapore
May 16, 2016
It does not make sense for us to wear shoe to take
Every night I order room service, but every time the room service no cannot get through. I have to call the lobby, and even get them to come up to my room to place order.

10 Norlida K.
Malaysia
May 11, 2016
Ok
Acceptable

7.2 GIM B.
Malaysia
April 22, 2016
5 Star experience
1) Good Breakfast 2) Comfort Bed 3) Very Clean Room


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