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Pullman Kuching Hotel

1A Jalan Mathies, Kuching City Center, Kuching, Malaysia 93100 (Show on map)

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Area: Kuching City Center Number of Rooms: 389
Free Wi-Fi

Recent customer reviews

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Fantastic

8.3

from 2503 reviews

Value for Money
8.1
Location
8.7
Staff Performance
8.3
Hotel Condition/Cleanliness
8.7
Room Comfort/Standard
8.4
Food/Dining
7.4
All reviews (2503)
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Saravana J. Business travelers Malaysia, July 31, 2014
Bad food, musty smelling
3.3
One of my biggest mistakes this year... The corridors were smelling horribly musty like some back lane hour rate hotel. If this was bad, the breakfast was even worse... surprised that the normal Accor spread was missing with substandard bread. To top it off, the staff need to be retrained...
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Karim G. Families with young children Malaysia, July 31, 2014
An Ideal Place for a Family Gathering

Cleanliness, fast check in check out process, a varieties of foods
8
It was a family stayed, my kids enjoyed their stay and noticed a spacious family room, its cleanliness and facilities provided. Swimming pools and Jacuzzi is such an attracted spot for kids where they had spent most of their time during our stay. Hotel lobby is spacious and have an ample space even a few group check in and check out at the same time.
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Jonathan G. Couples Malaysia, July 30, 2014
Expectations were not met

Brand new rooms, beautiful view of the city and the bath tub with a view of the skyline
7.7
Took ages for me to get myself checked in which was understandably during Raya but previous reviewers had the same problem. I have traveled to all sorts of places ranging from 5 stars to 3 stars and this is the first I was asked to pay a deposit of RM200 upon check in which I was a little upset about. Staffs were not friendly as I expected it to be knowing this is "Pullman". Overall this is the best hotel with the best room if you want a clean posh room. Other than that stay away if you are looking for good service.
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Mohammad M. Couples Brunei Darussalam, July 30, 2014
Getaway

Location, clean and very nice
10
I am a repeat customer to this hotel and the reason I keep coming is because it's simply the best in Kuching
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Grace O. Families with young children Malaysia, July 29, 2014
Comfort n nice hotel

Value for money, big room, comfort
8.7
Me n family like it very much
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Maria C. Couples Denmark, July 28, 2014
Nice hotel and good location

Clean, nice
8
The hotel was nice and clean. The location is good but there is nothing in the city worth watching so i would recommend others to take the day trips to the jungle.
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Jason S. Solo travelers Canada, July 28, 2014
Great Place to Stay in Kuching

Location, decor, spacious bathroom
8.7
The location is perfectly situated for exploring Kuching on foot. The decor and furnishings in the room are as pictured on the website. My only complaints would be that wifi didn't work in the room (I had to go down to the lobby) and the water in the shower wasn't very hot; both of these problems resolved themselves on the morning I checked out.
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Amir S. Business travelers Malaysia, July 24, 2014
Excellent

Location, Elegance, Luxury
10
Excellent
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Mohd A. Business travelers Malaysia, July 23, 2014
Great room

clean, friendly, easy access
8.7
Very nice hotel and easy to get taxi if you are travelling by flight
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Sharon S. Solo travelers United Kingdom, July 21, 2014
Very poor customer service at the hotel.

I cannot think of 3 good things to say about it
5.3
One I do not wish to repeat. I cannot in good conscience recommend this hotel to anyone. Whilst the building itself is fine, the reception staff's attitude and knowledge are nothing shortly of appalling.
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Customer Reviews - Pullman Kuching Hotel, Kuching

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