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Excellent 8.2
Based on 2733 reviews

Recent customer comments

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based on 2733 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 7.1
  • Location 8.6
  • Room Comfort/Standard 8.4
  • Staff Performance 8.3
  • Value for Money 8.0
  • Food/Dining 7.4

5.2 CHUNG O.
April 04, 2016
swimming pool is down. quite aging furniture need for replacement poor room service - requested few time bed comforter but no available

6.8 Jonathan D.
United Kingdom
April 03, 2016
Jojo & Jon
Took nearly 30 minutes to check in, as staff couldn't locate my reservation. Similar to last time. Bedroom dirty on arrival: needed cleaning. Last time I stayed masseuse injured my neck. Took nearly a year to recover & expensive physio. We were promised a free massage on our next visit, to compensate, but this promise was not honoured. Pool unavailable. Bar expensive.

6.8 Jonathan D.
United Kingdom
April 03, 2016
Jojo & Jon
As during my last visit, staff at reception very inefficient. Took nearly half an hour to find our reservation. Although we were promised a free massage after our last visit, when I received a neck injury, which took nearly a year to cure; this promise was not honoured. Probably wise anyway, as neither of us wanted to suffer any further injury. Bed was very comfortable, but room was dirty and needed cleaning when we arrived. Therefore 8.2 too generous. Maybe 7.2.

8.8 Eu O.
April 02, 2016
Very clean & comfortable
The only downside of this stay is the location, quite a distance from city center

9.2 Muzaffar F.
March 31, 2016
As good as it gets
Everything is done well and I don't think you will find a better hotel in Kuching. Price might be high end for Kuching but in the big picture cheap. View and location is excellent but the shopping centre ne the door is nearly death.

5.7 Qingwen P.
March 30, 2016
Not very good for service and room
Location,the lobby
The TV is not working and I had waited at the lobby for 1500hrs to 1600hrs.i sitting at the cafe waiting and by 1600hrs I was not informed that the room is ready.

7.7 Lee H.
March 29, 2016
a good hotel in Kuching
clean, good location, comfortable bed
Pullman Kuching is always a recommended Hotel in Kuching

6.7 Lee H.
March 29, 2016
A good hotel in Kuching
good room, clean and good location
Pullman Kuching is always my first choice

6 Siang T.
March 28, 2016
Good Centrally Located Hotel
Among all the Pullman (Accor) chain this is one of the most affordable. The down side is that the Mall downstairs is a bit run down, Breakfast is expensive and not tasty at all (the sarawak kolok mee taste like instant noodle indo mee).

10 chi C.
March 28, 2016
best hotel