2015
Very good 7.9
Based on 382 reviews

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About Pullman Hanoi Hotel

Description

Guests to the Pullman Hanoi Hotel not only will be provided with comfort, but will also be conveniently placed as this hotel is within reach of the government, diplomatic, and business complexes. It is also only a 10-minute drive to the traditional charm of Old Hanoi. For all these reasons, the hotel’s strategic location indeed offers convenient access to explore the city. With the varied choice of 242 refurbished rooms, the Pullman Hanoi Hotel provides luxury excitement for guests with the Signature Pullman bedding in deluxe and executive rooms. An all-day dining restaurant and bar adds to the comfort guests here will be privy to. For business purposes, superior meeting facilities are available for up to 700 delegates with a 24-hour Fit Lounge and Wi-Fi connection at no additional charge.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • car park
  • airport transfer

Fitness & recreation

  • yoga room
  • fitness center
  • sauna
  • spa
  • massage(s)
  • steamroom

Swimming & soaking

  • hot tub
  • swimming pool [outdoor]

Land sports

  • golf course (on site)
  • tennis court(s)

For kids

  • children's playground

Food & beverage

  • grocery deliveries
  • convenience store
  • 24-hour room service
  • room service
  • restaurant(s)
  • coffee shop
  • bar

Pets

  • pets allowed

Cleaning services

  • daily housekeeping
  • laundry service
  • dry cleaning

Guest services

  • private check in/check out
  • express check-in/check-out
  • luggage storage
  • newspapers
  • tours
  • concierge

On-site facilities

  • gift/souvenir shop
  • fireplace
  • wheelchair accessible
  • casino
  • facilities for disabled guests
  • family room
  • elevator
  • executive floor
  • salon
  • shop(s)
  • smoking area
  • shared lounge/TV area

Health and security

  • 24-hour security
  • 24-hour front desk
  • safety deposit boxes
  • lockers

Business & money services

  • photocopying
  • fax machine
  • printer
  • meeting facilities
  • business center
  • ATM
  • currency exchange

Languages Spoken

  • English
  • French
  • Vietnamese
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Policies

Child and extra bed policy
Children 0-12 year(s) Stay for free if using existing bedding.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 1265000 VND
Breakfast Charge (when not included in room rate): 391000 VND
Check-In From: 02:00 PM
Check-In Until: 12:00AM
Check-Out Until: 12:00 PM
Distance from City Center: 3 Km
Distance to Airport: 40 Km
Internet Usage Fee: 00 USD
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 14
Number of Restaurants: 1
Number of Rooms : 240
Room Voltage: 220
Time to Airport (Minutes): 45
Year Hotel Built: 1998
Year Hotel Last Renovated: 2012
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Recent customer comments

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Very good



  • Hotel Condition/Cleanliness 8.3
  • Facilities 7.9
  • Location 7.6
  • Room Comfort/Standard 8.2
  • Service 8.2
  • Value for Money 7.8
  • Food/Dining 7.5

Kuan-Po H.
Taiwan
July 26, 2016
always stay in here when coming to Hanoi
close to my work, have swimming, good breakfast

Joy W.
Singapore
July 16, 2016
Excellent business hotel
Stable free wifi, staff were helpful and courteous, clean room, cafes nearby. However do note the hotel's airport transfer is quite expensive, USD 55 per way but the car is spacious, comfortable and comes with newspaper and bottle of water. I passed some postcards to the hotel to send by mail but it didn't arrive. The hotel staff promised to give me my points in Accorhotel account but it did not credit in as well. Minor hiccups but the stay is enjoyable, recommend for business travellers.

Juhwan P.
South Korea
July 16, 2016
Good
Nice

Thananuch L.
Thailand
July 05, 2016
Hotel far from city
Hotel far from city

Thananuch L.
Thailand
July 05, 2016
Far from restaurant
The hotel far from restaurant

Thomas P.
Singapore
July 04, 2016
Good location and values for money
Hotel breakfast is good!

Ngai C.
Malaysia
June 28, 2016
Good Hotel
Value for money

Wonsok S.
South Korea
June 15, 2016
Good memory
Nice breakfast

HYUNJI L.
South Korea
June 13, 2016
Decent hotel for business travellers
Decent place to stay for business trips. I loved their mattress and pillows and the gym was the best I've seen in the recent travels. They were very flexible with the cancellations of some spontaneously cancelled rooms, which was very kind. Found some strands of hair in the shower and the English level of the hotel staff was not sufficient.

PANKAJ K.
India
June 03, 2016
Average, definitely not 5 star
This is definitely not a 5 star property, average 4 star is a better standard. I was allocated a room on 2'nd floor, which look like haunted floor and awkwardly old and ill maintained. If they allocate you rooms on lower floors, plz do not accept, you will regret it. After complaint, a silly excuse given that i requested room with bathtub, which was a complete lie and unprofessional. Finally got a room on higher floor, which were better. But, the room on 2'nd floor and the response from front desk was good enough for me not to return back to this hotel again. Facility wise basic.


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