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Pullman Hanoi Hotel

40 Cat Linh Street, Dong Da District, Dong Da District - Temple of Literature, Hanoi, Vietnam (Show on map)

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Formerly : Pullman Hanoi Hotel – Managed by Accor Group
Pullman Hanoi Hotel Hanoi - Entrance Pullman Hanoi Hotel Hanoi - Lobby Pullman Hanoi Hotel Hanoi - Lobby Pullman Hanoi Hotel Hanoi - Recreational Facilities Pullman Hanoi Hotel Hanoi - Meeting Room Pullman Hanoi Hotel Hanoi - Guest Room Pullman Hanoi Hotel Hanoi - Restaurant Pullman Hanoi Hotel Hanoi - Guest Room Pullman Hanoi Hotel Hanoi - Guest Room Pullman Hanoi Hotel Hanoi - Executive Lounge Pullman Hanoi Hotel Hanoi - Interior Pullman Hanoi Hotel Hanoi - Guest Room Pullman Hanoi Hotel Hanoi - Exterior Pullman Hanoi Hotel Hanoi - Guest Room Pullman Hanoi Hotel Hanoi - Guest Room Pullman Hanoi Hotel Hanoi - Meeting Room
Pullman Hanoi Hotel Hanoi - Guest Room Pullman Hanoi Hotel Hanoi - Guest Room Pullman Hanoi Hotel Hanoi - Executive Lounge Pullman Hanoi Hotel Hanoi - Interior Pullman Hanoi Hotel Hanoi - Guest Room Pullman Hanoi Hotel Hanoi - Meeting Room Pullman Hanoi Hotel Hanoi - Exterior Pullman Hanoi Hotel Hanoi - Restaurant Pullman Hanoi Hotel Hanoi - Guest Room Pullman Hanoi Hotel Hanoi - Guest Room Pullman Hanoi Hotel Hanoi - Fitness Room Pullman Hanoi Hotel Hanoi - Restaurant
Area: Dong Da District - Temple of Literature Number of Rooms: 242
Free Wi-Fi

Recent customer reviews

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Fantastic

8.4

based on
4 reviews

Value for Money
8.5
Location
8.5
Staff Performance
8.0
Hotel Condition/Cleanliness
7.5
Room Comfort/Standard
8.5
Food/Dining
9.5
Groups (4)
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Mary C. Groups Australia, April 28, 2013
The hotel is a very nice 5 star hotel

Great breakfast and dinners, good interior decor, spacious restaurant
7.3
We quite enjoyed our stay at Pullman. Staff in the restaurant and reception are very helpful and friendly. We met very good attentive staff went out of the way to help us. Great restaurant area with excellent seating. We had few issues though, which we discussed with reception already. The towels given to us, supposed to be fresh on our 2nd day smelt like urine. We tried to explain this to reception staff, I hope they understood our issue, as it was hard to explain to them about it. Later a polite room service staff member brought us new towels, when we were about to check out. Not sure how this happened, no one explained this to us. That put us off and not trusting the cleanliness of linen. We also had a staff member from linen service knocking on our door and when we asked why she did not know what to say, after talking with sign language she did not want to explain and wanted to leave. I had to invite her into room and ask her to show what she wanted to do. She went towards the closet and showed the laundry bag, she has come to collect for laundering. I do understand that we were in a non english speaking country, but for an international 5 Star hotel the staff should know to say the key word LAUNDRY when the main task is to collect laundry. Food for thought for the management of the hotel for improvement.
Takumi T. Groups Japan, March 30, 2013
Clean

clean and big
10
Thi L. Groups Vietnam, April 18, 2014
Tốt, hài lòng

Phòng sạch sẽ, nhân viên chu đáo, vị trí trung tâm
8
Tôi hài lòng khi chọn khách sạn này, lần sau tới Hà Nội tôi sẽ tiếp tục ở đây.
Quynh A. Groups Vietnam, March 10, 2013
Tốt hơn hẳn khi còn là Horison

giá phòng hợp lý, bữa sáng tốt
8.3
tôi từng ở KS này khi còn là Horison. khi biến thành Pullman, tôi thấy KS được làm mới lại, đẹp và sang hẳn lên. Nhân viên lễ tân có vẻ bận rộn nên không có thời gian tư vấn kỹ càng. Tôi quan tâm đến chuyện mua thẻ ưu đãi nhưng khi vào trang web để xem thì hướng dẫn chưa được rõ ràng lắm.
 

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Pullman Hanoi Hotel HanoiPullman Hanoi Hotel Hanoi - EntrancePullman Hanoi Hotel Hanoi - LobbyPullman Hanoi Hotel Hanoi - LobbyPullman Hanoi Hotel Hanoi - Recreational FacilitiesPullman Hanoi Hotel Hanoi - Meeting RoomPullman Hanoi Hotel Hanoi - Guest RoomPullman Hanoi Hotel Hanoi - RestaurantPullman Hanoi Hotel Hanoi - Guest RoomPullman Hanoi Hotel Hanoi - Guest RoomPullman Hanoi Hotel Hanoi - Executive LoungePullman Hanoi Hotel Hanoi - InteriorPullman Hanoi Hotel Hanoi - Guest RoomPullman Hanoi Hotel Hanoi - ExteriorPullman Hanoi Hotel Hanoi - Guest RoomPullman Hanoi Hotel Hanoi - Guest RoomPullman Hanoi Hotel Hanoi - Meeting RoomPullman Hanoi Hotel Hanoi - Guest RoomPullman Hanoi Hotel Hanoi - Guest RoomPullman Hanoi Hotel Hanoi - Executive LoungePullman Hanoi Hotel Hanoi - InteriorPullman Hanoi Hotel Hanoi - Guest RoomPullman Hanoi Hotel Hanoi - Meeting RoomPullman Hanoi Hotel Hanoi - ExteriorPullman Hanoi Hotel Hanoi - RestaurantPullman Hanoi Hotel Hanoi - Guest RoomPullman Hanoi Hotel Hanoi - Guest RoomPullman Hanoi Hotel Hanoi - Fitness RoomPullman Hanoi Hotel Hanoi - RestaurantPullman Hanoi Hotel Hanoi - Food and BeveragesPullman Hanoi Hotel Hanoi - Guest RoomPullman Hanoi Hotel Hanoi - Food and BeveragesPullman Hanoi Hotel Hanoi - Meeting RoomPullman Hanoi Hotel Hanoi - Guest RoomPullman Hanoi Hotel Hanoi - Guest RoomPullman Hanoi Hotel Hanoi - Meeting RoomPullman Hanoi Hotel Hanoi - Fitness RoomPullman Hanoi Hotel Hanoi - Guest RoomPullman Hanoi Hotel Hanoi - Guest RoomPullman Hanoi Hotel Hanoi - Guest RoomPullman Hanoi Hotel Hanoi - Guest RoomPullman Hanoi Hotel Hanoi - ExteriorPullman Hanoi Hotel Hanoi - RestaurantPullman Hanoi Hotel Hanoi - RestaurantPullman Hanoi Hotel Hanoi - InteriorPullman Hanoi Hotel Hanoi - Guest Room


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