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Pullman Kuching Hotel

1A Jalan Mathies, Kuching City Center, Kuching, Malaysia 93100 (Show on map)

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Area: Kuching City Center Number of Rooms: 389
Free Wi-Fi

Recent customer reviews

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Fantastic

8.3

from 2435 reviews

Value for Money
8.1
Location
8.7
Staff Performance
8.4
Hotel Condition/Cleanliness
8.8
Room Comfort/Standard
8.4
Food/Dining
7.4
All reviews (2435)
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Felicia V. Families with young children Indonesia, July 20, 2015
Clean,comfy,very nice staff,bad wifi at superior

Staff,clean,location near hills mall
8
It was very nice,the staff so helpful,but a wifi is bad at superior room. deluxe room is very nice,good wifi and nice spot for the bathroom. but please,don't serve bad fruit at guest room. we will pretty sure coming back at pullman when we go to kuching again.
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Poi C. Families with young children Malaysia, July 19, 2015
best of the best

best of the best
10
best of the best
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Daphannie U. Solo travelers Malaysia, July 19, 2015
Daphannie stay in pullman kch

Swimming pool, foods and location
9
I really enjoy the foods
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Ashish M. Groups United Kingdom, July 18, 2015
Good but not quite 5 stars

Spa; breakfast buffet; happy hour deals
7.7
The Pullman lacks the service expects of a five star hotel; no doormen to take baggage to room, 4 phone calls and 4 hours for the room to be cleaned; 10 phone calls to the reception without answer to ask about times of breakfast. The pool and spa is very good, though, the jacuzzi was cold and would not be fixed by the staff over 3 days we stayed in the hotel. During the 4 hrs 'happy hour', beers are 50% off which was great! All in all, there are some great facilities in the Pullman - huge choice for breakfast buffet, nice pool, clean rooms - but the service was lacking and disappointing.
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Angie L. Business travelers Malaysia, July 13, 2015
Thin walls,dirty sofa. Smelly plastic shower cap

1. Location near where I am suppose to have a meeting at; 2. Quiet big bright lobby and need keycard to access the lift.
6.3
The wall is sooooo thin that I can hear all sorts of noises from next door. The room is so cheap looking - marbles look-alike tiles (note not marbles), shower cap that gives your hair heavy plastic smell. Yuck! The staff are all very pleasant, though.
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Douglas H. Solo travelers United Kingdom, July 13, 2015
Pullman Kuching

The hotel oozed class, the facilities were excellent, and the staff could not have made you feel more welcome.
8.3
Absolutely brilliant!
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Alan N. Business travelers Malaysia, July 13, 2015
Bad experience

food location local
6
terrible!!! Move into a room and found that the toilet was not clean. Complained and it took them 15 mins to arrive. They changed me to a deluxe room to compensate but this should never happen to a 5 star hotel. Totally a nightmare!!!!
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Lee F. Business travelers Malaysia, July 12, 2015
Excellent location

Location, Ambience and Staff
9.3
Excellent! Our room was clean, the buffet spread sumptious and the band at the lounge area at night entertaining. It was easy to travel around from there. Good value for money also.
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Jacobus Z. Couples Netherlands, July 12, 2015
5 Star delivery

Location, Roomquality and Facilities
7.3
We had a weekend at the hotel and it has a great location with easy access to the city centre. The rooms are very comfortable with good amenities, the hotel offers a very good pool and a well equipped gym.
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Ng T. Couples Singapore, July 12, 2015
Pullman Kuching hotel review

Location, price, room size
7
The room is clean and comfortable. However for the size of the room, it seem pretty bare. Hotel staffs are friendly but service standard can be improved. The daily breakfast spread is good with sufficient variety to select from.
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Customer Reviews - Pullman Kuching Hotel, Kuching

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