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Pullman Kuching Hotel

1A Jalan Mathies, Kuching City Center, Kuching, Malaysia 93100 (Show on map)

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Area: Kuching City Center Number of Rooms: 389
Free Wi-Fi

Recent customer reviews

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Fantastic

8.3

from 2490 reviews

Value for Money
8.1
Location
8.7
Staff Performance
8.3
Hotel Condition/Cleanliness
8.7
Room Comfort/Standard
8.4
Food/Dining
7.4
All reviews (2490)
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Lee W. Business travelers Malaysia, May 30, 2015
Good hotel in Kuching

Good location, good room, good bed
6
Pullman is always my first choice. But recently noticed that the room conditions is getting poor. Management shall look into this
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Melissa T. Couples Malaysia, May 29, 2015
Unfriendly staff

Clean, Spacious, Big Bathroom!
7
The rooms in general are good, Pullman standard. However, staff was unfriendly and unhelpful. Sent our laundry in for the first night, but did not receive it the second day. When called at 8pm to check on laundry status, the housekeeping just said "We are Close". Next night, asked for a wine opener and waited for two hours - despite few phone calls, they still did not bring up the wine opener. Waitresses in the bar did not have sufficient knowledge to serve customers.
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Stacey W. Business travelers United States of America, May 27, 2015
Everything it should be

Size of the room, decor, cleanliness
9
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Chi H. Business travelers Malaysia, May 27, 2015
Great stay hotel, but still have room to improve

The room is big. Hotel location is at the town center and quiet place
8
Overall was great but still need to improve on the staff hospitality as rated for 5 star hotel. Also the breakfast is not that good taste compare with other 5 star hotel.
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Alan N. Business travelers Malaysia, May 23, 2015
great hotel

location, cosy, location
9.3
good as it is very accessible to a lot of food and night life around the town area. only problem was the hotel lounge was not so interesting as the band was not up to a 5 star standard.
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Gary T. Business travelers Singapore, May 22, 2015
Decent stay

Room service , bed and cleanliness
8.3
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Donna L. Solo travelers Malaysia, May 20, 2015
Convenient and great location

Good location, and clean
7.3
Very happy with the hotel and the service. Good locations!
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Bee K. Couples Malaysia, May 20, 2015
strategic location

strategic location, value for money and clean
7.7
the hotel is located strategically in kuching town - near to the river cruise the room is spacious and clean value for money would recommend friends to stay here
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Lilly J. Families with young children Malaysia, May 19, 2015
not a family friendly

bed, pillow and bathroom
5.3
Staff not friendly, food not as per expectation, internet too slow
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Kwee G. Couples Malaysia, May 16, 2015
a nice 5* hotel

1. location. 2. room is clean and comfortable. 3. All the things in the room are in working conditions.
8.3
I have good experience for my two nights stay. I only use the facilities in the room and breakfast at the restaurant. Check in is fast and helpful staff, the bell boy show us how to use the lift with key card and key card was too sensitive, bell boy tried a few time to access the room. After we went out and we have problem to access to 11 floor in the lift. We go to the receptionist and she prepare new cards cards for us. She even go with us all the way to our room to make sure the new cards are working. A big thumb up for the girl. (i should take down her name). The new cards were working fine for my nights stay. The foods for the breakfast are tasty and many choices. Check out was so fast and suprised me, after I returned the key card and the girl key in the room number in the pc. Less than half a minute she said is ok and all done. (imagine I have to wait 15 mins for them to check the room at Damai Puri hotel) The staff are helpful but most of them are too serious look (another tumb up if they smile a bit)
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Customer Reviews - Pullman Kuching Hotel, Kuching

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