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Excellent 8.2
Based on 2752 reviews

Recent customer comments

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Excellent



based on 2752 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 7.2
  • Location 8.6
  • Room Comfort/Standard 8.4
  • Service 8.2
  • Value for Money 8.0
  • Food/Dining 7.4

Hussaini S.
Singapore
December 01, 2014
The hotel up the hill.
It is near some food establishments, it has lots of taxis in front of its lobby and the rooms are large in terms of area.
Really wish it could have been better, returning to a hotel up a hill is quite tiring each time we decided to make trips to the main tourist attractions around the waterfront and the main bazaar. Reception should be more security-conscious as there were several occassions when we ask for our card-keys upon our return from sight-seeing and shopping, no verification was made by the staff. They just handed us the card-keys without verifying the guests' names. Hotel seems to be lacking the personal touch. Really need to work on this.

Ursula U.
Malaysia
November 28, 2014
Would be excellent if it was Not Stinking.
Location.
I always stay at Pullman whenever I'm in Kuching City. I was quite disappointed with the condition of our room on my last trip. Our room was Stinking smells of cigarettes smoke tho' it was at the non-smoking floor. It was really unpleasant to sleep in that kind of conditions and smell for 3 nights. This is the 2nd time it happened to us. The air conditioning also very noisy. I requested for a Non-Smoking Floor and I was given the Smoking floor at first but the receptionist saw my booking it stated as Non-Smoking Room. As a results of that I've to wait another 45 mins. I really hope this won't happen again.

SIEW L.
Singapore
November 27, 2014
does not carry the 5 star room comfort n facility
nice outlook
rating 10 is excellent. For Pullman kuching is below 5 in term of facility, room condition and the cafeteria food.

Richard W.
Singapore
November 27, 2014
Worst check in staff I ever encountered
Worst hotel experience in 30years of travel

Ahmad B.
Malaysia
November 26, 2014
Nice
nice great good

Zainudin R.
Malaysia
November 25, 2014
ok
nice, clean and good location
Nice stay

Lim B.
Brunei Darussalam
November 25, 2014
Good stay
Bed, location and service
Overall is excellent stay, value of money and great location. The restaurant nearby called the junk serve very good food.

William Y.
Malaysia
November 24, 2014
Great Hotel
Nice reception people and are very warmth and helpful
Very nice hotel room, nice hotel people and convenient to get a cab to go around

EWE H.
Malaysia
November 24, 2014
no comment
big
ok

PHENG T.
Singapore
November 22, 2014
Hotel with good location
location, service staff and room cleanliness
Good