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Excellent 8.2
Based on 2758 reviews

Recent customer comments

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Excellent



based on 2758 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 7.3
  • Location 8.6
  • Room Comfort/Standard 8.4
  • Service 8.2
  • Value for Money 8.0
  • Food/Dining 7.4

Gaterina M.
Malaysia
January 31, 2015
Superb Hotel
Room, Food and Friendly Staff

Asmanizam A.
Malaysia
January 30, 2015
-
-
-

Alex L.
Malaysia
January 29, 2015
Poor room condition
The room was poorly maintained by the hotel staff. However once complaint, was given an upgraded room

Yasir A.
Iraq
January 23, 2015
Nice
very good
very nice

Siew P.
Malaysia
January 21, 2015
Overall OK
Food, Room Comfortable and Clean
Overall OK because is for business trip and stay at night only

Leanor A.
Malaysia
January 21, 2015
Nice and comfortable
Clean, Comfortable and Friendly Staff

Renee L.
Malaysia
January 19, 2015
A compromised stay
Location, location & location
As a hotel guest, I felt that my safety is compromised that the hotel is ignorant about safety standards and fire hazards. This matter was highlighted to the hotel upon my checkout; 1) There are very limited wall sockets to allow guests to charge their electrical appliances safely, and there are just too many wires laying around. 2) A 3-pin plug was used to provide AC connection to 3 electrical appliances (ie. tv, speaker & table lamp) from 1 wall socket. I felt that it is unacceptable for a 5-star hotel to have such low safety standards and ignore fire hazards especially when the electricity current flow is still unstable in Sarawak.

Low K.
Malaysia
January 19, 2015
location, location, location
location, location, location
new and near to food

Benny T.
Malaysia
January 16, 2015
mordern elegant
next to mall, near tourist attraction, foos everywhere
Is a good one.

eric T.
Brunei Darussalam
January 15, 2015
nicely spacious room
spacious room, nice big windows see through view