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Pullman Kuching Hotel

1A Jalan Mathies, Kuching City Center, Kuching, Malaysia 93100 (Show on map)

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Area: Kuching City Center Number of Rooms: 389

Recent customer reviews

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Fantastic

8.3

from 2507 reviews

Value for Money
8.1
Location
8.7
Staff Performance
8.3
Hotel Condition/Cleanliness
8.7
Room Comfort/Standard
8.4
Food/Dining
7.4
All reviews (2507)
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Carolyn L. Business travelers Malaysia, December 27, 2014
Centrally located hotel

convenient, clean and comfortable room
5.3
The room is very clean and comfortable. but the staff performance is one of the worst that you can expect a hotel that brand themselves 5 stars! their service is nothing close to 2 stars hotel. the breakfast is HORRIBLE. no choice, and does not taste nice at all. so please do not try the Sarawak Laksa NEITHER the Kolo Mee at the noodles bar. Basically the choice for a 5 stars hotel breakfast, is 1 quarter that you would expect from a 5 stars hotel. So, if you have a choice, then do not book in the room package with breakfast! eat out in Kuching!
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Keh H. Families with young children Malaysia, December 26, 2014
Disappointed

Location
5
Poor management staff, longer then expected check in time and empty promise for my request. Poor handling for food during breakfast time, fly on the display food, wet floor in the food serving area and super dirty window when see thru from inside toward outside view.
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Bee S. Families with young children Malaysia, December 25, 2014
Unexpected Service

Standard, cleanliness and good location
5.3
As we are Chinese business people, we are quite religious in certain areas and that's why we did request some inquiries on not to provide room which stated no.4 and do not provide corner type of room. However, the staff mentioned I do not request on these matters which made us not really satisfied with these issues. Thank you. I hope this matter can be overcome.
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Bee S. Families with young children Malaysia, December 25, 2014
Unexpected Service

Standard, cleanliness and good location
5
As we are Chinese business people, we are quite religious in certain areas and that's why we did request some inquiries on not to provide room which stated no.4 and do not provide corner type of room. However, the staff mentioned I do not request on these matters which made us not really satisfied with these issues. Thank you. I hope this matter can be overcome.
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Ah B. Couples Malaysia, December 22, 2014
awesome

room size, comfort, clean
9
good
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Ah B. Families with older children Malaysia, December 22, 2014
fantastic

big room, clean and comfortable
9
Awesome
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Johnny T. Business travelers Malaysia, December 22, 2014
Convenient

Location, Price
8
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Guolung T. Business travelers Malaysia, December 21, 2014
Short Break

location, comfortable, clean
8.3
everything was good and feel happy stay at here !!!
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Ting J. Business travelers Malaysia, December 18, 2014
5 star accommodation

All is best
9.7
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Sanghyun L. Business travelers South Korea, December 17, 2014
The The Pacific Sutera rate themselves as a 5-star

The The Pacific Sutera rate themselves as a 5-star hotel. Do you agree?
10
The The Pacific Sutera rate themselves as a 5-star hotel. Do you agree?
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Customer Reviews - Pullman Kuching Hotel, Kuching

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