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Very good 7.9
Based on 372 reviews

Recent customer comments

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Very good

based on 372 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 8.1
  • Location 7.6
  • Room Comfort/Standard 8.2
  • Staff Performance 8.2
  • Value for Money 7.8
  • Food/Dining 7.5

9.3 MARIA B.
October 05, 2015
a comfortable haven after a long day
food, staff and location
keep up the good work!

5.3 Samantha E.
United Kingdom
September 29, 2015
Thought it would be nicer for the price
Nice staff, good breakfast room service
I thought the room felt dated, the lighting was very bad in the room so hard to read in bed. The walls were very thin so you could hear other guests at night. For I thought it was overpriced I have stayed in nicer rooms in Hanoi for . Wouldn't stay there again.

9 john W.
September 14, 2015
like the room
i like to stay here again

5 Yasuhito K.
September 10, 2015
Service level is low
Location, Cleanliness, etc

9.3 Sitsom W.
September 04, 2015
Nice hotel
nice location, high speed internet and good breakfast

9.3 Sitsom W.
September 04, 2015
Nice hotel
nice location, high speed internet and good breakfast

7.7 Eric T.
September 01, 2015
Value for money
Reasonably priced, free mini bar, good service
Reasonably priced. Stayed here many times, will stay here again. Love the free mini bar and good service provided by the friendly staffs.

8.3 Sandeep A.
August 29, 2015
Comfortable Stay
Free Mini Bar, Big rooms & Freiendly staff
Very comfortable & great experience.

9.3 Katherine C.
August 20, 2015
Oasis after a hot day
Pool Staff Room
We had an excellent stay at the Pullman The breakfast buffet was extensive but go to breakfast around 7.30 - 8.00 if you want to miss the crowds just check if there are any large groups in house. We had a fabulous stay here The staff were excellent and the room was well appointed It cost around AUD $3 to get a cab to the old quarter for markets & restaurants etc as there are few near to the hotel. Highly recommend.

4.3 Siow C.
August 18, 2015
Good Hotel
Food, Staff and comfort
A nice stay here. Friendly staff. However, the hotel surrounding is not so nice-looking.