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Pullman Hanoi Hotel

40 Cat Linh Street, Dong Da District, Dong Da District, Hanoi, Vietnam (Show on map)

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Formerly : Pullman Hanoi Hotel – Managed by Accor Group
Pullman Hanoi Hotel Hanoi - Guest Room Pullman Hanoi Hotel Hanoi - Restaurant Pullman Hanoi Hotel Hanoi - Restaurant Pullman Hanoi Hotel Hanoi - Buffet Pullman Hanoi Hotel Hanoi - Interior Pullman Hanoi Hotel Hanoi - Interior Pullman Hanoi Hotel Hanoi - Ballroom Pullman Hanoi Hotel Hanoi - Ballroom Pullman Hanoi Hotel Hanoi - Ballroom Pullman Hanoi Hotel Hanoi - Interior Pullman Hanoi Hotel Hanoi - Swimming Pool Pullman Hanoi Hotel Hanoi - Fitness Room Pullman Hanoi Hotel Hanoi - Swimming Pool Pullman Hanoi Hotel Hanoi - Interior Pullman Hanoi Hotel Hanoi - Pub/Lounge Pullman Hanoi Hotel Hanoi - Spa
Pullman Hanoi Hotel Hanoi - Spa Pullman Hanoi Hotel Hanoi - Ballroom Pullman Hanoi Hotel Hanoi - Meeting Room Pullman Hanoi Hotel Hanoi - Ballroom Pullman Hanoi Hotel Hanoi - Ballroom Pullman Hanoi Hotel Hanoi - Guest Room Pullman Hanoi Hotel Hanoi - Guest Room Pullman Hanoi Hotel Hanoi - Guest Room Pullman Hanoi Hotel Hanoi - Buffet Pullman Hanoi Hotel Hanoi - Pub/Lounge Pullman Hanoi Hotel Hanoi - Pub/Lounge Pullman Hanoi Hotel Hanoi - Entrance
Area: Dong Da District Number of Rooms: 242
Free Wi-Fi

Recent customer reviews

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Fantastic

8.5

based on
8 reviews

Value for Money
8.5
Location
8.0
Staff Performance
9.0
Hotel Condition/Cleanliness
8.2
Room Comfort/Standard
8.8
Food/Dining
8.2
Groups (8)
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Cora S. Groups Singapore, March 8, 2015
Short stay

Cleanliness
8.3
We had a one night stay at Pullman Hanoi Hotel just before our Halong Bay tour. We chose the hotel as it was within walking distance to the One Pillar Pagoda and Ho Chi Minh Museum. However, aside from this advantage, there were simply nothing much near its vicinity. There were hardly food or shopping. We had our lunch at the hotel restaurant and ordered from the ala carte menu. We were appalled when we were told that iced/warm water is not complimentary if we chose to order from the ala carte menu regardless the number of dishes ordered.
Mary C. Groups Australia, April 28, 2013
The hotel is a very nice 5 star hotel

Great breakfast and dinners, good interior decor, spacious restaurant
7.3
We quite enjoyed our stay at Pullman. Staff in the restaurant and reception are very helpful and friendly. We met very good attentive staff went out of the way to help us. Great restaurant area with excellent seating. We had few issues though, which we discussed with reception already. The towels given to us, supposed to be fresh on our 2nd day smelt like urine. We tried to explain this to reception staff, I hope they understood our issue, as it was hard to explain to them about it. Later a polite room service staff member brought us new towels, when we were about to check out. Not sure how this happened, no one explained this to us. That put us off and not trusting the cleanliness of linen. We also had a staff member from linen service knocking on our door and when we asked why she did not know what to say, after talking with sign language she did not want to explain and wanted to leave. I had to invite her into room and ask her to show what she wanted to do. She went towards the closet and showed the laundry bag, she has come to collect for laundering. I do understand that we were in a non english speaking country, but for an international 5 Star hotel the staff should know to say the key word LAUNDRY when the main task is to collect laundry. Food for thought for the management of the hotel for improvement.
Takumi T. Groups Japan, March 30, 2013
Clean

clean and big
10
Quynh H. Groups Vietnam, May 12, 2012
Comfort stay

nice place, good staffs and good food
9.7
just resting after the meeting and feel recovered
Minoru M. Groups Japan, August 12, 2014
ハロン湾クルーズの前後宿泊

スタッフの対応、タクシーで市内まですぐ出られる、近くに美味しいバインミー屋さんがある
8
ハロン湾クルーズの前後で宿泊しました。 綺麗なホテルで、スタッフの対応もよく笑顔が素敵でした。
Minoru M. Groups Japan, August 10, 2014
綺麗なホテル

綺麗でスタッフの対応がよかった。また近くに美味しいバインミー屋さんがあった。
8
ハロン湾クルーズの為、旅行の前後でハノイ市内のプルマンホテルに宿泊しました。 スタッフの人も笑顔でサービスもよく快適に過ごせました。 ホテルの反対側に昔ながらの朝市?があり、その通りの奥まで行くと美味しいバインミー屋さんがありました。
Thi L. Groups Vietnam, April 18, 2014
Tốt, hài lòng

Phòng sạch sẽ, nhân viên chu đáo, vị trí trung tâm
8
Tôi hài lòng khi chọn khách sạn này, lần sau tới Hà Nội tôi sẽ tiếp tục ở đây.
Quynh A. Groups Vietnam, March 10, 2013
Tốt hơn hẳn khi còn là Horison

giá phòng hợp lý, bữa sáng tốt
8.3
tôi từng ở KS này khi còn là Horison. khi biến thành Pullman, tôi thấy KS được làm mới lại, đẹp và sang hẳn lên. Nhân viên lễ tân có vẻ bận rộn nên không có thời gian tư vấn kỹ càng. Tôi quan tâm đến chuyện mua thẻ ưu đãi nhưng khi vào trang web để xem thì hướng dẫn chưa được rõ ràng lắm.
 

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