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Excellent 8.2
Based on 2731 reviews

Recent customer comments

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Excellent



based on 2731 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 7.1
  • Location 8.6
  • Room Comfort/Standard 8.4
  • Staff Performance 8.3
  • Value for Money 8.0
  • Food/Dining 7.4

8.8 jiali C.
Singapore
April 27, 2016
Very nice hotel
I love the hotel but the location is up on a hill, prob take about half an hour to reach the city area. Room is spacious and clean.

10 ZEE T.
Malaysia
April 26, 2016
Excellent stay
As usual, its a new and great hotel with good facilities and nice rooms. Highly recommended for business or leisure stay.

7.2 SOONG K.
Malaysia
April 24, 2016
Strategic Location
Overall the hotel location, environment are good for leisure or business.

10 Roland H.
Malaysia
April 20, 2016
Good location.....big and cosy room
Walking distance to most of the places we want to go....local cafe, restaurants, waterfront, old town......will stay here when we visit Kuching again

7.6 Mei C.
Singapore
April 18, 2016
Good location
It is convenient located next to a shopping mall. So convenient that the basement is directly link to the mall. You can walk over easily for a meal or drinks. Location wise it is located up on a hill and easily accessible to all the other small restaurants in the small town of Kuching

9.2 Lou C.
Singapore
April 18, 2016
Excellent experience
Checked out early morning at 4.30am. No compromise in service and all done within 3 minutes.

5.6 muhammad I.
Malaysia
April 16, 2016
Like 3 star
Disappointed.. It is Pullman not any cheap brand .. I could see yellowish marks on lobby ceiling, patched up painted .. Small room size. Didn't had dentist kit .. I had to call , then later I couldn't find disposal slippers .. Had to call again housekeeping to send .. No airport shatter.. Breakfast was one cold ..

8 Kai E.
Malaysia
April 11, 2016
Short stay
nice view

8 STEPHEN J.
Malaysia
April 09, 2016
Services and food at restaurant
Services and food at restaurant need some improvement

5.2 CHUNG O.
Malaysia
April 04, 2016
complain
swimming pool is down. quite aging furniture need for replacement poor room service - requested few time bed comforter but no available