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Recent customer comments

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Very good



based on 368 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 8.3
  • Location 7.6
  • Room Comfort/Standard 8.2
  • Staff Performance 8.2
  • Value for Money 7.8
  • Food/Dining 7.5

6.3 DARRYL C.
Philippines
March 05, 2016
Only location is good
Only location is good
Only location is good

6 DARRYL C.
Philippines
March 05, 2016
Very expensive for a typical service
Very expensive for a typical service
Very expensive for a typical service

8.3 yuh L.
Singapore
March 06, 2016
Comfortable
Clean, English speaking , good breakfast
Value for money. But there are many choices out there with the same standard at cheaper rates

7.6 MUI F.
Hong Kong
February 17, 2016
Good services and very tidy,clean.
Good services

6 Thomas N.
United States of America
February 08, 2016
Expected more...
After being at the Pullman in HCM, this experience with a renovated property was ho hum

7.7 KEN C.
Malaysia
January 16, 2016
An old hotel
excellent staff performance, complimentary minibar, good internet connection
pleasant, it will be great if the room that I stayed comes with a bathtub.

8.7 Kuan-Po H.
Taiwan
February 03, 2016
2nd time staying in here
breakfast, wifi, location
2nd time to stay in this hotel for my business trip, i think i will stay again for 3rd time.

9.3 Siak Y.
Singapore
January 13, 2016
Nice hotel with top class service
Nice rooms ,Good location, superb service
Had a real nice stay and was very satisfied with both the rooms and staff's great service. I will definitely stay at this hotel again if I were to visit Hanoi again.

8 Siak Y.
Singapore
January 22, 2016
Great hotel with superb service
Nice room, great breakfast and superb service from the staff
Had a pleasant stay with good breakfast and the friendly staff were always there to assist in all my request

8 HUONG L.
Vietnam
March 26, 2016
Excellent stay
My room is large and well equipped. Staff are friendly and attentive. I highly recommend this hotel.