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Pullman Kuching Hotel

1A Jalan Mathies, Kuching City Center, Kuching, Malaysia 93100 (Show on map)

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Area: Kuching City Center Number of Rooms: 389

Recent customer reviews

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Excellent

8.2

based on
2656 reviews

2380 reviews in English

Value for Money
8.0
Location
8.6
Staff Performance
8.3
Hotel Condition/Cleanliness
8.7
Room Comfort/Standard
8.4
Food/Dining
7.4
All reviews (2656)
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Rodney J. Couples Australia, July 3, 2013
Fantastic

Location,friendly staff,clean and modern
9.7
Your stay was fantastic. We upgraded to a suite and it was amazing. Very large and great layout . The room came with benefits such as access to 22 Nd floor for breakfast, free wifi, and afternoon tea and cocktails in the evening. Staff were amazing. A great place and wouldn't hesitate to stay there again.
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Sophia L. Business travelers Malaysia, July 3, 2013
Good location, comfortable room, but bad internet

Location, pool, comfort
9
Just need to improve internet. Good location Attractions are just walking distance Big and comfortable room. Yoga mat and weights in the room for exercise - GOOD!
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Kueh J. Business travelers Malaysia, July 2, 2013
Excelence

Beutiful, New and clean
8.3
Nice, Location near to Kuching Town.
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Abidah B. Families with older children Malaysia, July 2, 2013
Great value for money

Spacious and clean
9.3
Fantastic, with friendly staff. The room is spacious and clean
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Hui L. Groups Singapore, July 1, 2013
Poor service

Poor service but room is clean
6.3
As a frequent traveller I have my fair share of experiencing different service standards and I had quite a few bad service encounters. My stay at Pullman Hotel Kuching tops the list of "worse service". Firstly, when I checked into the hotel I asked for wifi password. They provide free wifi at the lobby area. There are 3 of us and obviously we need 3 wifi password. But we were given only one wifi password as the reception lady puts in " I only have one wifi password left". No initiative to get us another 2 password just a simple "come back tomorrow"! Secondly, it's was raining n we need an umbrella to go out for dinner. Went to the front desk and a guy told us... "no umbrella left, we have run out of umbrellas". Solution given to us was to brave the rain and run to the nearest 7-11 to buy an umbrella!!!! I am entirely stunned that such a big hotel can run out of wifi password and umbrellas!!!
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Ee J. Groups Malaysia, July 1, 2013
Bed is what you need after the long day

Varieties of pillow to best suite you. Spacious bathroom. Quiet
7.3
Highly recommend to business traveler. Comfy bed with varieties of pillows upon request. Spacious bathroom room.
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Ronald G. Couples United Kingdom, July 1, 2013
Clean, Spacious

Location, Room Size, Breakfast
7.3
Ideally located in city centre and within 15 minute drive to the airport. Shopping centre below the hotel with access from hotel lobby area. Very large and clean room although we were given 2 single beds. Walking distance to several bars/restaurants.
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Laxmi M. Solo travelers Malaysia, July 1, 2013
Centrally Located Hotel

Friendly Staff, Near City Centre, Clean Room
8
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Catherine H. Groups France, June 30, 2013
Relaxing stay

Location, spa and nice room
7.3
It was our second time in the hotel and we took the deluxe room which is a bit nicer than the superior room but I don't know if it is worth the money. The amenities for free are really nice (jacuzzi, hamman and sauna), very relaxing after a hard day hiking in bako.
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Rudy N. Couples Netherlands, June 30, 2013
Great hotel for an amazing price, value for money

Cheap, comfortable and large rooms
7.7
Great hotel, looks brand new with friendly staff and for a bargain price. Big for the town it is in but staff makes sure you feel as on of only a few guests. Can be very busy in the weekend, great stay for the room rate they charge.
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