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Excellent 8.2
Based on 2794 reviews

Recent customer comments

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Excellent



based on 2794 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 7.4
  • Location 8.6
  • Room Comfort/Standard 8.4
  • Service 8.2
  • Value for Money 8.0
  • Food/Dining 7.4
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Yip H. from Malaysia
Business travelers
Stayed 2 nights in July 2016
Take floor above 5
Level 7 and above got better view. New and near eating place at UTC. nth much other than that
Reviewed July 21, 2016

Theng L. from Malaysia
Business travelers
Stayed 2 nights in July 2016
OK
Just ok..value for money??
Reviewed July 17, 2016

Jocelyn H. from Malaysia
Groups
Stayed 4 nights in July 2016
Not well maintained
Been staying here every chance we have when we're in Kuching. The main highlight of this hotel is the location. However, room is not well maintained and moulds are quite visible in the room (which is VERY unhealthy) , AC leaking in the other room (we had connecting rooms), pool towels are torn and they stitched it over instead of replacing the towels. They were once the best hotel to stayed when in Kuching but if they do not maintain the conditions of the property and change their linens, business will not look good as more hotels are coming up in Kuching and new hotels will be THE choice instead.
Reviewed July 17, 2016

Diesel L. from Singapore
Business travelers
Stayed 2 nights in July 2016
Walking distance
Walking distance could be far as it located on a small hill.
Reviewed July 16, 2016

Tiong T. from Malaysia
Families with young children
Stayed 3 nights in July 2016
good best ever view
nice view fantastic food high class services
Reviewed July 15, 2016

Nitika K. from Singapore
Families with young children
Stayed 3 nights in July 2016
Awesome breakfast buffet & facilities
We enjoyed our time at the pool, happy hour in the lobby sports bar where the kids can run around while adults indulge in drinks, sport & conversation. The breakfast is plentiful and varied with western and Asian dishes, live made to order counters etc. Would def stay here again.
Reviewed July 15, 2016

delvin S. from Malaysia
Couples
Stayed 2 nights in July 2016
Great location
Was happy that we have been upgraded to suite room, definitely will come back
Reviewed July 11, 2016

Helen R. from United Kingdom
Couples
Stayed 2 nights in July 2016
Great location, needs a bit of TLC
Really like the hotel and facilities. The staff that we interacted with were great. The room this time hadn't been cleaned properly which was a shame. The pool also needed a clean and the bar/towels didn't seem to be staffed when we were there despite it being open. Overall would definitely go back but would be nicer with a few small changes.
Reviewed July 11, 2016

Shiau W. from Malaysia
Families with young children
Stayed 2 nights in July 2016
dissappointing
breakfast very disappointing, housekeeping is very slow, room not ready during check in, not worth for what I paid
Reviewed July 09, 2016

Ryan M. from Canada
Business travelers
Stayed 2 nights in June 2016
Awful
Dirty run down rooms.
Reviewed July 06, 2016