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Excellent 8.2
Based on 2733 reviews

Agoda Verified Reviews

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based on 2733 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 7.1
  • Location 8.6
  • Room Comfort/Standard 8.4
  • Service 8.3
  • Value for Money 8.0
  • Food/Dining 7.4

8 Aiman A.
May 14, 2015
Pullman kuching
Location. Bed. Lobby
Meet expectation.

7 Sook C.
May 13, 2015
Staff performance have to improve
Clean, Design and Location
The hotel is nice but the service have to improve for its 5 star rating.

8 Cher T.
May 13, 2015
Awesome Hotel
View, Location, Hospitality
Great Place for Family

7.7 Chong L.
May 12, 2015
good location
clean, good location, polite staff

7.3 Chong L.
May 12, 2015
Good Location
Good Location, Clean and Big Room

6.3 DAMIT O.
Brunei Darussalam
May 11, 2015
no comment
front desk andd cafe staff are good..the rest standard
l had problem with card key..can't open room door several..and elevetor to go floor level aalso problem..towels in the room not complete..l had to ask house keeping...

May 10, 2015
Nice 5-star hotel
Closed waterfront, Wide and crean room, Delicious breakfast

6.3 Sai Y.
May 08, 2015
slow service
location, food, environment
Check in at 5pm but room still not ready. Fail to replenish toiletries items after room service.

4.7 Wee C.
May 07, 2015
Poor house-keeping
Location, price, large room
Checked us into a wrong room. Room not very well cleaned up. Litter at lift lobby unattended for days. Good location, competitive rates. Large rooms.

7 Arif B.
May 07, 2015
Good hotel but very lousy service
Room cleanliness, Location, Food
We arrived at about noon and was told that our room was to be ready by 2. We didn't get our room till about 4 pm (after argueing with the fromt desk). We got locked out the following day, though we had paid thru Agoda for 2 nights. Service was very lousy everywhere at the hotel, we waited for more than 1 hour to get a towel at the pool.