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Pullman Hanoi Hotel

40 Cat Linh Street, Dong Da District, Dong Da District, Hanoi, Vietnam 10000

Recent customer reviews

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Very good

7.9

based on 360 reviews

546 reviews in English

Value for Money
7.8
Location
7.5
Staff Performance
8.2
Hotel Condition/Cleanliness
8.3
Room Comfort/Standard
8.2
Food/Dining
7.5
All reviews (360)
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Jay K. Business travelers India, April 11, 2016
Comfortable Business Hotel
5.7
Good hotel, staff need to be more generous.
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Pankaj K. Business travelers India, March 18, 2016
Very Good and reasonably priced
5.3
Good location, lots of restaurants nearby. Rooms are good sized and with all amenities. Have stayed here twice and was upgraded both times. Well trained staffs, only drawback is just one restaurant in the hotel, but, presence of plenty of restaurants at walking distance makes up for that. Overall a very good hotel at a reasonable rate.
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Anne N. Couples Vietnam, March 17, 2016
Staff's attitude is not good
3
Staff's attitude not really good.As a five star hotel,it must be better . When I send request to hotel, one staff already confirmed with me but when i showed up at the counter, the receptionist said that they did not receive any request and answer me that no more room to change as my request before.They eventually give me a room with a unhappy face.I just wonder that really a 5 star hotel service which Passenger expect?By the way, staff 's attitude must be considered.I am really disappointed about what I expect when I choose your hotel for my vacation.
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David S. Business travelers United Kingdom, March 4, 2016
Decent Experience
4.7
Simply a good value hotel without being stunning!
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Darryl L. Business travelers Philippines, March 4, 2016
Only location is good

Only location is good
6.3
Only location is good
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Darryl L. Business travelers Philippines, March 4, 2016
Very expensive for a typical service

Very expensive for a typical service
6
Very expensive for a typical service
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Yuh H. Business travelers Singapore, March 2, 2016
Comfortable

Clean, English speaking , good breakfast
8.3
Value for money. But there are many choices out there with the same standard at cheaper rates
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Mui C. Couples Hong Kong, February 16, 2016
Good services and very tidy,clean.
5
Good services
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Thomas N. Business travelers United States of America, January 25, 2016
Expected more...
4
After being at the Pullman in HCM, this experience with a renovated property was ho hum
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Ken F. Business travelers Malaysia, January 14, 2016
An old hotel

excellent staff performance, complimentary minibar, good internet connection
7.7
pleasant, it will be great if the room that I stayed comes with a bathtub.
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