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Pullman Kuching Hotel

1A Jalan Mathies, Kuching City Center, Kuching, Malaysia 93100

Recent customer reviews

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Excellent

8.2

based on
2655 reviews

2379 reviews in English

Value for Money
8.0
Location
8.6
Staff Performance
8.3
Hotel Condition/Cleanliness
8.7
Room Comfort/Standard
8.4
Food/Dining
7.4
All reviews (2655)
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Faridah M. Families with older children Malaysia, September 6, 2015
the cleanliness of the toilet is not up to par.

location, the spaciousness of the room
5.3
fair
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Norehan I. Solo travelers Malaysia, September 4, 2015
Unwind in town

Good breakfast spread, excellent location, fine lobby for maximum comfy.
7
The room was excellent for only the first night. It was not clean n made n replenish as the first day. The house keeping department must look into the matter.
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Soo Y. Business travelers Malaysia, September 4, 2015
Centrally Located

Location, Cleanliness and Standard Room
7
No much comment since is just a business trip. Overall location is ok but connected shopping mall is weird and most of the shop is closing. Top Sport seafood is less than 5 mins walk from hotel.
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Ho S. Couples Singapore, September 3, 2015
A rust water shower

friendly staff, prompt house keeping service
4.7
disappointed with the facilities. Had a shower with dirty water from shower; fused lights that blew after repair n replacement; lift that did not function consistently.
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Sariah B. Groups Malaysia, September 3, 2015
KERAMAHAN

View
4
1. Upon check in on the 31.8.2015 - Come on man, you rated your hotel as 5 star hotel and yet, this is what we got upon arrival? Get a life ! 2. There's no toothbrush, toothpaste - even a 3 star hotel has it (base on experience) 3. Water heater not functioning I definately choose another hotel on my next visit
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Teo E. Business travelers Malaysia, September 3, 2015
Bad experience

spacious, comfortable
6
Bad experience for staying here 3d2n for business trip. The whole hotel water heater is not functioning for 3 days. The carpet was not clean and smelly, went for breakfast and most of the tables they didn't clean up after the guest leave. But room is big and comfortable.
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Nurul O. Families with older children Malaysia, September 2, 2015
Central location, very comfy room

Close to restaurants and the waterfront, very clean and comfy room, friendly and helpful staff
8.3
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Elvy L. Couples Malaysia, September 2, 2015
Clean and comfortable

Newest hotel in kuching, comfortable bed, good location
8
Very comfortable
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Zaty A. Families with older children Malaysia, September 1, 2015
5 star hotel with 2 star staff

Room, Cleanliness and location
5.3
Disappointing. No hot shower during the whole stay. Was not informed prior to check in that there was going to be some maintenance done. And no effort to change room even after matter brought up to front desk. Staff was unfriendly. At least the staff that was around at that time were not helpful enough. obvious biased treatment between local patrons & foreigners. Should really train staff on hospitality. Will not return here.
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Denis T. Families with young children Malaysia, August 31, 2015
Centrally Located Hotel

Location, clean room and no smell
7.3
It was ok. Pretty SOP
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