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Excellent 8.2
Based on 2795 reviews

Recent customer comments

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Excellent



based on 2794 reviews
  • Cleanliness 8.6
  • Facilities 7.4
  • Location 8.6
  • Room Comfort/Standard 8.4
  • Service 8.2
  • Value for money 8.0
  • Food/Dining 7.4

Azeleta Y. from Malaysia
Business travelers
Stayed 2 nights in August 2015
ok
food, location, staff
Reviewed September 08, 2015

Shirley T. from Malaysia
Business travelers
Stayed 3 nights in August 2015
Good environment
clean, value of Money, nice room
Good, professional service, nice room. I like to stay again.
Reviewed September 08, 2015

FARIDAH T. from Malaysia
Families with older children
Stayed 2 nights in September 2015
the cleanliness of the toilet is not up to par.
location, the spaciousness of the room
fair
Reviewed September 08, 2015

Denis T. from Malaysia
Families with young children
Stayed one night in August 2015
Centrally Located Hotel
Location, clean room and no smell
It was ok. Pretty SOP
Reviewed September 07, 2015

Nurul O. from Malaysia
Families with older children
Stayed 2 nights in August 2015
Central location, very comfy room
Close to restaurants and the waterfront, very clean and comfy room, friendly and helpful staff
Reviewed September 07, 2015

Ho K. from Singapore
Couples
Stayed 2 nights in September 2015
A rust water shower
friendly staff, prompt house keeping service
disappointed with the facilities. Had a shower with dirty water from shower; fused lights that blew after repair n replacement; lift that did not function consistently.
Reviewed September 07, 2015

Soo C. from Malaysia
Business travelers
Stayed one night in September 2015
Centrally Located
Location, Cleanliness and Standard Room
No much comment since is just a business trip. Overall location is ok but connected shopping mall is weird and most of the shop is closing. Top Sport seafood is less than 5 mins walk from hotel.
Reviewed September 07, 2015

Teo Y. from Malaysia
Business travelers
Stayed 2 nights in September 2015
Bad experience
spacious, comfortable
Bad experience for staying here 3d2n for business trip. The whole hotel water heater is not functioning for 3 days. The carpet was not clean and smelly, went for breakfast and most of the tables they didn't clean up after the guest leave. But room is big and comfortable.
Reviewed September 07, 2015

Ching L. from Malaysia
Business travelers
Stayed one night in August 2015
normal
nothing special if they are rating themselves as 5 stars hotel
normal
Reviewed September 05, 2015

Fakhri A. from Oman
Couples
Stayed 2 nights in August 2015
two nights in KUCHING
cleanest, friendly staff, and Location which is near water front and restaurants make one have the place to go in the evening,
it was a very experience situation as I went to Kuching to attend Malaysia National Independence celebrations. Hotel was full with alot of officials. Bur the staff were polite and deal with everyone in respectable manner. One thing negetive about the rooms is that there is no proper wardrobe but just a place near the toilet otherwise everything was ok for me.
Reviewed September 05, 2015


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