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Excellent 8.2
Based on 2792 reviews

Recent customer comments

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Excellent



based on 2792 reviews
  • Cleanliness 8.6
  • Facilities 7.4
  • Location 8.6
  • Room Comfort/Standard 8.4
  • Service 8.2
  • Value for money 8.0
  • Food/Dining 7.4
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Looi M. from Malaysia
Business travelers
Stayed 2 nights in June 2016
Good and comfort stay
The breakfast in Restaurant Puzzle need to be improve
Reviewed July 04, 2016

WAI Y. from Malaysia
Business travelers
Stayed 3 nights in June 2016
Clean & Comfortable
It's one of the best business hotel in Kuching. Clean & comfy rooms.
Reviewed July 03, 2016

alex C. from Malaysia
Business travelers
Stayed one night in June 2016
just adequate
rooms are spacious, internet is slow but feels bit creepy
Reviewed July 03, 2016

Law H. from Malaysia
Business travelers
Stayed 2 nights in June 2016
bad experiences.
First, the toiletry was bad, shampoo wasn't clean at all and the conditional quality is super bad. The toothbrush have to request myself, not sure if the cleaner forgot to refill or what. The most unacceptable thing was there was a big stain on the pillow and it looks like either chocolate or blood....so disgusting!
Reviewed June 30, 2016

Simon V. from Malaysia
Business travelers
Stayed 5 nights in June 2016
Maintenance !
Maintenance, Maintenance, Maintenance !! Housekeeping can do a better job in highlighting the problems that needs to be fixed in each rooms. There are many that I can think off but do they have an eye for perfection or is it just another job ? For a 5 star hotel, you need to look into your maintenance in order to remain 5 stars but its questionable at this moment..
Reviewed June 28, 2016

ZE T. from Malaysia
Solo travelers
Stayed one night in June 2016
nice
nice
Reviewed June 28, 2016

Yudhi T. from Indonesia
Families with young children
Stayed 2 nights in June 2016
Great stay
room is clean and neat, amenities topped up everyday, taxi is easy to get, in room dining are great and value for money. good job and keep it up!
Reviewed June 25, 2016

Philip F. from Singapore
Families with young children
Stayed one night in June 2016
Overall satisfactory
Condition of room can be improved
Reviewed June 23, 2016

NGAI N. from Malaysia
Business travelers
Stayed one night in June 2016
Value for money
Recommended to stay
Reviewed June 19, 2016

K K. from Malaysia
Solo travelers
Stayed 2 nights in June 2016
my view
Staff attentivness excelelnt, location great. However cleanliness of the room is something that need to be focus on
Reviewed June 14, 2016