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Pullman Kuala Lumpur City Centre Hotel and Residences Hotel

No 4 Jalan Conlay, Bukit Bintang, Kuala Lumpur, Malaysia 50450

Recent customer reviews

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Excellent

8.1

based on
3849 reviews

2976 reviews in English

Value for Money
7.9
Location
8.8
Staff Performance
8.2
Hotel Condition/Cleanliness
8.4
Room Comfort/Standard
8.2
Food/Dining
7.5
All reviews (3849)
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Chua S. Families with young children Malaysia, July 19, 2015
More to improve

Food. Location
6.7
Overall not bad. The Room interior design is rather old... A "face-lift" would be great...
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Tan L. Families with young children Malaysia, July 18, 2015
GOOD LOCATION

LOCATION
6
JUST OK. I THINK IS OVERRATED AS 5 STAR , JUST 4 STAR.
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Surendaran S. Couples Malaysia, July 18, 2015
One night at Prince hotel

Excellent location. nice bathroom. Large window.
6.7
Checking in was awful, I had to wait for almost 20 minutes. Although there was 2 staffs for 4 customers. Hotel seems old. Should improve with the room air conditioning, the controller knob looks primitive. Overall, room is comfortable. And bathroom was the highlight, it's large.
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Chee T. Solo travelers Malaysia, July 18, 2015
Old hotel needed a renovation

Location, Location & Location
7
Located in the middle of the golden triangle in Kuala Lumpur City centre, 5 mins walk to Pavillion Mall and 10 mins to KLCC, the geographical location of the hotel made it the most popular hotel in town but.... The hotel is old, furniture & equipment in the hotel is tired and some of them are not working properly. Poor internet connection and don't ever mention the speed. With a room that charged with a 5 stars hotel rate, there is no tooth paste & tooth brush, comb, soap provided in the room, you will need to have them prepared for yourself before you check in. Nothing in the mini bar but just 2 bottle of mineral water charged at RM25.00 where you can get it for RM1.90 in a seven-eleventh store. Ordered room service for my supper and it took them 1 hour & 45 minutes to reach me and some more the order was wrongly cooked, I guess their waitress doesn't know how to differentiate between "poached" & "deep fried" Hainan Chicken Rice and Ordered a glass of Watermelon juice at RM30.00 but end up sending me a glass of green apple juice. The room rate is breakfast included and this is the funny part. As a professional myself in the hotel food and beverage industry, it is very important not to mix up on the use of pot for coffee and tea. The restaurant had used the pot that previously used for coffee to serve tea, therefore all the tea are taste like coffee. Their baked bean is sweet, and their half boiled eggs are fully cooked and hard like a rock. I would give this hotel a 3 stars base on the service provided and 1 star for their location. It need to be upgrade and of course the food quality needed to be improve.
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Lim S. Families with young children Malaysia, July 18, 2015
Comfortable and clean

Hotel room is clean and comfortable, location near shopping and restaurants, and staff is nice and polite
7.3
Feel great and my families likes the hotel location and room. For our next trip again to Kuala Lumpur sure will choose this hotel again.
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Yohanna H. Families with older children Indonesia, July 18, 2015
Closed to Pavillion - Easy Access

Location - Location - Location
7.3
Nice Place to stay
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Erny R. Families with older children Indonesia, July 18, 2015
Perfect traveling at bukit bintang

God location, large room space, good food menu
8.7
Nice , enjoy the hospitality of service from hotel, perhaps Prince require a renovation to upgrade the comfort ability of guest staying in hotel.
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Kienchoon C. Groups Malaysia, July 18, 2015
Well-maintained Hotel At A Perfect Location

Location, Cleanliness, Good Service From Hotel Staff
9.3
Stayed for a night for a weekend road trip to KL and car park is provided at free of charge for hotel guest. Hotel staff was really helpful in providing room service request. Although the hotel had been in KL for quite many years but it's well-maintained. Best of all, the location of the hotel is perfect, walkable to the main attraction at the golden triangle. The room rate was reasonable to the good stay we had.
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See H. Couples Malaysia, July 17, 2015
good

good
6.7
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Bevaola K. Families with young children Indonesia, July 17, 2015
Wonderful hotel.the kids love it so much.

Comfort, clean and strategic
10
We enjoy so much.
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Pullman Kuala Lumpur City Centre Hotel and Residences Hotel Kuala LumpurPullman Kuala Lumpur City Centre Hotel and Residences Hotel Kuala Lumpur - Fitness RoomPullman Kuala Lumpur City Centre Hotel and Residences Hotel Kuala Lumpur - InteriorPullman Kuala Lumpur City Centre Hotel and Residences Hotel Kuala Lumpur - InteriorPullman Kuala Lumpur City Centre Hotel and Residences Hotel Kuala Lumpur - Guest RoomPullman Kuala Lumpur City Centre Hotel and Residences Hotel Kuala Lumpur - Guest RoomPullman Kuala Lumpur City Centre Hotel and Residences Hotel Kuala Lumpur - InteriorPullman Kuala Lumpur City Centre Hotel and Residences Hotel Kuala Lumpur - InteriorPullman Kuala Lumpur City Centre Hotel and Residences Hotel Kuala Lumpur - Meeting RoomPullman Kuala Lumpur City Centre Hotel and Residences Hotel Kuala Lumpur - Meeting RoomPullman Kuala Lumpur City Centre Hotel and Residences Hotel Kuala Lumpur - BallroomPullman Kuala Lumpur City Centre Hotel and Residences Hotel Kuala Lumpur - LobbyPullman Kuala Lumpur City Centre Hotel and Residences Hotel Kuala Lumpur - BallroomPullman Kuala Lumpur City Centre Hotel and Residences Hotel Kuala Lumpur - Meeting RoomPullman Kuala Lumpur City Centre Hotel and Residences Hotel Kuala Lumpur - Swimming PoolPullman Kuala Lumpur City Centre Hotel and Residences Hotel Kuala Lumpur - ReceptionPullman Kuala Lumpur City Centre Hotel and Residences Hotel Kuala Lumpur - ExteriorPullman Kuala Lumpur City Centre Hotel and Residences Hotel Kuala Lumpur - Food and BeveragesPullman Kuala Lumpur City Centre Hotel and Residences Hotel Kuala Lumpur - RestaurantPullman Kuala Lumpur City Centre Hotel and Residences Hotel Kuala Lumpur - RestaurantPullman Kuala Lumpur City Centre Hotel and Residences Hotel Kuala Lumpur - Pub/LoungePullman Kuala Lumpur City Centre Hotel and Residences Hotel Kuala Lumpur - Superior RoomPullman Kuala Lumpur City Centre Hotel and Residences Hotel Kuala Lumpur - Deluxe ExecutivePullman Kuala Lumpur City Centre Hotel and Residences Hotel Kuala Lumpur - Junior SuitePullman Kuala Lumpur City Centre Hotel and Residences Hotel Kuala Lumpur - 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Hotel LobbyPullman Kuala Lumpur City Centre Hotel and Residences Hotel Kuala Lumpur - Hotel LobbyPullman Kuala Lumpur City Centre Hotel and Residences Hotel Kuala Lumpur - ConciergePullman Kuala Lumpur City Centre Hotel and Residences Hotel Kuala Lumpur - Business CenterPullman Kuala Lumpur City Centre Hotel and Residences Hotel Kuala Lumpur - Eccucino RestaurantPullman Kuala Lumpur City Centre Hotel and Residences Hotel Kuala Lumpur - Enju Japanese RestaurantPullman Kuala Lumpur City Centre Hotel and Residences Hotel Kuala Lumpur - Tai Zi Heen Chinese RestaurantPullman Kuala Lumpur City Centre Hotel and Residences Hotel Kuala Lumpur - Tai Zi Heen Chinese Private RoomPullman Kuala Lumpur City Centre Hotel and Residences Hotel Kuala Lumpur - Terrace Poolside Bar & GrillPullman Kuala Lumpur City Centre Hotel and Residences Hotel Kuala Lumpur - LoungePullman Kuala Lumpur City Centre Hotel and Residences Hotel Kuala Lumpur - Premier Executive LoungePullman Kuala Lumpur City Centre Hotel and Residences Hotel Kuala Lumpur - Kid’s ClubPullman Kuala Lumpur City Centre Hotel and Residences Hotel Kuala Lumpur - Swimming PoolPullman Kuala Lumpur City Centre Hotel and Residences Hotel Kuala Lumpur - Fitness Center Pullman Kuala Lumpur City Centre Hotel and Residences Hotel Kuala Lumpur - Fitness Center Pullman Kuala Lumpur City Centre Hotel and Residences Hotel Kuala Lumpur - Sompoton SpaPullman Kuala Lumpur City Centre Hotel and Residences Hotel Kuala Lumpur - Mezzanine Bar & LoungePullman Kuala Lumpur City Centre Hotel and Residences Hotel Kuala Lumpur - Banquet Dorm SetPullman Kuala Lumpur City Centre Hotel and Residences Hotel Kuala Lumpur - Banquet Chinese Table SetupPullman Kuala Lumpur City Centre Hotel and Residences Hotel Kuala Lumpur - FoyerPullman Kuala Lumpur City Centre Hotel and Residences Hotel Kuala Lumpur - Grand BallroomPullman Kuala Lumpur City Centre Hotel and Residences Hotel Kuala Lumpur - U-Shaped Set upPullman Kuala Lumpur City Centre Hotel and Residences Hotel Kuala Lumpur - Theatre Set-upPullman Kuala Lumpur City Centre Hotel and Residences Hotel Kuala Lumpur - Banquet Tropical Garden Set upPullman Kuala Lumpur City Centre Hotel and Residences Hotel Kuala Lumpur - SuitePullman Kuala Lumpur City Centre Hotel and Residences Hotel Kuala Lumpur - 2 Bedroom DeluxePullman Kuala Lumpur City Centre Hotel and Residences Hotel Kuala Lumpur - 2plus1 Bedroom DeluxePullman Kuala Lumpur City Centre Hotel and Residences Hotel Kuala Lumpur - Pub/LoungePullman Kuala Lumpur City Centre Hotel and Residences Hotel Kuala Lumpur - 2plus1 Bedroom DeluxePullman Kuala Lumpur City Centre Hotel and Residences Hotel Kuala Lumpur - Night view of hotel Pullman Kuala Lumpur City Centre Hotel and Residences Hotel Kuala Lumpur - Executive RoomPullman Kuala Lumpur City Centre Hotel and Residences Hotel Kuala Lumpur - Superior Room


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