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Pullman Kuching Hotel

1A Jalan Mathies, Kuching City Center, Kuching, Malaysia 93100

Recent customer reviews

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Excellent

8.2

based on 2704 reviews

2424 reviews in English

Value for Money
8.0
Location
8.6
Staff Performance
8.3
Hotel Condition/Cleanliness
8.7
Room Comfort/Standard
8.4
Food/Dining
7.4
All reviews (2704)
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Dr S. Business travelers Malaysia, June 3, 2015
Good location friendly staff

Staff, room comfort and location
8.3
Great venue as congress hotel. However due to multiple events going on, it was crowded and I couldn't get a room on a non smoking floor. Very pleasant and helpful staff and walking distance to many restaurants
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Chuin M. Couples Malaysia, June 1, 2015
Good hotel

Nice views, Good location
8
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Rahimah J. Groups Singapore, May 31, 2015
Weekend stay

Location to eating spots and riverside
6
Booked 5 rooms one month ago , however check in was in stages I.e one room at a time with extended waiting period up to three and a half hours. The rooms were on separate floors and family members were not able to go to one another's room as lift was by card access, not to mention that the access cards given could not even activate the selected levels for the lift door repeatedly during our stay.
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Lee W. Business travelers Malaysia, May 30, 2015
Good hotel in Kuching

Good location, good room, good bed
6
Pullman is always my first choice. But recently noticed that the room conditions is getting poor. Management shall look into this
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Melissa T. Couples Malaysia, May 29, 2015
Unfriendly staff

Clean, Spacious, Big Bathroom!
7
The rooms in general are good, Pullman standard. However, staff was unfriendly and unhelpful. Sent our laundry in for the first night, but did not receive it the second day. When called at 8pm to check on laundry status, the housekeeping just said "We are Close". Next night, asked for a wine opener and waited for two hours - despite few phone calls, they still did not bring up the wine opener. Waitresses in the bar did not have sufficient knowledge to serve customers.
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Stacey W. Business travelers United States of America, May 27, 2015
Everything it should be

Size of the room, decor, cleanliness
9
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Chi H. Business travelers Malaysia, May 27, 2015
Great stay hotel, but still have room to improve

The room is big. Hotel location is at the town center and quiet place
8
Overall was great but still need to improve on the staff hospitality as rated for 5 star hotel. Also the breakfast is not that good taste compare with other 5 star hotel.
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Alan N. Business travelers Malaysia, May 23, 2015
great hotel

location, cosy, location
9.3
good as it is very accessible to a lot of food and night life around the town area. only problem was the hotel lounge was not so interesting as the band was not up to a 5 star standard.
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Gary T. Business travelers Singapore, May 22, 2015
Decent stay

Room service , bed and cleanliness
8.3
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Donna L. Solo travelers Malaysia, May 20, 2015
Convenient and great location

Good location, and clean
7.3
Very happy with the hotel and the service. Good locations!
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