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Pullman Kuala Lumpur City Centre Hotel and Residences Hotel

No 4 Jalan Conlay, Bukit Bintang, Kuala Lumpur, Malaysia 50450 (Show on map)

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Formerly : Prince Hotel and Residence Kuala Lumpur
Pullman Kuala Lumpur City Centre Hotel and Residences Hotel Kuala Lumpur - Fitness Room Pullman Kuala Lumpur City Centre Hotel and Residences Hotel Kuala Lumpur - Interior Pullman Kuala Lumpur City Centre Hotel and Residences Hotel Kuala Lumpur - Interior Pullman Kuala Lumpur City Centre Hotel and Residences Hotel Kuala Lumpur - Guest Room Pullman Kuala Lumpur City Centre Hotel and Residences Hotel Kuala Lumpur - Guest Room Pullman Kuala Lumpur City Centre Hotel and Residences Hotel Kuala Lumpur - Interior Pullman Kuala Lumpur City Centre Hotel and Residences Hotel Kuala Lumpur - Interior Pullman Kuala Lumpur City Centre Hotel and Residences Hotel Kuala Lumpur - Meeting Room Pullman Kuala Lumpur City Centre Hotel and Residences Hotel Kuala Lumpur - Meeting Room Pullman Kuala Lumpur City Centre Hotel and Residences Hotel Kuala Lumpur - Ballroom Pullman Kuala Lumpur City Centre Hotel and Residences Hotel Kuala Lumpur - Lobby Pullman Kuala Lumpur City Centre Hotel and Residences Hotel Kuala Lumpur - Ballroom Pullman Kuala Lumpur City Centre Hotel and Residences Hotel Kuala Lumpur - Meeting Room Pullman Kuala Lumpur City Centre Hotel and Residences Hotel Kuala Lumpur - Swimming Pool Pullman Kuala Lumpur City Centre Hotel and Residences Hotel Kuala Lumpur - Reception Pullman Kuala Lumpur City Centre Hotel and Residences Hotel Kuala Lumpur - Exterior
Pullman Kuala Lumpur City Centre Hotel and Residences Hotel Kuala Lumpur - Food and Beverages Pullman Kuala Lumpur City Centre Hotel and Residences Hotel Kuala Lumpur - Restaurant Pullman Kuala Lumpur City Centre Hotel and Residences Hotel Kuala Lumpur - Restaurant Pullman Kuala Lumpur City Centre Hotel and Residences Hotel Kuala Lumpur - Pub/Lounge Pullman Kuala Lumpur City Centre Hotel and Residences Hotel Kuala Lumpur - Superior Room Pullman Kuala Lumpur City Centre Hotel and Residences Hotel Kuala Lumpur - Deluxe Executive Pullman Kuala Lumpur City Centre Hotel and Residences Hotel Kuala Lumpur - Junior Suite Pullman Kuala Lumpur City Centre Hotel and Residences Hotel Kuala Lumpur - Deluxe Executive Suite Pullman Kuala Lumpur City Centre Hotel and Residences Hotel Kuala Lumpur - 1 Bedroom Superior Pullman Kuala Lumpur City Centre Hotel and Residences Hotel Kuala Lumpur - 2 Bedroom Superior Pullman Kuala Lumpur City Centre Hotel and Residences Hotel Kuala Lumpur - Executive Suite Pullman Kuala Lumpur City Centre Hotel and Residences Hotel Kuala Lumpur - Executive Suite
Area: Bukit Bintang Number of Rooms: 608

Recent customer reviews

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Very good

7.9

based on
747 reviews

2976 reviews in English

Value for Money
7.6
Location
8.5
Staff Performance
7.8
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
7.8
Food/Dining
7.4
Business travelers (747)
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Cindyanto K. Business travelers Indonesia, February 4, 2016
good hotel and good location

clean, comfy and near mall
8.3
Good
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Kim H. Business travelers Singapore, December 20, 2015
Good Location

Good location
6.7
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Tse I. Business travelers Malaysia, December 20, 2015
Lousy service and accommodation

Location location and location
3.7
1. Breakfast ordered to room is low standard. Good was cold when sent to room. Service level of staff was low grade. 2. Check in took very long For a 5 star hotel. When occupancy was medium 70% 3. Facilities was too old. Example. TV blue not functioning well. Aircon ventilation was bad. 4. I will definitely not recommend any of my friends to this hotel.
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Lo S. Business travelers Malaysia, December 17, 2015
Good for relaxation and deep sleep.

The bed & pillow
8.3
It was indeed simple decoration and the thing i love the most was the bed & pillow. Toilet is cool, huge. Comfortable for business travel.
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Billion C. Business travelers Malaysia, December 16, 2015
Room is okay

The lobby is stunning, ballroom is functional and the staff is friendly
8
The stay was okay because I believe Pullman took over Prince hotel so the room condition is quiet old everything still functional. The card system for the lift was very irritating, I understand its for the security purpose but its very troublesome at the same time because the scanner wasn't really sensitive so you might need to keep trying until the green light is on.
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Ying F. Business travelers Malaysia, December 13, 2015
Very poor quality wifi

mattress, room, view
6.7
we are pleased with the room and the mattress and the view with KLCC however, the quality of wifi is very poor and not fir for a hotel that rated as 5 star
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Neil G. Business travelers United Kingdom, December 12, 2015
Old hotel... new name.

Close to the centre of town and the Pavilion Centre. Helpful staff. Nice pool.
8.3
The hotel is very comfortable in terms of the facilities, room and fittings and my stay was largely good. You need to be aware, there is currently a building site on either side and another starting shortly opposite, which can create some noise/mess outside and makes the street somewhat chaotic with cement mixers and trucks queering to deliver concrete. My biggest issue was air con... it was not good... either on or off; the thermostat seemed to have no effect, so you either froze or fried. The beds had the deepest mattress toppers I have ever experienced with about 100mm of very soft down between you and the mattress, which although sounds good was actually too much... so that got removed. The quilt was also very thick and could have kept a visiting reptile warm, so again I removed it and used only the cotton quilt cover. After that, it was all pretty good. Finally, the hotel has only recently joined the Pullman chain, so most people still know it as the Prince('s) Hotel, so make sure you also have the road name for the cab driver.
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Hans C. Business travelers Australia, December 10, 2015
less than expected

location, concierge and value for money
8
Generaly was good experience, except when receptionist service is needed on check in/out or problem with swipe card then the waiting game begin. Had a problem with toilet plumbing, and plumber was sent over to fixed the issue but there are no housekeeping service to following to clean up the mess, we were left to used the so not pleasent toilet.
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James L. Business travelers Malaysia, December 10, 2015
Not bad

Receptionist service very good and comfortable
6.7
So far so good
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Daniel L. Business travelers Malaysia, December 6, 2015
The hotel needs refurbishment.

Shower, shower, shower.
7.7
For the service and comfort of the room, it should not cost more than RM 200.00 without breakfast.
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Pullman Kuala Lumpur City Centre Hotel and Residences Hotel Kuala LumpurPullman Kuala Lumpur City Centre Hotel and Residences Hotel Kuala Lumpur - Fitness RoomPullman Kuala Lumpur City Centre Hotel and Residences Hotel Kuala Lumpur - InteriorPullman Kuala Lumpur City Centre Hotel and Residences Hotel Kuala Lumpur - InteriorPullman Kuala Lumpur City Centre Hotel and Residences Hotel Kuala Lumpur - Guest RoomPullman Kuala Lumpur City Centre Hotel and Residences Hotel Kuala Lumpur - Guest RoomPullman Kuala Lumpur City Centre Hotel and Residences Hotel Kuala Lumpur - InteriorPullman Kuala Lumpur City Centre Hotel and Residences Hotel Kuala Lumpur - InteriorPullman Kuala Lumpur City Centre Hotel and Residences Hotel Kuala Lumpur - Meeting RoomPullman Kuala Lumpur City Centre Hotel and Residences Hotel Kuala Lumpur - Meeting RoomPullman Kuala Lumpur City Centre Hotel and Residences Hotel Kuala Lumpur - BallroomPullman Kuala Lumpur City Centre Hotel and Residences Hotel Kuala Lumpur - LobbyPullman Kuala Lumpur City Centre Hotel and Residences Hotel Kuala Lumpur - 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