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Recent customer comments

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Very good



based on 382 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 7.9
  • Location 7.6
  • Room Comfort/Standard 8.2
  • Service 8.2
  • Value for Money 7.8
  • Food/Dining 7.5

Jim L.
Singapore
April 23, 2015
Hotel
Room

Krerksak L.
Thailand
April 15, 2015
Great International Hotel
Room, Internet, Location

The D.
Vietnam
April 13, 2015
Good place for stay
Good price, room is beautiful, service is

Koji T.
Japan
April 11, 2015
Old hotel room, no hot water
I regret to book Pullman Hanoi. Nothing to recommend.

Tracy T.
Singapore
April 09, 2015
good, will visit again
good food, good and professional customer service, very clean
Very satisfied with everything about this hotel. breakfast is good, the service staff is very polite and professional.

NITTAYA J.
Thailand
April 06, 2015
nice hotel
room, staff breakfast
Fast check in and nice room. Very attentive hotel staff

Tuan H.
Vietnam
April 03, 2015
Cleanliness, Value for money hotel
Cleanliness, value for money, convenient for businessman
Truly convenient for businessman. High recommendation if you want to come to Hanoi for doing business.

Jeremy L.
Australia
March 26, 2015
Bad Service, Got my booking wrong
Location
Initially staff could not find my booking and was made to wait 15 minutes for them to find it. After confirming that I could stay at 4pm, the room was still not ready. Had to wait another 30 minutes to get access to the room. Hotel staff was very rude. In the morning they had initially denied my access to the breakfast buffet as they had thought it was not included in the booking. All is well if they had checked, but they went on to treat me like a criminal trying to eat free food. As a frequent business traveler I find Pullman Hanoi unacceptable. I will not stay at this hotel again.

Takumi T.
Japan
March 18, 2015
clean
clean, location, room

Vishal K.
India
March 13, 2015
Nice
Goid
Ok