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Pullman Kuala Lumpur City Centre Hotel and Residences Hotel

No 4 Jalan Conlay, Bukit Bintang, Kuala Lumpur, Malaysia 50450 - Show map

Excellent 8.1
Based on 3996 reviews

Recent customer comments

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based on 3996 reviews
  • Cleanliness 8.3
  • Facilities 7.8
  • Location 8.8
  • Room Comfort/Standard 8.2
  • Service 8.2
  • Value for money 7.9
  • Food/Dining 7.5
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Norazry Z. from Malaysia
Families with young children
Stayed 3 nights in June 2014
Great hotel
cleanliness, comfort and environment.
Reviewed September 19, 2014

Chooi A. from Malaysia
Stayed one night in July 2014
Overrated five stars hotel
1)The location wise is considered ideal. 2)The hotel is big. 3) The hotel looks nice.
I could say I had a hard time when I walked in to book a room at Prince Hotel, the receptionist on duty was a trainee who was rude, not helpful and impolite. The concierge that we had called for more than 20 mins to help us carry the luggage to check out didn't even bother to come and when they saw us walking down the lobby with few luggages they not even passed us a trolley and offer to help us to carry the luggage into the car when they saw me a girl was carrying the luggages into the car. Impressively bad service I've ever encountered.
Reviewed September 19, 2014

Tay T. from Singapore
Stayed one night in September 2014
Great Stay at Prince Hotel
Cleanliness, great staff and value for money.
Reviewed September 18, 2014

Teng O. from Malaysia
Stayed one night in September 2014
Fully satisfied
Location. Food. Cleanliness
Reviewed September 17, 2014

sami A. from Saudi Arabia
Families with older children
Stayed 3 nights in August 2014
city center
clean ,quite , no net
no net
Reviewed September 16, 2014

Moonkyu P. from South Korea
Business travelers
Stayed 2 nights in December 2013
Best in town
Fast Service. Kind staffs. Good location
Really convenient to enjoy KL. Close to metro and shopping center.
Reviewed September 15, 2014

Hayati R. from Singapore
Stayed 3 nights in September 2014
prince hotel
Very bad experience.Room air-con not working. Change room still air-con not working also.
Reviewed September 15, 2014

NADARAJAN J. from Australia
Solo travelers
Stayed 3 nights in September 2014
A comfortable and relaxing holiday
Staff.Food choices. Location
Generally a very comfortable stay.the atmosphere was great.the staff were pleasant and diligent.Food was great but i have my reservations about certain food and their taste.the room facilities were great but did notice some changes in the advertisment of the room and the actual outlay of furnishings as depicted by Agoda.I did go on about the the cost of the internet but I was greatly surprised that the Concorde Hotel wanted to charge $24 for Internet use for 1/2 hour.To sum it up it was great Hotel to stay.
Reviewed September 12, 2014

Delwar H. from Bangladesh
Families with young children
Stayed 2 nights in September 2014
Comfortable Hotel
Dining, location and the environment
Reviewed September 11, 2014

Saniboey I. from Malaysia
Solo travelers
Stayed one night in September 2014
This is one of the WORST hotel in the heart of KL
As i mentioned, this is one of the worst hotel in the heart of Kuala Lumpur that i have been to. I arrived in my my car and i was told to check in first and then go back to my car and find a parking spot. Seriously, what kind of treatment is this? And it took me a "nice" half hour to check in as the front desk officers are mostly traines.
Reviewed September 11, 2014