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Customers like this hotel for:
    Area recommended for:
  • shopping
  • culture
  • sightseeing
    Distance to airport:
  • Kuching International Airport (7.9 Km)
    Customer comments:
  • "Central location", "Modern and new hotel", "Professional staff"
    Top nearby attractions:
  • Hawker Centre (0.1 Km / 2 min walk)
  • Chinese Food Hawker Stalls (0.2 Km / 3 min walk)
  • Cat City (0.2 Km / 3 min walk)
  • Sarawak Plaza (0.2 Km / 3 min walk)

Note: Distances are measured as a straight line.

Pullman Kuching Hotel

1A Jalan Mathies, Kuching City Center, Kuching, Malaysia 93100 (Show on map)

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"1) some staff were polite and genuinely wanted to help, 2)..."

Candice, Malaysia October 04, 2015
Choose your room
October 09, 2015 - October 11, 2015 | 2 nights
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Features of Pullman Kuching Hotel

Hotel Facilities

  • 24-hour front desk
  • 24-hour room service
  • airport transfer
  • ATM/cash machine on site
  • babysitting
  • bar
  • business center
  • coffee shop
  • concierge
  • currency exchange
  • dry cleaning
  • elevator
  • executive floor
  • express check-in/check-out
  • facilities for disabled guests
  • family room
  • laundry service
  • luggage storage
  • meeting facilities
  • newspapers
  • poolside bar
  • restaurant
  • room service
  • safety deposit boxes
  • shops
  • smoking area
  • tours

Sports and Recreation

  • children's playground
  • fitness center
  • hot tub
  • kids club
  • massage
  • outdoor pool
  • pool (kids)
  • sauna
  • spa
  • steamroom


  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park
  • valet parking

Languages Spoken

  • Chinese (Mandarin)
  • English
  • Indonesian
  • Malay

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Hotel Description
Strategically situated in the heart of Kuching Golden Triangle, Pullman Kuching Hotel features a magnificent...see more Strategically situated in the heart of Kuching Golden Triangle, Pullman Kuching Hotel features a magnificent panoramic view of the city. Easily accessible, guests can get to the hotel within 30 minutes from the airport. The contemporary hotel is perfect for business travelers with a large conferencing space as well as innovative facilities and technology. The hotel is surrounded by a wide range of chic restaurants and bars, plus the comforts of a spa. Conveniently located and offering impeccable services and facilities, Pullman Kuching Hotel is a great choice for a stay here.
Hotel Policies
Useful Info
Food, drink and entertainment

Recent customer comments

Filter by Traveler Type
All reviews (2553)

Business travelers (825)

Couples (777)

Solo travelers (267)

Families with young children (339)

Families with older children (150)

Groups (195)

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (2553)
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Diana S. Business travelers
Malaysia, October 09, 2015
Room no nice

Candice H. Business travelers
Malaysia, October 05, 2015
Staff not attentive, messy check-in.

1) some staff were polite and genuinely wanted to help, 2) convenience - located next to small mall, 3) hotel lobby is nice with live performance.
It was a messy check-in experience for me. I went to my room and both my key cards were not working. When I came back down to the lobby the hotel check-in staff revalidated my card and as i was walking towards the lift they decided to give me a different room. It seems there was a problem with the initial room i was given and the hotel staff were not discreet about it. There were also hotel staff stationed at the front upon my arrival but none came to help with my baggages or opened the hotel door. The staff just stood and look as me and my colleagues unloaded our own luggages. There was no offer to carry our luggages to the rooms as well. You really need to train your staff if you want to retain customers. This is not the kind of service expected from a prestige hotel like Pullman. The hotel lights in morning e.g 6.00am - 7.00am should also be kept on especially the corridor to the lift. It is not a very nice experience having to walk in the dark at that hour and waiting for the lift to arrive. Guests should always feel comfortable and at ease. When I ordered lunch at the hotel restaurant, the staff were also not attentive. They were chatting loudly amongst themselves and we had to walk towards them to order our food. Overall, my stay was not a very pleasant an welcoming one.
SIN L. Business travelers
Malaysia, October 05, 2015
A very bad service hotel
I was booking this hotel thru agoda on 3/10/15 until 5/10/15 but the Kuching Airport was close on that day, so i need to cancell my vacation. So, I'm calling for the booking cancellation but there no one entertainment me for the problem. Due to the airport problem its not my fault but the hotel and agoda also cannot do the refund for me. I'm feeling very bad about that.
Mohammad F. Solo travelers
Malaysia, September 30, 2015

Clean comfort people
Anniza R. Couples
Singapore, September 30, 2015
Standard five star

Location, Food and Spacious Room
We could not adjust the aircon temperature. Other than that, the stay was very good experience.
Yong L. Couples
Singapore, September 30, 2015

friendly staffs and taxi service
Good and comfortable.
Malvin H. Business travelers
Singapore, September 30, 2015
Great experience

Location, modern, service
It was great experience; however noticed the housekeeping a bit norm; floor still quite sandy when I entered, and there is no slippers provided. Overall still great.
Sasi K. Business travelers
Malaysia, September 27, 2015
Worth for money

Worth for money, comfortable, friendly staffs
Alan H. Business travelers
Malaysia, October 02, 2015
good hotel

comfortable location good food
great and comfortable
benjy T. Business travelers
Malaysia, September 24, 2015


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