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Pullman Kuching Hotel

1A Jalan Mathies, Kuching City Center, Kuching, Malaysia 93100

Recent customer reviews

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Excellent

8.2

based on 2718 reviews

2439 reviews in English

Value for Money
8.0
Location
8.6
Staff
8.3
Cleanliness
8.7
Room Comfort/Standard
8.4
Food/Dining
7.4
All reviews (2718)
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Johnny T. Business travelers Malaysia, August 10, 2014
Location

Convenient
8
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Nik A. Business travelers Malaysia, August 10, 2014
Nice hotel

Nice hotel, strategic area and centrally located
8
It was a pleasant day here. The hotel is centrally located in the town. The price is also valuable for money. Strategic area within the hotel make this hotel perfect for many occasions. The staff here also very friendly and this hotel serve many varieties of food.
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Chun H. Business travelers Malaysia, August 9, 2014
Nice and modern hotel

Location ,comfortable of the bed , comfortable of the room designed
9
I like the bed ,the softness is comfortable , very grand and huge lobby, modern design . Lobby can direct access to shopping mall but the shopping mall is no shop open , only few shop was there . ATM is available on the shopping mall just next to lift . Location of this hotel is good in city Center , near to Top spot seafood center just around corner by walking distant . Only one thing I'm not like is that the corridor carpet smelly and the room access card use in lift is difficult to read and even for open the room , need some time to read , ever time is access denied.
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Alan N. Business travelers Malaysia, August 5, 2014
relaxation

ambience, rooms, facilities
8.3
excellent with great facilities like the gym and a karaoke center. Rooms were perfect with clean sheets. Location was also great as it was in the city center.
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Han P. Families with young children Malaysia, August 4, 2014
Mr

Large room, good facility and good location
8.7
We enjoyed our stay at the hotel, room is spacious and clean, good facilities and centrally located in town center. However, door access is not user friendly. Need to insert the access card many times before the door can be unlocked.
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Saravana J. Business travelers Malaysia, July 31, 2014
Bad food, musty smelling
3.3
One of my biggest mistakes this year... The corridors were smelling horribly musty like some back lane hour rate hotel. If this was bad, the breakfast was even worse... surprised that the normal Accor spread was missing with substandard bread. To top it off, the staff need to be retrained...
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Karim G. Families with young children Malaysia, July 31, 2014
An Ideal Place for a Family Gathering

Cleanliness, fast check in check out process, a varieties of foods
8
It was a family stayed, my kids enjoyed their stay and noticed a spacious family room, its cleanliness and facilities provided. Swimming pools and Jacuzzi is such an attracted spot for kids where they had spent most of their time during our stay. Hotel lobby is spacious and have an ample space even a few group check in and check out at the same time.
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Jonathan G. Couples Malaysia, July 30, 2014
Expectations were not met

Brand new rooms, beautiful view of the city and the bath tub with a view of the skyline
7.7
Took ages for me to get myself checked in which was understandably during Raya but previous reviewers had the same problem. I have traveled to all sorts of places ranging from 5 stars to 3 stars and this is the first I was asked to pay a deposit of RM200 upon check in which I was a little upset about. Staffs were not friendly as I expected it to be knowing this is "Pullman". Overall this is the best hotel with the best room if you want a clean posh room. Other than that stay away if you are looking for good service.
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Mohammad M. Couples Brunei Darussalam, July 30, 2014
Getaway

Location, clean and very nice
10
I am a repeat customer to this hotel and the reason I keep coming is because it's simply the best in Kuching
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Grace O. Families with young children Malaysia, July 29, 2014
Comfort n nice hotel

Value for money, big room, comfort
8.7
Me n family like it very much
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